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Microsoft MVP

 

? for those who sell templates

 
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All Forums >> Web Development >> Search Engine Optimization and Web Business >> ? for those who sell templates
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smcfarland

 

Posts: 680
From: Nashville, TN
Status: offline

 
? for those who sell templates - 4/7/2003 9:16:17   
What do you do (this has happened several times and I don' t make many templates) when someone purchases your templates, then asks you for help (it is an FP problem, not my template) and you go to the site to help them and they have their nice little " Site Design.. by" on the bottom.

Now, I can see if it is a moded template, but when it looks exactly like the one you sell and they have just added text, well, what do you say? I just think it is a bit unethical. [:j]

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Summer McFarland
Renter's ruined our home - Wanna help?
Reflect

 

Posts: 4769
From: USA
Status: offline

 
RE: ? for those who sell templates - 4/7/2003 11:38:40   
quote:

" Site Design.. by"


Hi Summer,

I do not make graphics templates but here is my .0002...

Site design encompasses more than the graphics design. To me site design also includes directory structure, E-commerce cart, forms, navigation, Java scripting, cgi-bin scripts, etc..

To me " graphics designed by" would be more accurate.

Brian

(in reply to smcfarland)
Andy from Spain

 

Posts: 922
From: Ipswich
Status: offline

 
RE: ? for those who sell templates - 4/7/2003 12:41:01   
Hi

Personally, I have no problem with it whatsoever. It' s obviously not true but if they do well out of it then I expect them to come back and purchase more templates.

Cheers
Andy

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Ecommerce software | Website templates

(in reply to smcfarland)
davids

 

Posts: 211
Joined: 1/26/2003
From: Belgium (American)
Status: offline

 
RE: ? for those who sell templates - 4/7/2003 15:17:25   
Hi Summer,

I can see your point of view. On the other hand, I set up and modify websites for customers. I have to meet with them to understand what their communications objectives are. I have to help them determine the structure of the site. I am also responsible for the finished product.

For the first time, I decided to use one of Outfront' s templates in my proposal. The client does not know this -- for me it is a simple " make or buy" decision. It has saved me quite some hours of work, but it is not the end of the project.

So, naturally, at the end I will try to have credit on the site.

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Davids
International Relocation Technology

(in reply to smcfarland)
Reflect

 

Posts: 4769
From: USA
Status: offline

 
RE: ? for those who sell templates - 4/8/2003 7:22:24   
quote:

For the first time, I decided to use one of Outfront' s templates in my proposal. The client does not know this -- for me it is a simple " make or buy" decision. It has saved me quite some hours of work, but it is not the end of the project.

So, naturally, at the end I will try to have credit on the site.


I' m going to play devil' s advocate here....

You paid for the right to use it (being the template)? Was there a clause stating you have to post on the site a link back to the graphics template? Some template makers do require this, some do not. I always stay clear of sites that state this as I know I can go on to the next template site. As I stated above the template is only one aspect of the overall process. I have had ghost writers work content for me in the past. I have paid them to do so. Why should I give them a credit unless agreed upon up front?

To draw a parallel...

You are a car painter/detailer. He/she does one intense paint job on a car. He/she has a mural or some really wicked fades in the paint. You then use a stripe kit for accent stripes. Do you make the customer aware of it?

I think what it comes down to here is the graphics designer needs to stipulate they want credit or a link. They also need to determine how important it is to them also.

Again just playing devils advocate here.

Brian

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(in reply to smcfarland)
Andy from Spain

 

Posts: 922
From: Ipswich
Status: offline

 
RE: ? for those who sell templates - 4/8/2003 7:35:35   
Hi

Taking Brian' s point a little further, it also depends on the licensing agreement - if you state that you allow the user to use the template to set up one site and do what they like with it as long as it' s not resold then the purchaser can surely put their own copyright notice on it whilst the designer keeps the copyright on the original design.

Cheers
Andy

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Ecommerce software | Website templates

(in reply to smcfarland)
smcfarland

 

Posts: 680
From: Nashville, TN
Status: offline

 
RE: ? for those who sell templates - 4/8/2003 7:43:04   
Ok, I get the picture ;). I just I get perturbed when ' designers' come to ME with general design questions (like how to set the margins to " 0" or change the theme link colors) and expect me to help them, then I go to the site and see their logo :). Basic help file stuff, too!



_____________________________

Summer McFarland
Renter's ruined our home - Wanna help?

(in reply to smcfarland)
Andy from Spain

 

Posts: 922
From: Ipswich
Status: offline

 
RE: ? for those who sell templates - 4/8/2003 9:54:27   
Hi Summer

I know where you' re coming from but imagine the design is completely messed up and it has your copyright on it......:)

Cheers
Andy

_____________________________

Ecommerce software | Website templates

(in reply to smcfarland)
Reflect

 

Posts: 4769
From: USA
Status: offline

 
RE: ? for those who sell templates - 4/9/2003 7:34:27   
quote:

I just I get perturbed when ' designers' come to ME with general design questions (like how to set the margins to " 0" or change the theme link colors) and expect me to help them, then I go to the site and see their logo


Maybe this is a good way to make a little more income? Make it blazing obvious that if you need " tweaking" help that you would be happy to for $x.xx per hour. No great amount but maybe half your going rate?

Just a thought,

Brian

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(in reply to smcfarland)
davids

 

Posts: 211
Joined: 1/26/2003
From: Belgium (American)
Status: offline

 
RE: ? for those who sell templates - 4/9/2003 7:50:58   
That seems fair enough. If I only pay $25 for a template, I understand that it is sold pretty much " as is" . A lot of people just take the path of least resistance so they will send you an email rather than searching for an answer. I think even a small charge will put them off.

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Davids
International Relocation Technology

(in reply to smcfarland)
smcfarland

 

Posts: 680
From: Nashville, TN
Status: offline

 
RE: ? for those who sell templates - 4/9/2003 8:42:01   
Oh, great idea :) I will put up a blurb of $15.00 hourly, 1 hour minimum. :)

BTW what does everyone use to package?

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Summer McFarland
Renter's ruined our home - Wanna help?

(in reply to smcfarland)
cooper

 

Posts: 773
From: Woburn MA USA
Status: offline

 
RE: ? for those who sell templates - 4/21/2003 9:23:24   
Summer,
I agree with Andy and Reflect. First, I sell templates and believe me, some of the butcher jobs folks have done on them would make you cry. Second, if they actually generate some business from their site, they may buy other templates from you in the future.

Now, to what Reflect mentioned... set up a cost chart on your site. Folks buy templates from me and think I will create a logo for them for free. Better yet, I received an email from a guy wanting me to build him a site, under the guise of calling it a template, for his hummingbird business. He wanted me to find all the graphics, make an animated gif for mouse over buttons, telling me how to set up the shared boarders and includes page, all for less than $20!

I referred him to my template modification price list that is usually only seen by customers (a link sent in the purchase notification email) and let him know this qualified as a " custom template." I think your $15 is WAY to low. I would charge $25 for minor tweaks, $50 for logo and graphic changes (keeping it simple), and $50 for custom templates you can then sell in your shop, and $100 to $150 for custom designs you make just for the customer.

As far as packaging, I use the Enborne Installer PixelMill recommends.

< Message edited by cooper -- 4/21/2003 9:24 AM >


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Cooper

BAC Web Design - Tools & Templates - Buck A Ball - Stopspamstop.com

(in reply to smcfarland)
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