Submitting a Form... (Full Version)

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Aaron -> Submitting a Form... (12/4/2004 17:26:54)

I have a test form, that I got from http://www34.brinkster.com/motorhead28/. I haven't modified all of the information on it yet to what I would like yet, because I am trying to figure out how to get the form to submit to my email address (Aaron@SkillsawDesigns.com). Could someone look at the Form and tell me what I am doing wrong? I have asked before and have been told to right click the submit button, and hit Form Properties, type in the Email Addy, and hit OK, then click No. But, after I hit OK, nothing pops up for me to click Yes or No. Any help is appreciated! Here is the link...
http://www.skillsawdesigns.com/test4.htm

Aaron,



Larry M. -> RE: Submitting a Form... (12/4/2004 18:00:03)

Aaron,

It doesn't appear that you built the form correctly - it shows hard data (which should be blank) in the fiields normally reserved for visitor input. Specifically:

First_Name Dave
text Last_Name Riggs
text Address 123 Main Street
text City Bellevue
text State_Province WA
text Zip_Postal_Code 98006
text Phone (877)447-3938
text Fax (425)201-6130
text E_Mail support@authorize.net
text Drivers_First_Name Dave
text Drivers_Last_Name Riggs
text Scale 123 Main Street
text Type Bellevue
text Special

By contrast, one of my reply forms shows:

text Contact_FullName
text Contact_CompanyName
text Contact_StreetAddress
text Contact_CityName
select-one State
text Zip_Code
text Contact_Phone
text eMail_Address
text Web_Site
textarea Contact_Comments
submit B1 Send to CWD

Past this point, not sure what the remedy is other that rebuilding the form. Hopefully, Michael of AMysticWeb, who is the reisdent forms expert will join in here with a possible solution.



AMysticWeb -> RE: Submitting a Form... (12/4/2004 18:07:03)

Hi Larry,

I don't know about expert, but thanks. I have definitely made every mistake you can with FP form and seen more error messages than anybody, I think.

Hi Aaron,

You have a beginning and ending <Form> tag which surrounds your table and your form fields.

At the end ot the table HTML, you have another form in your HTML with no fields.

Eliminate this second set of form tags: All of the red here.

<form name=" Info Form" onsubmit method="POST" action="--WEBBOT-SELF--" >
<!--webbot bot="SaveResults" s-email-address="Aaron@SkillsawDesigns.com" s-email-format="TEXT/PRE" --><!--webbot bot=" SaveResults" startspan
U-File="C:\WINDOWS\Desktop\SkillsawDesigns\fatboy\ http:\\www.hswebathletes.com\hswainfo.htm"
S-Format=" HTML/UL" S-Label-Fields=" TRUE"
B-Reverse-Chronology=" FALSE" S-Email-Format=" TEXT/PRE"
S-Email-Address=" br@icorner1.com" B-Email-Label-Fields=" TRUE"
B-Email-ReplyTo-From-Field=" TRUE" S-Email-ReplyTo=" EMAIL"
B-Email-Subject-From-Field=" FALSE"
S-Email-Subject=" HSWA Info Form" S-Date-Format=" %A %B %d, %Y"
S-Time-Format=" %I:%M:%S %p" S-Builtin-Fields=" Date Time"
U-Confirmation-Url=" http:/www.hswebathletes.com/confirm.htm" --><INPUT
type=hidden value=2 name=VTI-GROUP><!--webbot bot=" SaveResults" endspan i-checksum="50131" -->
<td width=" 100%" bgColor=" #ffffcc" colSpan=" 5" >
</form>

Republish and check the form again.

To change form properties, right click anywhere inside the form and select form properties. Click Here for more on form properties.



Larry M. -> RE: Submitting a Form... (12/4/2004 18:09:21)

Aaron,

Another factor is that it appears FrontPage Extensions are not loaded on your Server. Reply forms are a FrontPage Component and require extensions to work. The fact that your server does not disclose its identity could mean this information is problematical. Better check in any case.

Your server responds as follows:

WWW Site: http://www.skillsawdesigns.com/
Port: 80
Server Software: This Web Server Does Not Disclose Identity
FrontPage Extensions: NO



Aaron -> RE: Submitting a Form... (12/4/2004 19:03:03)

Thanks for the replies. I'm not very familiar with FrontPage Extensions, could you explain the extensions and how I can fix this problem? I also deleted what AMysticWeb said to. Here is the new link...
http://www.skillsawdesigns.com/test5.htm

Thanks,
Aaron



Aaron -> RE: Submitting a Form... (12/4/2004 19:05:34)

Also, now when I hit Submit, it opens up my email, with all the info filled out, all I have to do is hit send. Could I get someone to check that out and see if they get that also?



Kitka -> RE: Submitting a Form... (12/4/2004 20:10:54)

quote:

Could I get someone to check that out and see if they get that also?


Yes I do ... BUT ... if I was genuinely submitting an order, I would NOT send the email. Why? Because email is inherently insecure and almost anyone could get access to my credit card or banking details.

Usually order forms with CC or bank details are submitted through a secure connection (https) with an appropriate current server security certificate issued by Thawte etc.



Aaron -> RE: Submitting a Form... (12/4/2004 20:24:31)

Thanks for the reply. I see what you are saying. I don't understand why the email opens up, instead of it just sending it straight out when you hit Submit. The submit button is going to my email addy (aaron@skillsawdesigns.com), but I'm not sure why it doesn't go straight out. Does anyone have any idea why this is happening? I'm also trying to find out some info about Frontpage Extensions to see if that is the problem.



Larry M. -> RE: Submitting a Form... (12/4/2004 20:28:11)

quote:

I'm not very familiar with FrontPage Extensions, could you explain the extensions and how I can fix this problem?


Aaron

It not a problem, as such, just something you need to attend to if you are going to run any FrontPage Component.

You probably can load extensions via your host's Control Panel. If not, an email to Technical Support should do it. I fully expected your Form page to show an "FrontPage Saved Components" error, but it did not. This tells me that Extensions could be in place after all and "Web Server Does Not Disclose Identity" server comment has this information masked. Best to check in any case.

Plenty of good information on FrontPage Extensions in OutFront Forum Archives - just use the "Search" link above.



AMysticWeb -> RE: Submitting a Form... (12/4/2004 21:00:00)

Hi Aaron,

First off, Kitka is right about your form not being secure(considering the info contained in it)

As to the form itself, instead of using the customary email and file, you are basically set to send to script or other form handler.

So whereas the most common action for a FrontPage form is
"--WEBBOT-SELF--" yours is set to send an email. This is not the same as setting the form properties to send the form results via email.

Although some email programs may open with the info contained in it, some will not. I use AOL and it never works that way.

If what you want is to have the form work in a normal fashion, check Send to: and set your email there.

As to the extensions, either your host has them installed or not. Sometimes it is necessary to enter your site Control Panel to turn the extensions on or reset them.

I have a suspicion that the extensions are working on your site.



Aaron -> RE: Submitting a Form... (12/4/2004 21:28:38)

quote:

ORIGINAL: AMysticWeb

If what you want is to have the form work in a normal fashion, check Send to: and set your email there.



Ok, I just checked the Send To option, and typed in my email addy, saved it, and uploaded it. I tested it, but now when I hit Submit, nothing happens. Could you check it out and see what is wrong with it now? Thanks for your replies.



AMysticWeb -> RE: Submitting a Form... (12/5/2004 9:34:53)

Hi Aaron,

Have you checked with your host to verify the extensions have been installed. If so, I would still recommend resetting or reinstalling.

Also, it is a possiblity your host doesn't have the SMTP configured for form mail.



Aaron -> RE: Submitting a Form... (12/9/2004 20:03:12)

I hate to keep aggrivating, you guys have been so helpful. But I am still having a problem. I uploaded the page to a different host. Now, when I click Submit, I get this:

404 page not found
- The server cannot find the requested URL

To return to our main page click here.
To visit iPage please click here.
----------------------------------------------

I uploaded the site to an IPage.com host, where before it was DirectNIC.com. I haven't gotten anything back from IPage, but I figured they had SMTP configured because I got the error now. Any help is appreciated... Here is the new link... http://www.fatboysracingstore.com/test7.htm

Thanks,



AMysticWeb -> RE: Submitting a Form... (12/10/2004 0:44:19)

Hi Aaron,

I have had problems in the past myself when selecting only email or only file for my form.

Try 3 things.

1. Make sure the extensions are turned on for this page. If you are using 2000 r 2002, this would be Tools >> Page Options >> Compatibility Check enabled with MS FrontPage Server Extensions if it isn't already checked.

2. Look in your _private folder for a .txt or .csv file. If one is there, use it as your file results and set the results to Formatted text. If there isn't one, open a blank Notepad. Do a Save As , name it form_results and direct it to the _private folder of this web. This will then show as form_results.txt

3. Change you confirmation page to the relative URL, thankyou.htm



Aaron -> RE: Submitting a Form... (12/10/2004 18:19:42)

Thanks again for the reply. I checked in the Compatability Tab and the Enable Frontpage Extensions was checked already. Also, there was no _private folder on the ftp for this domain, so I created one, and created the file like you said (form_results.txt). I also changed the confirmation page. But when I hit Submit, I am getting the same error. Do you have any more suggestions that I could try? I appreciate all the help so far. You have been great, Micheal.

Thanks,
Aaron



AMysticWeb -> RE: Submitting a Form... (12/10/2004 19:24:50)

Hi Aaron,

Are you using FTP to transfer your form page to your site? If so, you need to switch to FrontPage publish to http location. Make sure the destination doesn't default to FTP when publishing.

You might have corrupted the extensions just enough not to send to the webbot for interpreting form properties.

Honestly, it sounds like either this wasn't a web built with FrontPage, or someone may have deleted more than just the _private folder.

When you start a web in FrontPage, it should create a minimum of the following in folder list.

C:/My Documents/My Webs/NameofWeb
_private
Images
index.htm

So, to try out the file + email, right click on the top folder. It should be something to the effect of C:/My Documents/My Webs/FolderTest
Select New Folder and name it _private. Make sure you include the underscore to denote that it is a private folder.

Now create the text file and place it in the folder.

Then you can set it up in form properties.



Aaron -> RE: Submitting a Form... (12/10/2004 20:29:21)

Thanks again. I saved the form_results.txt file in the _private folder, located in the My Webs folder, in My Documents. I am using WS_FTP LE to upload my files. While in FrontPage, when I hit File, the Publish Web option is greyed out. Is that what you are talking about? If so, is there a setting I need to change, or another way to get to that option? Thanks again for all your help.



AMysticWeb -> RE: Submitting a Form... (12/10/2004 20:39:10)

Hey Aaron,

1 demerit for using FTP. The FrontPage form relies on publishing with FrontPage to http location. Using FTP corrupts the extensions and will likely render the form useless.

If Publish Web is greyed out, then it sounds like you are attempting to publish a single page, not a web. The publish feature will only let you publish a web or changes to it.

Before starting on a new website, always start with File >> New >> Web, This will create a web (generally in MyDocuments\MyWebs).

Then to create a new page, File >> New >> Page.

If you havent created a web to contain this page, do the file new web thing. Then open the page in question, do a Save As and direct it to the newly created web. It will show up there with the same page name.

In addition, since you mentioned using FTP, you may need to go to your site control panel to reset or reinstall the extensions.



Aaron -> RE: Submitting a Form... (12/11/2004 9:48:18)

Thank You Again. I tried what you said, and now I get an error about not having FrontPage Extensions Installed, or may need to Reinstall them. I have emailed the host (IPage). I'll let you know what happens after they respond. Or is this something that I need to do, instead of the Host? Thanks so much for all your help.



AMysticWeb -> RE: Submitting a Form... (12/12/2004 8:46:55)

Hey Aaron,

Sometimes your site control panel will have an option for this.
Could be Reset/Enable/Disable Reinstall etc.

If not, then your host would have to do this for you.



ewingr -> RE: Submitting a Form... (12/15/2004 23:39:51)

Jumping in here, as I am having same problem, I think...

When I first wrote my page, it worked fine. One thing: I had created a directory below my web root titled Guests and kept my form data files there. It has stopped working, quite some time ago. Now trying to fix.

I do have extensions installed; just installed this on an XP Pro system (Had been on Windows 2000).

When I select submit, it gives an error "Front Page Error, please report to sites Web Admin" and "Webmaster: see the servers application event log" . But nothing is in the event log.

I was thinking it had to do with some rights being turned off. I have tried setting rights to that directory, and nothing helped. I had gotten some different errors, about no privileges at one point. Do I need to have write priviledges on the direcory? (Hmmm, I did try adding that and it didn't help.)

I have since pointed to a file in _private, and am getting the error message listed above.

I've searched for a while on this site to see if there is a basic 'tutorial' to create a form (I'm doing a guest form), but haven't run across one.

I have it sending to a HTM file, and a second CSV file.

Oh, I am working in Frontpage 2000.

Sorry for rambling. I've been trying a lot of things tonight, and have read several posts here, so, my head is swimming.




AMysticWeb -> RE: Submitting a Form... (12/16/2004 0:06:42)

Hi ewingr,

First off, I think it is better to start you own thread instead of piggy backing.

Secondly, a URL for the form page would help.

Third, the "FrontPage Error" message can appear as a result of corrupt extensions or form properties errors.



ewingr -> RE: Submitting a Form... (12/16/2004 7:48:59)

Hello, thanks for your reply

I thought about mhy own topic, but the several other forums I frequent often frown on that if the message is on topic. Thanks for letting me know the preferences of this forum.

The url (which is the same as my Web link in my profile) is http:\\roger.ewing.net...and the form is the one for teh Sign Guest Book icon.

I doubt it is currupt extensions (assuming you mean extensions based on the installation of Front Page Extesions on the server) based on teh fact I had this problem on my previous 2000 server, and having just freshly installed all WEB support on this server and moving my web here, I have the same problem.

So, If I have corrput form properties, maybe I should just completely make a new form and see how that goes?



AMysticWeb -> RE: Submitting a Form... (12/16/2004 10:47:08)

Ok,

Are we talking about this page?

If so, you changed the default file settings for the Guestbook. Scary!

The initial setting is for the file results go to guestlog.htm and the file results are set to HTML definition list.

If you change these back, it should work if the extensions are operating properly.



ewingr -> RE: Submitting a Form... (12/18/2004 15:49:29)

Hi.

Thanks. I'll try recreating it, and using the default.

It did work for a while like this. Fact is, a person may create many different forms that don't have default settings, and you should be ablel to create them, and point to files, and have it save. I really don't remember if this form was created from the template, of if I created it from scratch. But at this point, I think a fresh start, with 'default' settings is the best route to go.

I'll report back how it goes.




Larry M. -> RE: Submitting a Form... (12/18/2004 18:53:30)

quote:

I doubt it is corrupt extensions


ewingr,

Oh?

"WWW Site: http://www.rogerewing.cjb.net/
Port: 80
Server Software: This Web Server Does Not Disclose Identity
FrontPage Extensions: NO"



Giomanach -> RE: Submitting a Form... (12/18/2004 20:36:33)

Sorry Larry...

I'm gonna have to quote myself:

quote:

FrontPage Extensions: NO
The result these reports are mainly used for. You will get two results, but with three answers. the results can be Yes or No. The three ansers are:

Yes - FPSE are installed, and are functioning
No - The Are not installed, they will need installing if you want to use FP
No - The Server Does Not Disclose Identity, and there is no way of telling from an external source if they are....what a bummer...

Source: http://www.frontpagewebmaster.com/m-242682/tm.htm

ewingr - Reinstall FPSE on the server...

//Wanders off Scratching head....I thought CJB.NET only did free redirections...hmm..muct have gotten hosting up in there as well...[img]http://tcwozere.co.uk/smileys/scratchhead.gif[/img]



Larry M. -> RE: Submitting a Form... (12/19/2004 7:26:36)

quote:

No - The Server Does Not Disclose Identity, and there is no way of telling from an external source if they are....what a bummer...


Dan,

Yes, I remember this. Not trying a head fake here - we both, apparently, continue to think extensions are the culprit. Also, interesting comment re: CJB.NET. Could it be the choice of this hosting company by ewingr is the root cause of his problems?




Giomanach -> RE: Submitting a Form... (12/19/2004 7:37:48)

Larry

You make a good point...I just checked CJB...(I used to use them when one was a script kiddie...)...and they still only offer Free URL Redirection, and as far as can be told, Tera-Byte hosting is a third party company...

They may have altered their ways of URL Redirection, as you view source, and there is no longer any frames in use...

Running a FPSE check from an external source on a Redirection URL would return as no server....(hence the no ID disclosed)...

ewingr....who's ya host? and don't tell me CJB.NET....[>:][8|]



Aaron -> RE: Submitting a Form... (12/21/2004 17:05:15)

Sorry for being away from this thread so long. While in contact with IPage (the host), I found out that the package that my client had bought, was meant to be used with IPage's PageBuilder, and didn't allow extentions. IPage told us what package we needed to upgrade to, and my client did that. Now, when I click Publish Web, everything seems to work, and it seems to publish everything fine. But now when I go to the form, and hit Submit, I get this:

"404 not found, The requested resource could not be found."

Here is the link : http://www.fatboysracingstore.com/test7.htm . Any, and All Help is Appreciated!

Thanks,
Aaron



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