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testy clients

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barry Posts: 742 Joined: 6/26/2002 From: Baltimore, MD Status: offline	testy clients - 8/5/2004 12:20:01 I have had a aweful time recently with clients that want the world but don't want to pay for it. I work 12-14 hours days! I am owed big bucks that I may never collect, thus I owe everybody I think I may start building only e-commerce sites for myself! Thanks for letting me vent! Barry < Message edited by barry -- 8/5/2004 12:30:20 > _____________________________ Barry http://www.charmcitysolutions.com/ http://www.seriousconsideration.com/


dpf Posts: 7121 Joined: 11/12/2003 From: India-napolis Status: offline	RE: testy clients - 8/5/2004 12:48:42 quote: Thanks for letting me vent! no problem. just wondering....what is your payment schedule? getting paid for deliverables at certain milestones is much better than having the entire fee due when the job is complete. I signed a contract last week for a $1500.00 site with terms as follows: 1. $250.00 upfront to begin. 2. $500.00 due when a completed "template page" is approved. 3. $250.00 due upon "go live" 4. last $500 added as $20.00 month on top of hosting terms over 2 year period. #4 is appealing to some customers but can be dangerous. I have been burned offering this to "start-ups". They fold after 6 months and what am I going to do - sue them? they have no assests. Therefore, I now only offer that to established businesses. I did learn early on that if you dont get some money upfront, the customer's enthusiasm may wane and you are stuck although I am not sure if I am getting enough upfront. for what its worth......... _____________________________ Dan (in reply to barry)


barry Posts: 742 Joined: 6/26/2002 From: Baltimore, MD Status: offline	RE: testy clients - 8/5/2004 14:19:58 Hi Dan, I get half upfront. Then the other half at the end. That may be the problem. I am getting short changed on the back end. "Oh barry my kids goldfish needs surgery, can I pay you next month?" ""WOW, You turned off my site for $120 bucks!!!!!" (six months hosting) "That looks wonderful!! But can you add.................? Oh yeah, I did get the invoice, I will get that out ASAP!" Dan, I feel that being a web designer has many of the same inherent problems of all service careers. My profit margin lies in completing work quickly and effectively. But that still has nothing to do with how and when the client pays. -B _____________________________ Barry http://www.charmcitysolutions.com/ http://www.seriousconsideration.com/ (in reply to dpf)


dpf Posts: 7121 Joined: 11/12/2003 From: India-napolis Status: offline	RE: testy clients - 8/5/2004 19:40:57 quote: Dan, I feel that being a web designer has many of the same inherent problems of all service careers you are exactly correct, barry. Unfortunately, most people wind up having to factor uncollectable fees into their hourly rate. _____________________________ Dan (in reply to barry)


Charles W Davis Posts: 1725 Joined: 3/7/2002 From: Henderson Nevada USA Status: offline	RE: testy clients - 8/7/2004 22:15:08 Barry, I suggest doing what was suggeste here: http://www.frontpagewebmaster.com/m_216968/tm.htm _____________________________ Enjoy! It' s your endeavor! http://www.anthemwebs.com (in reply to dpf)


paulie Posts: 558 Status: offline	RE: testy clients - 8/8/2004 2:53:36 Barry, I assume you're getting a signed contract before doing anything more than drafting a homepage screen shot to show your prospective client (?) I've been doing as you, collecting half at the beginning and the other half at completion, and have yet to be burned. (Knock on wood) But all my clients to date have been fairly established in their business. I have a simple quotation form that I include during the proposal with a line at the bottom stating "Signature indicates agreement to terms and notice to proceed." The second page is a short version of the contract. Having their signature on a legal document BEFORE you invest time in a project is imperative. If you're already doing this forgive the lecture, but there may be folks following the thread who hadn't pondered this situation just yet. HTH, Paul _____________________________ (in reply to Charles W Davis)