Site there but URL not resolving (Full Version)

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abbeyvet -> Site there but URL not resolving (10/16/2001 18:50:00)

My cient contacted me today to say their site was unavailable. Sure enough it is. www.eckilkenny.ie

I can FTP in, the site is all present and correct so the server can't be down. What could cause this? I am going to have to speak to the server people, who are difficult to speak to at the best of times, in the morning - this is not a hosting company I work with often and I have had a lot of problems with them in the past - so I would like to have some idea what I am talking about.

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Katherine

InKK Design
LinKKs - Kilkenny's Online Magazine


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"Dogs have owners, cats have staff!"





Gil -> RE: Site there but URL not resolving (10/16/2001 21:14:00)

Katherine,

I'm getting a 500 error (an internal server error) usually means the server is misconfigured or down completely.

Is this kerna.ie ? If so it appears their DNS servers are very unstable, the reports are mixed.

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Gil Harvey
The Host Factory
Resellers are our speciality
"Indecision may or may not be my problem"





abbeyvet -> RE: Site there but URL not resolving (10/17/2001 20:28:00)

quote:
Is this kerna.ie ? If so it appears their DNS servers are very unstable, the reports are mixed.

Yes, it is Kerna. Where and how do you find this out? As I expected they are giving me the run around. No one but me has this problem.....etc etc. These are the 'experts' that took 3 months to enable a server for SSI and 4 months to password protect a directory for me so any prod to their (lack of) efficiency would be welcome.

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Katherine

InKK Design
LinKKs - Kilkenny's Online Magazine


-*-*-*-*-*-*-*-*-*-*
"Dogs have owners, cats have staff!"

[This message has been edited by abbeyvet (edited 10-17-2001).]





Rian -> RE: Site there but URL not resolving (10/17/2001 17:40:00)

I can see it from here!

Very nice site!

Rian

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"Designing The Future"
SR Web Creators
http://www.srwebcreators.com

"What boots up must come down..."





abbeyvet -> RE: Site there but URL not resolving (10/17/2001 18:11:00)

Thanks Rian. They fixed it. Said it was a rogue .htaccess file'. Mmmm.

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Katherine

InKK Design
LinKKs - Kilkenny's Online Magazine


-*-*-*-*-*-*-*-*-*-*
"Dogs have owners, cats have staff!"





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