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Microsoft MVP

 

Can FTP but not HTTP

 
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All Forums >> Web Development >> Server Issues >> Can FTP but not HTTP
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jjhill

 

Posts: 68
From: Randolph, MA, USA
Status: offline

 
Can FTP but not HTTP - 3/30/2004 13:52:23   
Hello,

I have a Server (Win2000 Adv Serv) Running 4 web sites worked great till I lost my Static IP. I moved it to a new location and a Static IP. I thought just changing the IP would all I would have to do. After getting it up and running again it seemed to work OK. Then I started having problems with the server. I was able to figure out how to create the problem. If I FTP into any of my sites, I can see and change(Copy over) any of the files. When I try to Publish through FP2003 I get the "Can't Find" Error. Then my Server goes down. I have to restart the Machine for it to come up.

Any Idea's....

TIA
Jack
Richard Dudley

 

Posts: 668
Joined: 8/22/2002
From: Butler, PA
Status: offline

 
RE: Can FTP but not HTTP - 3/30/2004 16:56:59   
Can you open the sites by hitting their URL? I'm assuming you're using 3rd party FTP software, not the FTP built into FP?

My first guess might be if you're sorting out the different sites using the host header, that the IPs in this setup need to be updated as well.

What happens when the server goes down? Does it totally freeze up, or just stop servine web pages? Can you get an IPCONFIG or NBSTAT from the server when it goes down?

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(in reply to jjhill)
ellipisces

 

Posts: 849
Joined: 12/14/2003
Status: offline

 
RE: Can FTP but not HTTP - 3/30/2004 18:08:14   
after a crash, and the system is restarted,

Check the server logs using Event Viewer. Might be something in there...

if so Post up the error message

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jjhill

 

Posts: 68
From: Randolph, MA, USA
Status: offline

 
RE: Can FTP but not HTTP - 3/31/2004 10:06:26   
Mr. Dudley,

Thanks for the reply. I am using a third party FTP. I checked the Host Headers and they seem to be fine. When the server is down the PC is still working but not as usual. If I try to look at the Network Properties I do not see the LAN Connection. I am wondering if it has something to do with the way I setup the Static IP.

Jack

(in reply to Richard Dudley)
jjhill

 

Posts: 68
From: Randolph, MA, USA
Status: offline

 
RE: Can FTP but not HTTP - 3/31/2004 10:08:13   
Ellipisces,

Thanks for the reply. I will try and get a screen shot of the Event Log. Should I get just the System Log or All.

TIA

Jack

(in reply to ellipisces)
ellipisces

 

Posts: 849
Joined: 12/14/2003
Status: offline

 
RE: Can FTP but not HTTP - 3/31/2004 18:30:13   
sounds like it is going to a loop of sorts, trying to find something. You may also try using the performance meter and watching the TCP/IP counters...

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Richard Dudley

 

Posts: 668
Joined: 8/22/2002
From: Butler, PA
Status: offline

 
RE: Can FTP but not HTTP - 3/31/2004 20:33:31   
It's possible there's a problem with the LAN connection.

Something else to try. When the server is down, can you access any of the pages by using http://localhost/<webname> on the server itself? Also, can you access the server by using a UNC file share path after it crashes? If you can serve pages but not access UNC, it's your network connection. If you can UNC but not serve pages, it's your IIS setup.

You don't need to post screen shots of the event log. See if you can track down any warnings or errors in the System and Event logs--there's a copy button. Just paste the text here.

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I need to change my avatar--the puppy is full grown now!

(in reply to ellipisces)
jjhill

 

Posts: 68
From: Randolph, MA, USA
Status: offline

 
RE: Can FTP but not HTTP - 4/1/2004 9:50:35   
Mr. Dudley,

I will try your suggestions. When we changed from a Dynamic IP to Static I had a problem with the NetGear Router. We could only get online for a few minutes then the connection would die. I would have to restart the router. I switched to a LinkSys and it seems to be keeping the connection.

I am using the Server as a Web Server. There are no other PC's connected to it. Although there are other PC's connected to the router, for Internet access.

Thanks
Jack

(in reply to Richard Dudley)
jjhill

 

Posts: 68
From: Randolph, MA, USA
Status: offline

 
RE: Can FTP but not HTTP - 4/1/2004 9:55:36   
Ellipisces,

I am running 4 web sites that have very minimal activity, they are sites for local non profit groups. Will this affect the "Performance Meter" or the "TCP/IP counter".

Thanks
Jack

(in reply to ellipisces)
Richard Dudley

 

Posts: 668
Joined: 8/22/2002
From: Butler, PA
Status: offline

 
RE: Can FTP but not HTTP - 4/1/2004 12:55:46   
Is your router setup for DHCP? If it is, did you set it to realize the static IP of the server?

Just out of curiosity, why use a static IP? Your router should have the static IP, and then perform network address translation (NAT) to the server. Or are you using IP Forwarding?

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I need to change my avatar--the puppy is full grown now!

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ellipisces

 

Posts: 849
Joined: 12/14/2003
Status: offline

 
RE: Can FTP but not HTTP - 4/1/2004 18:43:22   
quote:

I am running 4 web sites that have very minimal activity, they are sites for local non profit groups. Will this affect the "Performance Meter" or the "TCP/IP counter".
You would simulate the crash while the meters are running, (probably after hours), and then see if the meters go straight to the top and stay there. This would show if TCP/IP was indeed looping.

along the lines of Richards post, others of those servers will need to have the numbers changed. "Can't Find" sometimes means that it can't find a DNS server, (to find a URL)...

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jjhill

 

Posts: 68
From: Randolph, MA, USA
Status: offline

 
RE: Can FTP but not HTTP - 4/2/2004 8:29:45   
Mr. Dudley,

The router is setup for Static IP, DNS Server. The router is setup for DHCP.
The Server has an IP of 192.168.1.111 with the DNS Server the same as the router. The router has IP Forwarding to 192.168.1.111 and I set the DMZ to 192.168.1.111

I have been making so many changes lately, that I am not sure what my original configuration was.

Thanks
Jack
quote:

ORIGINAL: Richard Dudley

Is your router setup for DHCP? If it is, did you set it to realize the static IP of the server?

Just out of curiosity, why use a static IP? Your router should have the static IP, and then perform network address translation (NAT) to the server. Or are you using IP Forwarding?

(in reply to Richard Dudley)
jjhill

 

Posts: 68
From: Randolph, MA, USA
Status: offline

 
RE: Can FTP but not HTTP - 4/2/2004 8:34:20   
ellipisces,

I will try your suggestion on the meter.
The "Can't Find" is related to the web sites. They are down. When this happens and I try to into IIS it gives me an error. I will screen shot the error message and send it.

Thanks
Jack

quote:

ORIGINAL: ellipisces

quote:

I am running 4 web sites that have very minimal activity, they are sites for local non profit groups. Will this affect the "Performance Meter" or the "TCP/IP counter".
You would simulate the crash while the meters are running, (probably after hours), and then see if the meters go straight to the top and stay there. This would show if TCP/IP was indeed looping.

along the lines of Richards post, others of those servers will need to have the numbers changed. "Can't Find" sometimes means that it can't find a DNS server, (to find a URL)...

(in reply to ellipisces)
Richard Dudley

 

Posts: 668
Joined: 8/22/2002
From: Butler, PA
Status: offline

 
RE: Can FTP but not HTTP - 4/2/2004 20:50:39   
quote:

The router has IP Forwarding to 192.168.1.111 and I set the DMZ to 192.168.1.111


What? A DMZ isn't a specific IP address, it's a logical (physical in larger settings) partition of your network.

Unless you're running Active Directory, a DNS server probably won't have too much to do with internal IP addresses when running DHCP. Your DHCP server should be the authoritative server inside your network. Does your router have a reservation for 192.168.1.111?

_____________________________

I need to change my avatar--the puppy is full grown now!

(in reply to jjhill)
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