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kabanero
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FPSE stopped working. - 11/12/2004 15:34:54
Hello everybody,
My first post here.
I have a web server running Windows 2003 and FPSE 2002 (with SharePoint).
There are six web sites running on their own IPs. Everything was working fine.
But now I have only one web site working ok. Other five don't work.
When I try do add users, create or delete subwebs, change permissions for the subweb folders - nothing happens.
I don't have any error messages. Just nothing happens when I click Submit button.
I don't know where to start troubleshooting.
Please, help!
Thanks
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Giomanach
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RE: FPSE stopped working. - 11/16/2004 7:38:10
Kabanero
Welcome To Outfront
I would try doing a server-wide re-installation of the FPSE, on all webs - sounds like they have become corrupted
HTH
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kabanero
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RE: FPSE stopped working. - 11/16/2004 10:32:16
quote:
ORIGINAL: Giomanach
Kabanero
Welcome To Outfront
I would try doing a server-wide re-installation of the FPSE, on all webs - sounds like they have become corrupted
HTH
Giomanach,
Do you mean to re-install FPSE using "SharePoint Administrator", or "Add or Remove Programs" applet in Control Panel?
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13floornetwork
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RE: FPSE stopped working. - 12/6/2004 13:30:37
Did you resolve this problem? I have the same problem. Just started. I can extend a new website, but when I want to add a user, or recalculate the links,etc. the submit and cancel buttons do not work. They depress and give a visual impression that they work, but nothing happens. No errors in log or anything.
I thought I would comment here before I started a new post.
Alan
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kabanero
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RE: FPSE stopped working. - 12/6/2004 13:50:17
quote:
ORIGINAL: 13floornetwork
Did you resolve this problem? I have the same problem. Just started. I can extend a new website, but when I want to add a user, or recalculate the links,etc. the submit and cancel buttons do not work. They depress and give a visual impression that they work, but nothing happens. No errors in log or anything.
I thought I would comment here before I started a new post.
Alan
Hi Alan,
No, I didn't resolve this problem. I don't know where to start. I still have only one out of six web sites working in FPSE (SharePoint) Administration interface.
I cannot do what Dan suggested - server-wide re-installation of the FPSE - because it is our live production server, and re-installation of the FPSE is going to screw everything up.
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Giomanach
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RE: FPSE stopped working. - 12/6/2004 14:11:06
Wow, I missed this one, my apologies.
kabanero - Through Add/remove Programs
Alan - I suggest you do the same
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13floornetwork
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RE: FPSE stopped working. - 12/6/2004 14:53:58
If you un-install and then re-install the FPSE in the Add/Remove... do you know how it will effect the users (admin and author) for the web sites currently using the FP extentions? I have around 40 sites that would be effected on this production server. I don't know if I would need to extend the websites again or not. It makes me a little nervous to touch do that but I need to fix the problem. And I wish I knew what caused the problem so it does not happen again.
Thanks for the help.
Alan
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Giomanach
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RE: FPSE stopped working. - 12/6/2004 15:01:01
Alan & Kabanero
Unless you remove IIS completely, then there will be no change to the permissions at all.
If on a live production server, the best thing you can do is tell your clients that the sites will be down for an hour, maybe two (due to maintenance), as that is the maximum amount of time it should take to complete the task.
After re-installing the FPSe, it pays to re-publish all of the webs on the servers to cover up any corruption within the files that may have occurred upon re-install.
I run my own servers, and from time to time, have seen it necessary to re-install the FPSe server-wide to cure all problems.
I believe the problem is the same here
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13floornetwork
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RE: FPSE stopped working. - 12/6/2004 22:42:30
I went from the frying pan to the fire!! I un-installed the FPSE and then re-Installed them them through the Add/Remove Windows Components. All went well, except...
All extentions where removed from all web sites, so I started to extend each site that requires FP. That went OK. Then went to the admin module to add users. This is where it gets bad. It would not do anything. I can type in the name and check the box for the appropriate level of security... but the submit or cancel buttons will not work... nothing. Same problem as when I started. So now I am sitting with all my website with no user accounts. My clients do not have access. The only account that works is the server admin account. Tried to publish using the admin account and would not publish. Just set and churned.
Does anyone have a clue what is happening here? I am really getting in a jam. I don't want to have to re-install IIS or rebuild the server.
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Giomanach
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RE: FPSE stopped working. - 12/7/2004 2:46:28
Restart IIS
If that doesn't work, reboot the server itself
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13floornetwork
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RE: FPSE stopped working. - 12/7/2004 6:57:59
I thought of that. Did not make any difference. This is really strange.
I can go to any of the different forms... recalc, add subweb, check server health, add users, etc... and I can make all the entries into the form... but from there the buttons do not function. I'm at a lost.
Alan
quote:
ORIGINAL: Giomanach
Restart IIS
If that doesn't work, reboot the server itself
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Giomanach
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RE: FPSE stopped working. - 12/7/2004 7:17:05
Are these forms created within FP, or are you talking about the IIS Dialogs?
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Giomanach
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RE: FPSE stopped working. - 12/7/2004 8:07:02
When adding a user, you need to enter the name like so:
DOMAIN\Username
(Being an ex Network Admin helps here...)
You need to define the domain (bit before the forward slash), and then the username (bit after the forward slash)
Until you enter that info, I doubt the form will work
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Giomanach
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RE: FPSE stopped working. - 12/7/2004 8:34:29
That's how you should be doing it.
Next Recommendation, get intouch with Shirley, she has more experience with Win2k3 and SPTS than I
Her OF username is Shirley
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13floornetwork
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RE: FPSE stopped working. - 12/7/2004 8:40:58
Will do... thanks for the help.
Alan
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Shirley
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RE: FPSE stopped working. - 12/7/2004 20:21:32
When you set up a site in IIS 6
In the IIS Manager
under websites
right click on web name> all tasks
click configure server extensions 2002
It has a box for site administrator
That's where you put the users name
If you don't put it there you sometimes run into problems.
You need to do it when you configure the extensions
Let me know if this helps. If not I will see if I can figure out what else it may be.
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13floornetwork
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RE: FPSE stopped working. - 12/7/2004 20:49:54
I usually take the default which is the admin account when I extend a website. But I tried your suggestion and used the author account name on the initial form. The website was extended, but still the same problem... the buttons do not function. Not even the cancel button.
Before I removed and re-installed the extentions, only new sites where effected with this problem. The sites that where already extended worked perfectly. I could add users, check server health... everything. But now since non of the sites have the extentions, I have this problem on all of them.
I am at my wits end. I am about ready to do an all nighter and just re-install IIS. But I will wait and see if you still have something up your sleeve.
Alan
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Shirley
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RE: FPSE stopped working. - 12/7/2004 21:51:23
hmmmm..... that is just bizarre
I assume you have tried all of the easy things
stop and restart sites
stop and start or recycle the app pools
reboot
In case you cannot tell I am grasping at straws here but is seems like something that should be running is not
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Giomanach
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RE: FPSE stopped working. - 12/7/2004 21:56:46
Sorry to have dumped this one on you Shirley, but my experience of Win2k3 is limited...and I told him the most of what I would do/know
Just a quick one tho....
Alan - how many times is inetinfo.exe open in Task Manager Processes?
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13floornetwork
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RE: FPSE stopped working. - 12/7/2004 23:10:10
Yes I have tried all the obvious stuff. And there is only one inetinfo.exe running.
I really appreciate you guys trying, but I think it is beyond hope. I just wish I knew what caused it and how to fix it... just in case it happens again.
It will be this weekend before I rebuild the server, so if you do come up with something let me know. And if I find a fix I will be sure to let you know as well.
Thanks for the effort... but don't let it take up all your time.
Thanks again,
Alan
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kabanero
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RE: FPSE stopped working. - 12/8/2004 9:04:13
Here is my update.
Today a came to work and decided to check FPSE on our web server. And to my surprise I found out that FPSE work on all six websites. I don't know what to tell because I didn't do anything to troubleshoot that problem.
I think we have gremlins in our web server.
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Giomanach
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RE: FPSE stopped working. - 12/8/2004 15:08:12
My experience with FPSE and publishing is that you can publish FPSE2000 reliant pages on FPSE2002 enabled servers, but not the other way round.
On all the Windoze servers I've administrated for web server purposes have always had one set of FPSE installed on them. Are you sure these were only there after the re-install of the FPSE?
Easy way round that, is to ensure that the FPSE2002 are enabled, and the FPSE are disabled, that *shouldn't* cause any problems, if it does, make sure both are enabled.
I'll have to upgrade my XP IIS to 6 and FPSE2002, see where I can go from there.
These problems are much easier to solve on Linux Servers :)
Let's see what Shirley has to say first though
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13floornetwork
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RE: FPSE stopped working. - 12/8/2004 15:35:48
That is what is strange about the two FPSE showing up. Only the FPSE2002 where there when I set up the server. The other one (FPSE) just suddenly showed up after the re-install. I guess when I un-installed the 2002 extensions the server found the old fp2000 system files in the directories and pulled it back someway... gremlins I guess.
If this is the problem, what would be the safest way to correct the file system and access permissions that where setup on the files through FP2000/wk2? Just delete the FP system files and re-publish. All my backups of the websites will have the FP2000 system files.
Alan
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