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c1sissy
Posts: 5079
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IIS wont work - 3/15/2003 15:47:22
For some reason I can' t seem to get my iis to run on my machine. It was working fine the other day. Now, all I get is page can' t be displayed. I haven' t made any changes or added any updates so I dont' know what the problem is.
I would be greatful for any help. thanks.
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Deb-aka-c4Ksissy
high panjandurum and alpha female of the silverback tribe
As decreed by Jesper 5-24-2003.
The only stupid question is... the one that is never asked!!
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c1sissy
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RE: IIS wont work - 3/15/2003 17:15:37
Ok, for some reason I did a restart of the computer and now all appears to be ok. However, I am concerned with the Blue Screen that came up. I would like to know how you would trouble shoot this to find out how and what happened.
thanks in advance for any help that anyone can give me. I appreciate it.
_____________________________
Deb-aka-c4Ksissy
high panjandurum and alpha female of the silverback tribe
As decreed by Jesper 5-24-2003.
The only stupid question is... the one that is never asked!!
http://directory.css-styling.com
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http://positioniseverything.net/
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Doug G
Posts: 1189
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RE: IIS wont work - 3/15/2003 17:32:26
If everything is working again, there are any number of reasons you might have crashed. It' s not uncommon if you are developing code.
There are some numbers off the BSOD (Blue Screen Of Death) that can give you some clues as to what went wrong, but they are not helpful for most users, you need to be a Windows programmer to really know what happened.
The dump file should be saved in a MiniDump folder and if you download the Microsoft Debug tools for Windows (WinDbg) you can see many more confusing details of what happened, again not very helpful unless you' re a Windows programmer.
Take a look in the Event Log for clues also.
I generally run a scandisk after a BSOD, log that it happened in my server log, and if everything runs OK go on with life ... :)
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Doug G
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c1sissy
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RE: IIS wont work - 3/16/2003 1:24:09
Hi Doug, thanks for responding.
Ok, now I have had the IIS since I upgraded not long ago, didn' t want to mess with anything untill I had read some information on it. As far as the IIS, I am below beginner on this one. All greek! Heavy sigh, self teaching. lol.
Anyhow, I have no idea what happened, and why. Nor what a dump folder is.
I figured that I would just start using the IIS and figure it out as I go. I did get a book on IIS, however, I have IIS 5.1 and the book is on 5.0. So I have been looking on line for information regarding the 5.1. I actually found an IIS forum that has a section just for IIS 5.1! lol, however I figured that I would come here for help first, lol, I guess it is better for an airhead to go to her family first for help.
quote:
log that it happened in my server log, and if everything runs OK go on with life ... :)
Where and how do I do this?
quote:
The dump file should be saved in a MiniDump folder and if you download the Microsoft Debug tools for Windows (WinDbg)
Ditto: Where and how do I do this and find this on my computer?(minidump folder)
I would like to add that there were two other times that this BSOD hit me just recently. I had several cd' s of pictures from my last computer that I couldn' t access. I even had a remote assistance with someone helping me to get them. He could see them on his computer, however not on mine. Anyhow previous to this action he suggested some programs to download that would try to recover those pictures. Unfortunatly it did the same thing about half way through trying to see what was on the cd that could possibly be recoverable. My computer shut down on me several times. Same thing dump folder. BTW What is a dump folder? What purpose does it serve? I know this last paragraph is a bit off subject, however I would like to know what is causing this, how to avoid it again, or how to handle it.
I' ll run a scan disc tomorrow.
Thanks again Doug, and it is great to hear from you, I hope that all is well with you!
<edit> I found the minidump folder but nothing is in it.
< Message edited by c1sissy -- 3/16/2003 1:25 AM >
_____________________________
Deb-aka-c4Ksissy
high panjandurum and alpha female of the silverback tribe
As decreed by Jesper 5-24-2003.
The only stupid question is... the one that is never asked!!
http://directory.css-styling.com
http://fmsforum.com
http://positioniseverything.net/
http://www.tanfa.co.uk/
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storm
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RE: IIS wont work - 3/16/2003 7:44:17
The next time the computer blue screens leave it alone and get a pencil and paper. On the top of the blue screen you' re going to see some hexidecimal numbers it will look something like this:
01000000051e(01000054371e 01000054371e 01000054371e )
Note: I made these up to give an example of what to look for.
Copy these down exactly. and post them here.
These will help determine what the problem is.
The first hex number is called the stop bit. This is what threw the error. The hex numbers in the ( ) are the parameter bits, from left to right you have the 1st, 2nd, 3rd, and 4th parameter bit These are like subsets of the stop bit and can be used to narrow the problem down.
These can be looked up on the MS KB site if you know how. Post yours the next time it happens and I' ll teach you how to break them down and troubleshoot the problem using these hex numbers.
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storm..." Someone put forth the proposition that you can petition the lord with prayer, petition the lord with prayer, petition the lord with prayer...YOU CANNOT PETITION THE LORD WITH PRAYER"
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caywind
Posts: 1479
From: USA
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RE: IIS wont work - 3/16/2003 18:15:13
BTW -
a memory dump just means that the computer took a lot of information that was being held in memory, and " dumped" it to file on the hard drive. It' s not a bad thing in itself but almost always accompanies a system crash. Next time though, see if you can, recover the system by pressing <Enter> or <ESC> or by using the task manager, <CTRL, ALT, DEL>. It' s easier on the system....
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c1sissy
Posts: 5079
Joined: 7/20/2002
From: NJ
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RE: IIS wont work - 3/16/2003 19:25:46
Caywind:
When you say that it took information from my computer and dumped it somewhere, where would that be? And how would I know what information?
I did try the esc the first time that this happened during the picture recovery process, however, It wouldn' t do anything. Also, did try the cntl,alt del, nothing. I thought that if task manager came up I would be ok. NOT.
 So I hit the panic button.
lol, easier on the system. Not when I' m handling it! roflol. Things that I know and understand, I can get through fine, that which I don' t know, ieee,
_____________________________
Deb-aka-c4Ksissy
high panjandurum and alpha female of the silverback tribe
As decreed by Jesper 5-24-2003.
The only stupid question is... the one that is never asked!!
http://directory.css-styling.com
http://fmsforum.com
http://positioniseverything.net/
http://www.tanfa.co.uk/
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caywind
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From: USA
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RE: IIS wont work - 3/16/2003 20:00:53
In a file. don' t worry, it' s just a lot of information about what was happening in the system at the time. It' s very technical and has to do with what program tried to access what part of memory, and why that made the system present you with the " Blue Screen of Death" . Really just for programmers....
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c1sissy
Posts: 5079
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From: NJ
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RE: IIS wont work - 3/17/2003 7:09:06
Sheldon469:
Welcome to Outfront!
lol, isn' t it cool how we learn from what other people go through?!
Doug:
Thanks for the links, and I will be checking them out sometime today. I did a google group search and emailed it to myself, lol, I tend to search for things, send the links to myself, and then spend the time going over things, strange, but works.
One thing I didn' t seem to find anything about was your referral to the asp not working after you download and install the lockdown tool.
It was my understanding, and the reason why I upgraded so that I could have this, was that the IIS was able to be used for asp. In fact the books that I have state that it is. If after securing the IIS I can' t use the asp, what good is it to secure this, other then of course, the obvious, security.
Are there any work arounds that will let you use asp?
I' m not as far into this as I would like to be at this point. My mind has been pre-ocupied over the past few months with my sons deployment. However, I want to get back into this really heavy and learn it.
One other question while I' m here.
I have the Sams teach yourself ASP in 21 days, and the wrox ASP 3.0 for beginners. Sams tells you to use <%@language=VBScript%> on every page. Wrox says that this isn' t necesary. Which one is correct?
Thanks again for all your help Doug, I really really appreciate it. Have a wonderful day!
_____________________________
Deb-aka-c4Ksissy
high panjandurum and alpha female of the silverback tribe
As decreed by Jesper 5-24-2003.
The only stupid question is... the one that is never asked!!
http://directory.css-styling.com
http://fmsforum.com
http://positioniseverything.net/
http://www.tanfa.co.uk/
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Doug G
Posts: 1189
Joined: 12/29/2001
From: SoCal
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RE: IIS wont work - 3/17/2003 10:24:18
quote:
One thing I didn' t seem to find anything about was your referral to the asp not working after you download and install the lockdown tool.
Running the lockdown tool won' t always disable asp, but it' s a somewhat common question in other support forums " my web server will serve up html pages but not .asp pages" and the culprit is the lockdown tool has reset something. Generally re-running the tool with less restrictive settings cures the problem :)
I have my development servers behind a firewall and have no 1st hand experience with the lockdown tool myself. I imagine my hosting company does tho.
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c1sissy
Posts: 5079
Joined: 7/20/2002
From: NJ
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RE: IIS wont work - 3/17/2003 13:51:46
Thanks again Doug, appreciate your help.
I' m sure that there is information out there somewhere on runing the lockdown tool, and what to do if it prevents the asp.
Also I do have a firewall on my computer right now. Only a freeware, however it appears to be doing the job. It is the Zone alarm freeware.
I plan on spending time at the links that you sent to me, I sincerly appreciate the time that you are taking to help.
_____________________________
Deb-aka-c4Ksissy
high panjandurum and alpha female of the silverback tribe
As decreed by Jesper 5-24-2003.
The only stupid question is... the one that is never asked!!
http://directory.css-styling.com
http://fmsforum.com
http://positioniseverything.net/
http://www.tanfa.co.uk/
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