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_gail -> RE: Pricing Web Sites per Page (11/20/2002 18:01:15)
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quote:
ORIGINAL: Vern Good side is your not committing; bad side is you lose clients up front before ever working with. Possibly they' re worth losing?? Yes, sometimes it' s worth losing a client. When my husband and I owned a printing and graphic design shop we' d have people ask us for a quote over the phone. We tried to discourage that but if they forced the issue, would qualify by saying we would give a firm price upon review of the job. Nine times out of 10, the job was nothing like they explained over the phone. I' ve read this thread with great interest, particularly because every time I price a job I still get butterflies in my stomach. But I think it is an incredibly important topic. So I' ll add my two cents, no doubt diverging a bit to a related issue, not only pricing a job but getting it. I agree with many points made here, particularly about not overpricing your market and price based on functionality and complexity. I would add " creativity" to the list. One of the things I do after an initial consultation with a client is provide a worksheet which lists questions about what they need in terms of a website. After the form is returned, I follow-up with a call and go over additional information I need. I have not, at this point, even the assurance of getting the job but I now know what the job will entail and the client has a better understanding of what is involved in creating a website (most don' t have the foggiest idea). Equally important, the client and I have established a rapport and, hopefully, trust. One of the questions I ask on the form is the amount of money they have budgeted for their site. I never take advantage of this information. For example, if they say they have a budget of $1000 - 1500, it doesn' t mean I' m going to charge that much if the work doesn' t justify it. On the other hand, someone once gave me their budget and the quote was almost three times the amount. I did get the job and believe in large part it was due to the early educational process and the rapport. I used to buy into the per page pricing bit but no longer do. To some extent, I try to estimate the amount of time a job will take then times that by my hourly fee. But that still doesn' t cover everything. I try to determine what my creativity is worth for any given job. I also have a list of other charges over and above the general creation and design of the main template such as if they need a logo designed. A good contract will cover the " extras" area. Once a client told me they did not need a logo designed but ended up requesting I do so midway through the job. My contract allowed me to charge for this over and above the quoted amount. (as an aside, I never understand when web designer lists that developing a website includes logo design, the very identity of a business!) Unless you purchase a premade template for a customer, and despite all the technical stuff that goes on behind the screens, designing a website is a very creative process. It is not easy to put a price on creativity so, to get back to one of the main points, whatever the market will bear. gail
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