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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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Tracking Down Harassing Visitors - 3/8/2004 20:38:41
I have a very good client who has someone who keeps harrassing them w/ vulgarities and very disgusting responses via online form. I have managed to capture the IP Address twice. It is: 208.223.183.28
I have traced the IP Address back to UUNET and contacted their spamabuse department and they have yet to contact me to proceed any further. I was going to see if anyone here has any thoughts or suggestions as to how I might proceed.
This is one of those deals that really gets your goat. This person even went as far as to mention the site owners daughter in the email which really ticks me off.
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
http://cottonrohrscheib.com
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ou812
Posts: 1589
Joined: 1/5/2002
From: San Diego
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RE: Tracking Down Harassing Visitors - 3/8/2004 20:49:51
There are other ways, but this seems like a pretty easy way to get rid of them.
http://javascriptkit.com/howto/htaccess.shtml
Then select the "Deny users by IP" link at the bottom.
<edit> another way, if you use ASP, would be to check against request.ServerVariables("REMOTE_HOST") and then redirect or something. </edit>
-brian
< Message edited by ou812 -- 3/8/2004 20:57:00 >
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/8/2004 21:00:18
Thanks for your quick reply Brian. I had originally thought of this, but didn't want to do anything unless I got confirmation that this was a static IP Address and not one assigned to a corporation or a Government address. I would hate to block access to the form for a bunch of people because of one knucklehead.
My inclination is that this is a static IP because it has been logged twice now. What is so weird is that he attacks at sporadic times. Never a pattern like during work hours or during home hours.
I also have reason to believe that this person knows the site owners family because he has said things in the past that were family specific and somewhat threatening in nature.
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
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Giomanach
Posts: 6114
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From: England
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RE: Tracking Down Harassing Visitors - 3/9/2004 4:11:46
quote:
208.223.183.28
This would most likely be a static address, get through directly to that IP address or did you go through several others. And another question, where there several unknown IP addresses too, if it's the ones directly before that address, it tends to mean it's hidden behind an IP cloaker/network/firewall.
Dan
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powersitedesign
Posts: 117
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From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/9/2004 9:22:36
Actually I had thought of the cloaker thing also the first time, but on either occasion we didn't have any unresolved IP Addresses, but at times I do see them. I don't think that this cat is that sharp though to be honest. I think that it is some Moron Pervert that might know my client who is really a nice guy and is just singling him out.
I am wondering if a matter like this would of Interest to the Attorney Generals office or maybe even another branch of law enforcement. My thinking is that when you have prank calls on your home phone, you can call the cops and they can trace them and nail the person responsible. This is the same principle only a little more in depth.
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Cotton Rohrscheib
http://pleth.com
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Giomanach
Posts: 6114
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RE: Tracking Down Harassing Visitors - 3/9/2004 11:02:29
Information removed for security to the forum purposes - if you need it contact me with the reason
< Message edited by Giomanach -- 3/11/2004 9:23:37 >
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/9/2004 11:25:46
How did you do that? I am curious because I have seen this address only twice and my formmail even captured the IP Address. I am curious because this person might be more savvy than I had thought.
I appreciate your efforts big time. Just FYI, I have contacted the Arkansas State Attorney Generals Office and also the Virginia Attorney Generals office about this and hopefully we will get them to attempt to stop this person.
I have reason to believe that this person knows my client and is just harrassing him for the fun of it.
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
http://cottonrohrscheib.com
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Giomanach
Posts: 6114
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RE: Tracking Down Harassing Visitors - 3/9/2004 11:35:57
Information removed for security reasons - if you need the info contact me with the reason
< Message edited by Giomanach -- 3/11/2004 9:25:03 >
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/9/2004 11:43:57
Gosh Dan - Thanks Man.
I appreciate your help. I have just sent the information to the State Attorney Generals Office for both Arkansas and Virginia and Hopefully they will jump on this and act upon it, but if not, this might be another option.
I feel like this type of behaviour on the Internet is the reason for the stigma that still surrounds our industry. No matter who you are, it seems that your mailbox gets infringed upon by spammers sending porn etc. that take no regard to whether you are into that sort of that thing or not and also who don't care. I can handle the spam part, but when these people directly target my clients is when I get upset.
Of course I am going to try to resolve this in a professional manner first hand, but if that doesn't work we will get dirty. In Arkansas we still know how to roll up our sleeves. haha. :-)
Thanks Again for your help in researching this matter and your info was very informative.
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
http://cottonrohrscheib.com
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/9/2004 11:49:42
Wow, that was fast. I just got an email from our Arkansas State Attorney General's Office and they are requesting information to pursue investigation. Just FYI in the event any of you should run into this situation again, you will have to start on the local level by contacting your local police department with proof and documentation of the incident and then they will bring in the state investigators.
Hopefully we are getting somewhere.
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
http://cottonrohrscheib.com
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Giomanach
Posts: 6114
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RE: Tracking Down Harassing Visitors - 3/10/2004 4:22:41
quote:
I feel like this type of behaviour on the Internet is the reason for the stigma that still surrounds our industry. No matter who you are, it seems that your mailbox gets infringed upon by spammers sending porn etc. that take no regard to whether you are into that sort of that thing or not and also who don't care. I can handle the spam part, but when these people directly target my clients is when I get upset.
So true, I don't build sites commercially yet, but I intend to, and spam is the most annoying part of it all for me. And if only the spammers could get my sex right
quote:
Of course I am going to try to resolve this in a professional manner first hand, but if that doesn't work we will get dirty. In Arkansas we still know how to roll up our sleeves. haha. :-)
Whats stopping you, if they play dirty, you play dirty, but don't lower yourselves too far.
quote:
Thanks Again for your help in researching this matter and your info was very informative
No problem
quote:
Wow, that was fast. I just got an email from our Arkansas State Attorney General's Office and they are requesting information to pursue investigation. Just FYI in the event any of you should run into this situation again, you will have to start on the local level by contacting your local police department with proof and documentation of the incident and then they will bring in the state investigators.
Hopefully we are getting somewhere.
Good Luck
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ellipisces
Posts: 849
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RE: Tracking Down Harassing Visitors - 3/10/2004 8:28:54
ip address resolves to proxy.ftbonline.com. If it really is someone working in a bank or financial institution, that maight explain how they know the personal information. Glad I don't bank there...
here's the registrar of the domain name ftbonline.com
Organization: First Tennessee National Corporation
Marketing & Strategy
165 Madison Avenue, 4th Floor
Memphis, TN 38103 US
Phone: 901-523-4191
Email: smbrooks@ftb.com
Registrar Name....: Register.com
Registrar Whois...: whois.register.com
Registrar Homepage: http://www.register.com
Domain Name: FTBONLINE.COM
Created on..............: Mon, Sep 22, 1997
Expires on..............: Sun, Sep 21, 2008
Record last updated on..: Wed, Sep 10, 2003
Administrative Contact:
First Tennessee National Corporation
Marketing & Strategy
165 Madison Avenue, 4th Floor
Memphis, TN 38103 US
Phone: 901-523-4191
Email: smbrooks@ftb.com
Technical Contact: First Tennessee National Corporation
Marketing & Strategy
165 Madison Avenue, 4th Floor
Memphis, TN 38103 US
Phone: 901-523-4191
Email: smbrooks@ftb.com
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/10/2004 11:04:48
Thanks Very Much. You don't know how much. This will help tremendously. We are going to go after this person big time w/ both feet. We have a contact already made w/ the authorities and they are going to be looking into this.
Thanks to everyone who rallied and helped me deal with this. If I can ever help any of you guys out let me know.
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
http://cottonrohrscheib.com
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Minix
Posts: 435
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RE: Tracking Down Harassing Visitors - 3/10/2004 11:17:48
Cotton,
Glad you got that harrassment thing figured out.
Now a question or two about your site portfolio. Why is the Sterling Marlin NASCAR site two years old? The last news update comes from 2002. And the race schedule is for 2002.
Why would you include this site in your porfolio (advertising) if it is so dated? It tells me something negative about your maintaining of web sites.
Just wondering.
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/10/2004 11:37:11
Hi Minix -
That is kind of a unique situation. We actually did the website for a management company that has Marlin as a client. We built that site on spec for them and got approval from them initially, but have never gotten word as to when we need to pick up and further development of this site. Granted, I am a Huge NASCAR fan and would love the opportunity to further develop this site into a huge NASCAR portal, but without commitment from our client, in this case the Management Company, we can't do anything. After all in this industry you work for the client.
I have suggested in the past that we continue to maintain the site for the management company at a very discounted rate for them as a favor because this is a high profile client, etc., but that hasn't been answered yet either.
I hope to somehow in the future resolve this issue, but for the time being it is a huge hole in our portfolio. One other issue we have ran into with this client is that a foreign porn company owns the .com name for this client and that has also been an obstacle to get around.
Thanks for checking us out though and rest assured we act on our clients behalf and maintain sites for all of our clients in a timely manner. In fact, our customer retention level is extremely high and have only had clients drop off in the event of death and business failure.
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
http://cottonrohrscheib.com
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/10/2004 12:23:23
Hi Minix -
I forwarded your post over to an associate of the management company that represents Marlin and more or less asked permission to maintain the site and got the go ahead so very, very, soon we will be redeveloping this website. If you have any suggestions for possible sections of the site or would like to assist in the development and supervision of the site, please feel free to drop me a note or PM me and I will be glad to hear your suggestions and thoughts.
Personally I am a NASCAR Fan and so is everyone on our team so this will be a lot of fun for all of us to network into the NASCAR community. Thanks for your post, it sparked a response. :-)
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
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RE: Tracking Down Harassing Visitors - 3/12/2004 20:19:57
Just an Update to Everyone...
We contacted the local police dept. and filed a formal complaint, or at least my client did, and then I spoke w/ the detective in charge who was extremely anxious to confront this person. He was traveling to this location w/ a subpeona to try and locate the system that sent this message.
Now, here is where it also gets good. Financial Institutions monitor the Internet Activity of their employees, or so I am told. This is going to make the search fairly easy. We couldn't have done this w/out your help on here and we are grateful.
Thanks
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Cotton Rohrscheib
http://pleth.com
http://powersitedesign.com
http://cottonrohrscheib.com
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garry
Posts: 858
From: Northern Territory Outback Australia
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RE: Tracking Down Harassing Visitors - 3/13/2004 5:13:43
quote:
Financial Institutions monitor the Internet Activity of their employees
Dont you mean "soon to be ex-employee" Unless he/she is CEO.
And good job too!
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Cheers from the Outback
Have a look at my Northern Territory backyard at http://www.ourterritory.com
"Keep them laughing as you go.......but remember that the last laugh is on you" THe bright side of life, Monty Python, Life of Brian.
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Minix
Posts: 435
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RE: Tracking Down Harassing Visitors - 3/13/2004 11:37:59
Well done.
I have two clients (sports bar, automotive parts retailer) that would like to drive traffic to their web site and give customers a reason for repeat visits. We are in the process of coming up with a NASCAR fantasy league module for their site. Nothing as elaborate as the official NASCAR site real-time fantasy race contest, but still something that would entice the visitors to check in and play on a weekly basis (or at least during the 36 week race season.
It's too bad about the sterlinmarlin(dot)com issue. I tried it and sure enough it goes to the Hong Kong porn site. I thought that there were rulings that protected one's name and public personna from that type of thing.
< Message edited by Minix -- 3/13/2004 9:40:51 >
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powersitedesign
Posts: 117
Joined: 11/12/2003
From: Conway, Arkansas
Status: offline
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RE: Tracking Down Harassing Visitors - 3/13/2004 12:24:34
Hi Minix -
Drop me a link when you get the fantasy racing thing online. I would like to check it out. While I am a Sterling Marlin Fan, I still find myself picking Ryan Newman as my top driver, although his season isn't off to the kind of start I would have thought.
The Hong Kong Porn company is going to be hard to contact in general and try to get any kind of ruling against them I bet simply because of where they are. We have tried to contact them in the past and they said that they weren't interested in selling the domain.
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Cotton Rohrscheib
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JointComms
Posts: 200
Joined: 10/6/2002
From: Windsor, CANADA
Status: offline
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RE: Tracking Down Harassing Visitors - 3/14/2004 16:17:32
Regs state that the address for a registered domain MUST so that the registrar CAN reach the owners. If the owners do not respond to the registrar within a time period the registrar MAY decide against them.
In which case it MUST be released.
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