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Microsoft MVP

 

SMTP setup

 
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All Forums >> Web Development >> Server Issues >> SMTP setup
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DonnaD

 

Posts: 25
Joined: 6/26/2002
Status: offline

 
SMTP setup - 11/19/2004 13:47:16   
I am using FrontPage 2002 on a Windows 2003 Server. FrontPage Server Extensions and SharePoint Services are installed. I followed directions on how to set up SMTP for email transport so that I can have forms submit to my email, but it won't work. I even tried uninstalling and reinstalling the server extensions and still it won't work. Am I missing a step somewhere? Any help is greatly appreciated.
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: SMTP setup - 11/19/2004 14:19:16   
Donna

Can you post the exact steps taken to setup the SMTP service?

Thanks

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DonnaD

 

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Joined: 6/26/2002
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RE: SMTP setup - 11/19/2004 14:44:57   
I went into SharePoint Administrator
Under Virtual Servers - clicked the Administration link
Change Configuration Settings
Entered my SMTP server info (our exchange server)
Clicked submit

(in reply to DonnaD)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: SMTP setup - 11/19/2004 14:59:57   
Exchange server? not recommended

You must use the same server as the web server for the SMTP details.

Exchnage servers technically don't use the SMTP service, they do utilize it, but not in the same way as a web server would.

Use the SMTP details of the web server rather than the exchange server

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DonnaD

 

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Joined: 6/26/2002
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RE: SMTP setup - 11/19/2004 15:16:26   
Since this is my first time setting up a web server, I have a few questions.

1. I should use the IP address of the web server, not the exchange server, right?

2. Are there any other settings I need to configure for SMTP?

Thanks, Donna

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: SMTP setup - 11/19/2004 16:06:24   
I'm afraid you're totally off course....

Never use an IP address for the SMTP server details, always use with mail.domain.com or smtp.domain.com dependant on server setup, and the domain inuse.

You will also need to set-up local DNS name resolution on the Web Server.

I'll post more info later for you:)

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DonnaD

 

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RE: SMTP setup - 11/19/2004 16:23:18   
You have been so helpful and I thank you for pointing me in the right direction and look forward to getting more info from you so that I can get this up and running.

Thanks again, donna

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Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
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RE: SMTP setup - 11/20/2004 10:16:57   
Here we go...

SMTP - Short Message Transfer Protocol - used for all Outgoing email, not incoming. FP forms use them as they work on a similar basis to ASP when sending emails.

For FPE2002 look here: http://www.frontpagewebmaster.com/m-198197/mpage-1/key-/tm.htm#198262

If you don't understand any of it, let me know, and I'll explsin it for you.

I still wouldn't use an IP address for the mail server, so try to use DNS names for it.

If you could post, or PM me a screenshot of the current settings, I can tell you how to later them, if the above link does not help any

Take Care

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DonnaD

 

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RE: SMTP setup - 11/22/2004 13:28:43   
I have the same screens as the example you sent me. I tried the DNS name and then the IP address - neither worked. I enabled SMTP on the server - am I supposed to see a SMTP Virtual Server when IIS Manager is open? If so, I don't see it. Everything seems to be enabled, but not working.

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
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RE: SMTP setup - 11/22/2004 15:29:53   
Not even the attached (WinXP IIS 5)


Thumbnail Image
:)

Attachment (1)

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DonnaD

 

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RE: SMTP setup - 11/23/2004 8:15:25   
Default SMTP Virtual Server doesn't show up there either. Would rebooting the server help. I've restarted IIS several times, but that didn't work.

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: SMTP setup - 11/23/2004 8:27:16   
It may solve it, it should appear along side the IIS admin through MMC

A re-install of IIS may be needed, also, check the Add/Remove Components area:

Start>>Control Panel>>Add/Remove Programs>>Add/Remove Windows Components>>Ensure everything under IIS is selected>>Next>>Insert disc is required


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DonnaD

 

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RE: SMTP setup - 11/23/2004 15:08:40   
Rebooting the server didn't help either. I will be re-installing IIS tomorrow and hopefully that works. Again, thank you for your help and I'll let you know how I make out.

(in reply to Giomanach)
DonnaD

 

Posts: 25
Joined: 6/26/2002
Status: offline

 
RE: SMTP setup - 12/2/2004 11:15:14   
After entering a line of code into the server - the Default SMTP Server showed up. I configured it with the server's IP address and everything looks OK, but my forms are still not working. Is there another step I'm missing when configuring SMTP. Any help is greatly appreciated.

(in reply to DonnaD)
Giomanach

 

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From: England
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RE: SMTP setup - 12/2/2004 15:19:25   
In MMC, on the IIS Snap-in, right click on the Virtual SMTP server, select properties, and then assign an IP address

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DonnaD

 

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RE: SMTP setup - 12/2/2004 15:55:20   
I did that. I used the IP address of the server, but I'm not having any luck with submitting forms yet. Should I use a different IP address?

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Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
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RE: SMTP setup - 12/3/2004 2:24:58   
This is really hard when you ain't infront of the PC..lol...any chacne of screen shots of every tab on the Default Web Properties and the SMTP propertes tabs?

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DonnaD

 

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RE: SMTP setup - 12/3/2004 10:22:37   
Here is an URL to view some of my screen shots. Let me know if you need anything else.

http://www.dciu.org/screenshots.htm

Thank you!

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Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
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RE: SMTP setup - 12/3/2004 10:26:22   
Authentication on last screenshot - anon only, not integrated

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DonnaD

 

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RE: SMTP setup - 12/3/2004 10:34:47   
Was that all I had to change? If so, I did and now I'm getting this message when I click Submit:

FrontPage Error.
User: please report details to this site's webmaster.

Webmaster: please see the server's application event log for more details.

Donna

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: SMTP setup - 12/3/2004 10:48:08   
hmmm...mines set to anon only, and works fine - try basic

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DonnaD

 

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Joined: 6/26/2002
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RE: SMTP setup - 12/3/2004 11:15:52   
Basic didn't work either. I must be missing something somewhere.

Donna

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: SMTP setup - 12/3/2004 14:36:40   
In the SMTP properties, who has permissions to the SMTP server?

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DonnaD

 

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RE: SMTP setup - 12/3/2004 14:49:13   
Is that under Access or Security?

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Giomanach

 

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From: England
Status: offline

 
RE: SMTP setup - 12/3/2004 14:52:27   
Security

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DonnaD

 

Posts: 25
Joined: 6/26/2002
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RE: SMTP setup - 12/3/2004 15:08:04   
Administrators, NT Authority Local & Network Service and myself have permission under that tab.

(in reply to Giomanach)
Giomanach

 

Posts: 6075
Joined: 11/19/2003
From: England
Status: offline

 
RE: SMTP setup - 12/6/2004 7:26:56   
OK, this I don't get....my SMTP server is setup to use localhost, with Admin access only, and set to use the local machine for all mail services, with DNS setup...hmmm...I may have to take you through the Set-up of IIS and SMTP right from the beginning.

Step 1 - Remove IIS totally, backing up web beforehand, and then run a clean install of IIS, with ALL components added to the install of IIS.

Let me know when done

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