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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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error message trying to save form properties - 9/15/2004 7:06:57
Hi everyone,
This may be a simple problem with an easy answer, but as a novice it's simply beyond me. I'm trying to upload a form to a website, and when typing in the form properties that i'd like the results sent to an email address i'm getting the following response:
"this form is being created on a disk-based web or the frontpage server extensions have not been configured to send email. Please direct your system administrator or Internet Service Provider to the instructions in Setting Up E-mail Options in Windows or Setting Up Email Options in Unix in the Server Extensions Resource Kit. If you do not have the Server Extensions Resource Kit you can find it at www.microsoft.com/frontpage/wpp/serk"
I can't seem to understand why i'm getting this message, my web host does support frontpage extensions, but as i'm getting this message when i'm attempting to save the form properties, even before i'm publishing the form, it must be something else?
I also have another problem to do with a webbot that appears on the form page, does anyone know if the two error messages are related, or have an answer as to how i can fix this problem?
kind regards
Nicole
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Giomanach
Posts: 6075
Joined: 11/19/2003
From: England
Status: offline
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RE: error message trying to save form properties - 9/15/2004 7:21:32
Nicole
Welcome To Outfront
Are you editing the site live or locally?
Dan
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/15/2004 7:31:11
Hi Dan,
Y'now i'm a complete novice with most terminology. I'm not really sure what you're asking.
Nicole
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Giomanach
Posts: 6075
Joined: 11/19/2003
From: England
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RE: error message trying to save form properties - 9/15/2004 7:31:53
Nicole
Are you editing the site on your computer, or on the server?
Dan
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/15/2004 7:34:52
On my Computer
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Giomanach
Posts: 6075
Joined: 11/19/2003
From: England
Status: offline
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RE: error message trying to save form properties - 9/15/2004 7:46:16
Try creating a new web on yout computer and import all but the Form over. Then re-create the form with the same settings.
Also try:
Help Menu>>Detect and Repair
Dan
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/15/2004 18:20:09
Hi Dan,
Thanks for that help, actually i tried both and neither worked.
I told you i wasn't very technically minded, well from reading several other posts and faq's, and Frontpage2002 The Complete Reference, i'm convinced i need iis on my computer?
Is this true? All i'm doing at present is creating webpages in Frontpage and ftp'ing them to my web host. I have Windown XP Home Edition, do i need to upgrade to XP Professional with IIS, or os IIS separate?
Thanks again
Nicole
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Giomanach
Posts: 6075
Joined: 11/19/2003
From: England
Status: offline
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RE: error message trying to save form properties - 9/15/2004 19:03:15
Nicole
quote:
I told you i wasn't very technically minded,
Yes you did, and there's absolutley nothing wrong with that
quote:
i'm convinced i need iis on my computer? Is this true?
Nope, you only need IIS on your puter if you want to test the web before you publish to your host
quote:
All i'm doing at present is creating webpages in Frontpage and ftp'ing them to my web host.
I'm afraid your going about it the wrong way. When using FP, and the bits of it that need FPSE (like forms), you need to publish it to your host rather than FTP it. Just go File Menu>>Publish enter your site address, and then your login details. Then it *should* publish the web for you.
quote:
I have Windown XP Home Edition, do i need to upgrade to XP Professional with IIS, or os IIS separate?
Only upgrade to Pro if you really really want to, IIS doesn't come with Home, but if you get to grips with it, you can use either Abyss or Apache and install FPSE on them?
Dan
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/29/2004 23:59:28
It¡¦s been over two weeks now since I left this problem, I had to leave it out of frustration, but it won¡¦t go away will it?
I¡¦m still getting the same error message when trying to tell the form properties dialogue box that I want to save results only to an e-mail address. Surely this dialogue box doesn¡¦t have the intuition to know anything about my ISP or web host and whether they¡¦ve got FrontPage server extensions enabled or not. But just in case it has, here¡¦s the deal:
„X I¡¦m editing this site on my computer
„X My ISP doesn¡¦t support FP Extensions
„X My Web Host does, but the emails are all hosted by my ISP.
The error message I¡¦m getting is:
"this form is being created on a disk-based web or the frontpage server extensions have not been configured to send email. Please direct your system administrator or Internet Service Provider to the instructions in Setting Up E-mail Options in Windows or Setting Up Email Options in Unix in the Server Extensions Resource Kit. If you do not have the Server Extensions Resource Kit you can find it at www.microsoft.com/frontpage/wpp/serk"
I¡¦m getting this message after clearing the send to ¡V file name box and entering my email address in the email address box. Then when I view the page in a browser, or just preview it in FrontPage, text appears above the ¡§Submit¡¨ button saying ¡§FrontPage Save Results Component¡¨.
Does anyone know how I can fix this problem and make my form send the results to an email address?
Nicole
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/30/2004 4:33:47
Hi Dan,
I've calmed down, i've had a drink! lol
I tried that, but there is no save option in the dialogue box and i can't click on any menu like file/save because the dialogue box is open.
If i just click okay, that's when i'm getting that message and another one under it asking if i'd like to remove the email address. I'm selection "no" at that point.
thanks
Nicole
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/30/2004 4:43:39
Hi again Dan,
I just clicked on the "yes" option to delete the email address and it seemed to accept that, because it opened a dialogue box called "Saving Results". I then clicked okay and didn't receive that message.
But...
My webpage still has "Frontpage Save Results Component" above the "Submit" button. Take a look - www.nixdesign.com.au/contact.htm
I've also entered a confirmation page, but upon clicking the submit button, it shows a page saying that i have to submit my site to a Host who supports FrontPage Extensions, which mine does.
Nicole
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/30/2004 5:13:52
Hi Dan,
Well it's just not working i guess, as i've tried what you said and it hasn't worked.
Do you think my web host has uninstalled FP extensions? Should i contact them about this do you think?
I really do appreciate the time you've spent helping me with this. And thanks for the compliments about my site.
Nicole
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Giomanach
Posts: 6075
Joined: 11/19/2003
From: England
Status: offline
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RE: error message trying to save form properties - 9/30/2004 5:17:13
quote:
Do you think my web host has uninstalled FP extensions? Should i contact them about this do you think?
Umm, me thinks so lol:
quote:
WWW Site: www.nixdesign.com.au
Port: 80
Server Software: Apache/1.3.31 (Unix) mod_ssl/2.8.19 OpenSSL/0.9.7a PHP/4.3.9 FrontPage/5.0.2.2635
FrontPage Extensions: NO
Source: DNSWiz.com
Get them to reinstall FPSE, and then publish the web via FP
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Nicole
Posts: 2800
Joined: 9/15/2004
From: Nambucca / Kempsey, Australia
Status: offline
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RE: error message trying to save form properties - 9/30/2004 5:37:45
Thanks Dan,
Their Webmaster won't be there until the morning, but at least i now know it's not something i'm doing wrong.
p.s. How did you find that out?
Nicole
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Youngster
Posts: 40
Joined: 9/27/2004
From: Brisbane, Australia
Status: offline
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RE: error message trying to save form properties - 9/30/2004 21:32:35
Hi,
First time I tried to add a form to one of my sites I got exactly the same message. The problem was that I was trying to save the form data to a file on the server that did not exist.
The problem was resolved by creating the file that I was trying to save the data to on the server.
Iy you can't do this, then your webmaster at the hosting service may be able to help you.
Cheers
Youngster
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- You will need to publish this page...File>>Publish Web>>Enter URL>>Username & Password, and then publish the needed files 