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tamara-h
Posts: 10
Joined: 11/5/2002
From: Kansas
Status: offline
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Web Caching - 11/5/2002 16:14:58
Hey all! I' m not sure this problem falls into this category, but wanted to bounce this problem off of you all. You network guru' s can probably help! I have a client' s site that is live and working fine and is accessible by going to their domain [link=]www.rcathutch.com [/link]. I have tested it everywhere and it is working perfectly.... except for in my client' s offices - No one in their office can access the site. They can only view the previous website. I' ve tried refreshing, deleting cookies, deleting history, however, it' s still the old site. We' ve stopped and started the firewall, we' ve shut down the server connection to the internet. Their site is not being hosted by them. Also, it' s been approximately 1 week and their ISP has refreshed, because other folks using that ISP are viewing the new website. I' m completely stumped, and I hope I have included enough details for someone else to help me. They are going to contact their Network Admin to see if he can do anything, but wanted to know for my own curiosity.
THANKS IN ADVANCE!!
Tamara H.
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Doug G
Posts: 1189
Joined: 12/29/2001
From: SoCal
Status: offline
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RE: Web Caching - 11/5/2002 20:24:23
As a guess, you have a host file entry or a local DNS server at the client site that is pointing to a different IP address than the " real" site.
A few years back, a customer wanted to transfer their site to a new ISP, so we did that for them and also contracted a site redesign. We got them set up on a Verio web server. All was well, until the previous vendor' s lawyer sent a letter complaining about their work being copied, complete with screen shots listing " www.zzz.com" vs " nnn.nnn.nnn.nnn" sites, where the IP was their old site and the www.zzz.com was the client' s url.
Imagine their embarassment when it was pointed out to the previous vendor that on their machine www.zzz.com was resolving to their own IP because they never took the entry out of their own DNS server, even though the authoritative server was changed months before. Everyone else in the Internet world was viewing the new site. :)
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Doug G
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caywind
Posts: 1479
From: USA
Status: offline
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RE: Web Caching - 11/5/2002 22:25:38
quote:
They can only view the previous website
why are there two sites? if the site was moved or copied then the old ISP should remove the DNS entry and the old site from their servers.
Have you tried the " no-cache" meta tag. I don' t think this is it but it would rule out the cache idea.
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tamara-h
Posts: 10
Joined: 11/5/2002
From: Kansas
Status: offline
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RE: Web Caching - 11/6/2002 11:18:01
Thanks for the advice re: the hosts file. I modified the hosts file on a local workstation at the office and it came up fine. I have modified the host file on their server, but we can' t stop and start the server until around noon. Hopefully this will fix the problem for all the other workstations in the office.
Any more suggestions, just in case?
tamara h
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