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Microsoft MVP

 

PhotoShop CS...

 
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All Forums >> Community >> Computer Software and Hardware issues >> PhotoShop CS...
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Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
PhotoShop CS... - 11/15/2004 5:29:58   
Hi Guys...

Over the weekend, I restart my PC for the first time in ooo say 6 hours?:), and went to do some work in PSCS, as you do, b'cos I have client work I need to get done.

Now, When loaded, PSCS told me I needed to activate, due to a hardware change - but that happened when I first installed it, and no hardware has changed since then. It's now not activating at all....

I need this working as I'm working with PSD files here, and PSP opens them as images, not Photoshop Files...

I've tried re-installing, and please don't tell me I need to buy another serial Number for it:)

What To Do?

TIA

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jaybee

 

Posts: 13959
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

 
RE: PhotoShop CS... - 11/15/2004 6:28:35   
Have you been on their site to look for support, forum, FAQ?

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If it ain't broke..... fix it until it is.
:)

:)
GAWDS
Now where did I put that Doctype?

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: PhotoShop CS... - 11/15/2004 6:41:40   
Yup, this is what they give you:

quote:

In this instance, you must call the 24-hour automated Activation Voice Response system to reactivate Photoshop. For a list of phone activation numbers, visit the Adobe website at www.adobe.com/activation/phonenumbers.html.


T'was originally activated via Phone when first installed as no net connection was available at the time - am using same Serial Number and Activation Code, as it gives me the same Request Code as the original install....

Maybe a "borrowed" key on installation might help....

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(in reply to jaybee)
jaybee

 

Posts: 13959
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

 
RE: PhotoShop CS... - 11/15/2004 9:11:34   
Can't help I'm afraid. I don't have PS. I've got PSP8.

Is there no forum on their site? Others may have had the same problem?

_____________________________

If it ain't broke..... fix it until it is.
:)

:)
GAWDS
Now where did I put that Doctype?

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: PhotoShop CS... - 11/15/2004 9:12:57   
I suppose this is what I get for buying it off of eBay eh?

I've got PS7 somewhere....but prefer CS....oh well....time to "borrow" some keys....till I can get a pukka one...

quote:

Is there no forum on their site? Others may have had the same problem?

:)

The forums aint exactly easy to use there....

A friend had the same problem...after hours on the phone...he was told to buy a new Product key and re-install CS....

I was just hoping there was another way....

Oh well...

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(in reply to jaybee)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: PhotoShop CS... - 11/16/2004 3:42:13   
Solved...

Completely removed it, used a borrowed key, activated fine....now to same them pennies and get a pukka one....won't be anytime this year....

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(in reply to Giomanach)
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