Font page error (Full Version)

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pinehead -> Font page error (5/20/2004 17:56:58)

I have a site on my server that uses a frontpage form to send information. It used to work and now it doesn't. When i click submit on the form (information form.htm) i get the following error.

FrontPage Error.
User: please report details to this site's webmaster.


Webmaster: please see the server's application event log for more details.


I have no idea what to do.

Any suggestions?
Thank you for your time and help.
Anthony



BobbyDouglas -> RE: Font page error (5/20/2004 18:37:06)

Log into your control panel and take a look at the Error Log Files.

Also, make sure your FP Extensions are installed, you uploaded via http://yourdomain.com, and make a default form on a new page and see if it works.



pinehead -> RE: Font page error (5/20/2004 18:48:04)

Well one of the things is the event log gives no real information.

We are talking about the event log in the conrtrol pannel correct?

Thank you
Anthony



ellipisces -> RE: Font page error (5/20/2004 21:39:34)

try:

http://support.microsoft.com/default.aspx?scid=kb;en-us;296631

see what happens

[&:][;)][8|]



BobbyDouglas -> RE: Font page error (5/20/2004 22:40:50)

Did you:

Also, make sure your FP Extensions are installed, you uploaded via http://yourdomain.com, and make a default form on a new page and see if it works.

We are talking about the event log in the conrtrol pannel correct?
- Correct. It should list the address, the type, and the time.



AMysticWeb -> RE: Font page error (5/21/2004 3:28:10)

Hi Anthony,

Welcome to the forum ... [:)]

As BobbyD suggested this could be an extension problem.

The FrontPage error can be a result of missing or corrupt extensions or a file or URL path problem. I see and get this error myself mostly due to form properties settings.

Using FTP can corrupt the extensions and necessitate a reinstall or reset.

As always ... a URL for the form page would be helpful.



pinehead -> RE: Font page error (5/21/2004 17:31:10)

http://www.ffam.org/Information%20Form.htm that is the url.

i went through the extentions and they are all installed correctly. Is their away to repair them?

Thank you again for your time and help.

Anthony.

P.S i am new to the extentions. I am only helping a friend of mine who's website is on my server.

Thank you
Anthony



ellipisces -> RE: Font page error (5/22/2004 2:52:40)

no need to re-invent the wheel here

this bug was discussed in this post:
http://www.frontpagewebmaster.com/m-149054/mpage-1/key-User%252Cplease%252Creport%252Cdetails%252Csites%252Cwebmaster//tm.htm#149054

and is also described in the KB article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;296631

it looks like you really don't have to do anything to the permissions, just access them and it will fix itself

[&:][;)][8|]



AMysticWeb -> RE: Font page error (5/22/2004 4:08:51)

Hi Anthony,

Are you sure the file information.txt exists in the _private folder?

If not, open a blank Notepad, name it information and direct the save to the _private folder of this web.

In addition, not a good idea to use spaces in page URLs or file names. This is why you see the 20% thing. Better to use the underscore key to separate words.



pinehead -> RE: Font page error (5/25/2004 14:18:16)

Ok, i did what everybody suggested with the permissions in the dir but nothing. I was unable to find the FP security settings (sorry i'm a newb) if someone would like to point me into that direction?
However my event log might shed some light for us, but i have no idea what it means.

It says the following
Microsoft FrontPage Server Extensions:
Error #2001d Message: Theme path doesn't exist "eclipse" not found.

Do we know what that might mean?


Thank you all very much for your time and help.

Anthony



pinehead -> RE: Font page error (5/25/2004 17:04:45)

_vti_bin/shtml.dll/Information%20Form.htm

that is the action on my form. Yet when i check tyo see if anything is in the _vti_bin it does not exist.

howeve,r i do not know if this means anything or not.

thank you all aghain for your help and i am grateful for your patients.



ellipisces -> RE: Font page error (5/27/2004 11:52:25)

Permissions are in:

Tools --> Security --> Permissions

Go ahead and add an Author, you can always delete them if it doesn't work.

Also wouldn't hurt to take that space out of the filename (%20). Use an underscore.

Finally, if you have access to the server, why don't you just edit the page "Live" (server based web). That would make the form creation and the theme error go away. Search the forums for "Editing Live" or server-based web and you will find instructions on how to do it.



pinehead -> RE: Font page error (5/29/2004 10:28:03)

Well, unfortuantly what you guys had suggested did not work, but the problem was along the same lines. I actually knuckled down and figurd this one out on my own. Turns out the frontpage form was writing the information to a file and also sending it in an email not useing the mailto: function.

the problem was my windows 2003 server did not allow relaying. So i just setup an alias on my mail server for the domain that it did allow relaying for and it worked fine.

I can't figure out why the smtpd is messed up or where to make those changes.

So if you have any input on that, it would be great :)

Thank you again guys for all of your help.

- Anthony



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