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Giomanach -> RE: What do you advise your clients? (11/23/2004 3:38:26)
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Hi Nicole
I've never had the need to do this before, but here's how I would go about it:
1) Knock up a few new designs for the site, but create them as images, so the client can't steal off with the idea, and do it themselves..
2) With a polite, professional and diplomatic tone, contact the client, informing them that you wish to revamp the site, and give them the benefits, don't tell them it's gonna be a long haul, tell them you will be making it to a more aesthetically pleasing design, a more accessible design, and SEO the whole web, give them the benefits to them, not the downsides to you.
3) In the first contact (email/letter/phone call), do not inform them of any price range, this comes into play when they say "OK, we'll think about it, how much will you be charging?" Then, you can decide on a price for the revamp. I know you said you'd do it for free, but some companies will insist on paying.
4) Let them choose the design they want, I know this seems obvious, but I know a far few who didn't, and gave the client a design they wanted to throw away....
5) Where possible, use includes for ease of maintenance. If using FP, you can use FP Includes, but dependant on your server you may need to use ASP Includes, or PHP includes etc. This way, when you come to update the site, and you have done so properly, all you will need to to when editing header/nav is edit one file and it will change globally. Yes it's a lazy mans way, but god bless whoever invented includes!
6) Keep the same standards of professionalism throughout all of it.
I know some of that seems a bit obvious, but that's how I would go about it in a nutshell...
HTH
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