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Microsoft MVP

 

Business leads- Part 1

 
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All Forums >> Web Development >> Search Engine Optimization and Web Business >> Business leads- Part 1
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barry

 

Posts: 742
Joined: 6/26/2002
From: Baltimore, MD
Status: offline

 
Business leads- Part 1 - 6/11/2003 9:13:00   
Hi All,

In developing a relationship with potential and current clients, I have found a huge assortment of needs that the client ask if my business can do, or do I know anyone that can accomplish that service.

You all know the problem.

If you know someone/company do you reccommend them? I love to be helpful, and I see hot leads as gold. But when people screw up a lead or a client that shadows me.

What do you do?

Barry
moose

 

Posts: 200
Joined: 4/6/2002
From: Plumpton NSW Australia
Status: offline

 
RE: Business leads- Part 1 - 6/12/2003 0:57:18   
Barry,

It happens often that a client will ask a question about whether we can provide a service, or know someone who can.

We try and offer as many of these services as possible, like hosting, domain rego etc. but when a service question comes up that we aren' t able to help with, and if I know someone who can do it - we will act as the go between for the client/lead and the other service. We will get a price from the service provider based on the specs provided by the client, and then provide a written quote to the client.

Dunno if that helps/answers what you are asking, but hey, it' s late on a Thursday afternoon here in Oz, and it' s been a long day. :)

_____________________________

L8R,

Moose

http://www.wildpurple.com.au

(in reply to barry)
erinatkins

 

Posts: 3072
From: Mechanicsville VA USA
Status: offline

 
RE: Business leads- Part 1 - 6/12/2003 10:38:56   
Barry,

That is tough call. I have gone both ways on referring. I have also been the go between for the client/lead and the other service

I think part of it depends on how well you know the person you are referring them to. IF you do not know them well - be honest with customer say - you have heard they did this - but you have not used them.

If you know them well but have not worked with them - be careful - I worked on a project with someone we knew but had not used before & project became a major headache. I wish I had never been in situation. Make sure you know what is being promised - contract - what specs are.:)

However if you know someone & have worked with them - go for it.

I know I have developed some good relationships here for some projects. (THANKS Partners )

Erin

_____________________________

All Hail Great Spooky - Master of the Outfront Forums. He can make you or break you.

(in reply to barry)
Gil

 

Posts: 7533
From: North Carolina, USA
Status: offline

 
RE: Business leads- Part 1 - 6/12/2003 11:08:16   
I' ve always used the " contractor - subcontractor" approach. I sub the work out to another developer - I bill the client - I pay the subcontractor.

_____________________________

Gil Harvey, 1947-2004

(in reply to barry)
barry

 

Posts: 742
Joined: 6/26/2002
From: Baltimore, MD
Status: offline

 
RE: Business leads- Part 1 - 6/12/2003 12:49:56   
Thanks Moose, Erin & Gil-

I have the appointment this evening. I have my new cards, my new tie, baby sitter lined up and even a cool haircut:)

Lock and Loaded!'

cya

Barry

(in reply to barry)
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