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Help Please!!! FP2002 " System exception - access violation"
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leehintz
Posts: 383
Joined: 10/10/2000
From: Oak Creek Wisconsin USA
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Help Please!!! FP2002 " System exception - access ... - 7/13/2003 10:51:45
Hi everyone,
I recently upgraded? from FP2000 to 2002 and have been getting the following error message: " System exception - access violation" , when I try to open a page from an existing Web. When you click OK FrontPage 2002 freezes up and you have to cancel the " Not responding" program. I have searched here and on the MS Knowledge base and I don' t see a consistant or definitive discussion of the problem and solution. Some say to uninstall FP and reinstall it and apply the Office SP-1 and SP-2. Others say to Repair and Detect or to Recalculate Hyperlinks. Some had other solutions. But there doesn' t seem to be much info out there on this problem. The only Knowledge base article referring to this error message is related to FP98. I did the uninstall and applying service packs and it worked OK for a week or so. Then last night, it is back again. Does anyone know the definitive answer to what is happening and what the fix is? I may have to reinstall FP 2000 just so I can get my work done. If you know what I can do, please come to my rescue. Thank you sooooo much for your help!
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Lee A. Hintz, Consultant
ArtGals.com
www.artgals.com
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Thomas Brunt
Posts: 6109
Joined: 6/6/1998
From: St. Matthews SC USA
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RE: Help Please!!! FP2002 " System exception - acc... - 7/15/2003 12:33:21
I had a customer run into this. Here is how he solved the problem.
" I ran the Detect & Repair feature on FP2002 and then re-added the OfficeXP service packs again just for good measure. I actually began receiving an error message during the Detect & Repair that stated my Access 2002 ODBC drivers were corrupted, so after searching through MS TechNet I found several articles describing replacing certain ODBC registry keys. Upon doing this and reapplying SP1 & SP2 for OfficeXP I was then able to open the web."
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leehintz
Posts: 383
Joined: 10/10/2000
From: Oak Creek Wisconsin USA
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RE: Help Please!!! FP2002 " System exception - acc... - 7/21/2003 16:53:17
I did a Google on " System exception - access violation" , and I got a number of hits. One was on the PixelMill FP Tutorial site. They report that it seems to go along with FP2002, Office XP, and XP O/S, and " templates" . They recommended uninstalling Office XP and FP and running Regedit, and deleting the folder 10.0 in HKEY_CURRENT_USER/software/Microsoft/office, and then reinstall. Another said that this worked untill he applied the service packs and then it " broke again" . Another user claimed success by reinstalling FP in " its own separate folder, not any MS of Office file" . He says " it worked like magic, problem solved in 5 minutes" . There was another reference on another site that sells templates. They also recommended using regedit and deleting the folder 10.0. Anyone have any comments? I am now having this problem in two of my clients' webs, one built with FP2000 and one with FP2002.
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Lee A. Hintz, Consultant
ArtGals.com
www.artgals.com
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Thomas Brunt
Posts: 6109
Joined: 6/6/1998
From: St. Matthews SC USA
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RE: Help Please!!! FP2002 " System exception - acc... - 7/22/2003 12:01:14
Hmmm....
I would try reinstallinf FP to another folder. I don' t see what it could hurt.
t
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leehintz
Posts: 383
Joined: 10/10/2000
From: Oak Creek Wisconsin USA
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RE: Help Please!!! FP2002 " System exception - acc... - 7/29/2003 14:12:03
Hi again,
Just to keep this moving along, I tried uninstalling FP2002 and Office XP, doing the regedit and deleting the 10.0 folder, and then reinstalling FP2002 and Office XP. I am still getting the same error when opening certain pages. Someone suggested re-creating the specific page and deleting the old page. I may have to try that. I just wish I could understand why this is happening. Thanks for any help you can give.
_____________________________
Lee A. Hintz, Consultant
ArtGals.com
www.artgals.com
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Boo
Posts: 136
Joined: 9/20/2002
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RE: Help Please!!! FP2002 " System exception - acc... - 7/30/2003 4:25:50
quote:
I can work with the same pages with FP2000 but not with FP2002? sharepoint
sharepoint server settings
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leehintz
Posts: 383
Joined: 10/10/2000
From: Oak Creek Wisconsin USA
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RE: Help Please!!! FP2002 " System exception - acc... - 7/30/2003 11:28:11
Boo - who?
I don' t understand your post. Please explain. Thanks!
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Lee A. Hintz, Consultant
ArtGals.com
www.artgals.com
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sofia
Posts: 22
Joined: 7/24/2003
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RE: Help Please!!! FP2002 " System exception - acc... - 7/30/2003 11:41:57
Just try to replace mso.dll!maybe here is the problem!
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cauline
Posts: 1
Joined: 8/13/2003
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RE: Help Please!!! FP2002 "System exception - acce... - 8/13/2003 14:33:03
I had this same problem, same configuration. Here's what worked for me:
1. Uninstall Office, Uninstall Frontpage. I hacked the registry a little too, to remove all the references to office.
2. Reinstall Frontpage - Custom install, name the folder for installation.
3. Reinstall Office - Custom install, name the folder, NOT the Frontpage folder.
4. Start Frontpage - I was setup to open my previously opened web, so my web opened, but Microsoft kindly (bleh) changed to a drive mapping rather than the UNC name I had been using. Close the opened web, click Open web, click My Network Places and open web webname on servername...., and voila! No more "System exception: access violation."
I was able to recreate this several times since there is a group policy pushing to a custom install of Office 2K to our container. I used to have Windows 2000 on my PC... had Frontpage 2002 and when my PC received the Office 2K push, there were no problems. It is only since Windows XP that the incompatiblity has appeared. I wish I had time to figure out why. In the meantime, I moved my PC out of the container because logging into the domain will remove my Office install, and reinstall it in my Frontpage folder - a vicious circle!
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MAXAR RE
Posts: 1
Joined: 1/12/2004
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RE: Help Please!!! FP2002 " System exception - acc... - 1/12/2004 17:25:21
Just wanted to let you know that I had the infamous "System Exception: Access Violation" from FP02. I had a single page in my web that caused the error.
Platform: WinXPSP1/Off2003/FP2002SP2
I wanted to let you know that I found another way to fix the issue without reinstalling FP: I opened the webpage in IE, then clicked the down-arrow beside the EDIT icon and chose to edit the page in WORD. I then saved it, which of course added 'MSONormal' to all the formatting. I then relaunched FP02 and double-clicked the file in question that caused the error. It opened into Word and FP didn't lock or give an error. I then closed WD, went back to FP, right-clicked the file, chose "Open With" and selected FP from the list -- it opened fine, and has been opening fine ever since. Basically, letting WD reformat the document resolved the error, and I am pretty sure that any version of Word (2000 or higher) will correct the issue.
Hope this works for some of you!
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xenon256
Posts: 1
Joined: 4/1/2004
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RE: Help Please!!! FP2002 " System exception - acc... - 4/1/2004 16:12:31
Just wanted to that Maxar RE worked great fast fix and doesn't seem to be coming back. Much better choice when your soppurt hundreds of user and don't have the time to reinstall.
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castellana
Posts: 6
Joined: 6/16/2004
From: Virginia
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RE: Help Please!!! FP2002 " System exception - acc... - 6/16/2004 17:51:10
I just started having this problem at 3pm. I found this forum and I nearly died reading all the things people had done.
I went to microsoft.com, went to the Frontpage Home page, then to Frontpage Downloads and I found an update for Office XP that could be installed without having my Office XP CD at hand. It was an exe file. I installed it and ... voilį ... it works!!
I hope this will not be recurring again tomorrow... Thank you all for your info.
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batkerson
Posts: 1
Joined: 9/27/2004
Status: offline
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RE: Help Please!!! FP2002 " System exception - acc... - 9/27/2004 23:00:09
I found my problem to be some files I inadvertently named like this Jim #2.jpg. Things had been working okay and then all of a sudden tonight I could not publish pages. Corrected those (took the # sign out) and things are working GREAT. Might try reviewing your file names. This was affecting the login, sychronizing and publishing.
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bradlm
Posts: 3
Joined: 4/20/2004
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RE: Help Please!!! FP2002 " System exception - acc... - 4/26/2006 10:07:09
I'm using FP2002 and office 2003. I'm having horrible problems being able to access my files and make any changes, however, I only have this issue when I try to look at reports, then the whole lockup thing goes on. Since my FP is set to open the last web I was working on, it made FP unuseable. However, I was able to get it working again by opening a page from Explorer using the OPEN With function.
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Kitka
Posts: 2515
Joined: 1/31/2002
From: Australia
Status: offline
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RE: Help Please!!! FP2002 " System exception - acc... - 4/26/2006 19:20:44
Hi bradlm,
Have a look at the following thread, it is possible the latest MS critical updates are causing your problem:
http://www.frontpagewebmaster.com/m-322745/tm.htm#322789
_____________________________
Kitka
**It is impossible to make anything foolproof because fools are so ingenious.**
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Spin2Win
Posts: 1
Joined: 7/16/2007
Status: offline
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RE: Help Please!!! FP2002 " System exception - acc... - 7/16/2007 16:51:22
I installed FP on my XT laptop with Office 2002 already installed, and started getting the Exception Violation error - "Frontpage has encountered a problem and must shut down" "Do you wish to restart Frontpage?"
It seemed to occur when I edited any page or site that used a template.
I reinstalled FT 2002, and then started getting the Access Violation errors". FP would either shut down or hang.
I checked versions, and everything looked okay - both FP and Office were 2002, 10.2623.68.25, SP3.
Still, I followed the advice above, and ran the Windows update. It found a couple of missing updates, so I installed them, and Presto! Everything looks good now.
Fingers are crossed.
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