Link problem from Outlook

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Link problem from Outlook

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All Forums >> Community >> Computer Software and Hardware issues >> Link problem from Outlook

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bobby Posts: 11394 Joined: 8/15/1969 From: Seattle WA USA Status: offline	Link problem from Outlook - 12/16/2004 13:21:30 Does anyone know why I would get an error that says "This action has been cancelled because of security settings on this computer, please contact your system administrator" ... every time I try to click a link from an emai in Outlook? I don't use it, but my wife does... (Outlook, not OE) She can't click any links... URL in an email, even the help button and online support from MS can't be reached from clicking the link in Outlook... Very strange. I can use Thunderbird, Mozilla Mail with no problem... clicking links acts the way it should... but in Outlook it's not working. She's an ebay fiend, so this is really frustrating her. She's blaming me, though I haven't done anything different in the last week... other than download an update to Zone Alarm, and grab a Windows update and some NAV updates... perplexing... _____________________________ If con is the opposite of pro, is Congress the opposite of progress?


dpf Posts: 7121 Joined: 11/12/2003 From: India-napolis Status: offline	RE: Link problem from Outlook - 12/16/2004 13:23:07 quote: She's blaming me, though I haven't done anything different in the last week... written like a true husbandman!!!! _____________________________ Dan (in reply to bobby)


bobby Posts: 11394 Joined: 8/15/1969 From: Seattle WA USA Status: offline	RE: Link problem from Outlook - 12/16/2004 13:24:09 I do what I can... If it were up to me she'd be on some variation of Debian Linux and I wouldn't have these issues... _____________________________ If con is the opposite of pro, is Congress the opposite of progress? (in reply to dpf)


jaybee Posts: 14134 Joined: 10/7/2003 From: Berkshire, UK Status: offline	RE: Link problem from Outlook - 12/17/2004 6:09:09 quote: update to Zone Alarm, and grab a Windows update and some NAV updates Check the mail security settings. One of them has been increased by your updates. Can't tell you which one, I had to hunt around till I found the culprit. _____________________________ If it ain't broke..... fix it until it is. GAWDS Now where did I put that Doctype? (in reply to bobby)


bobby Posts: 11394 Joined: 8/15/1969 From: Seattle WA USA Status: offline	RE: Link problem from Outlook - 12/17/2004 10:09:34 I checked that, nothing looks out of the ordinary... And it's not affecting Mozilla mail or Thunderbird... I found a lot of registry hacks for Outlook Express (for similar problem) but can't find anythin for Outlook. There was one post I found that said to make sure IE was set as default browser... tried that and it didn't help either... _____________________________ If con is the opposite of pro, is Congress the opposite of progress? (in reply to jaybee)


Shirley Posts: 3126 Joined: 1/8/1999 From: Omaha, Ne USA Status: offline	RE: Link problem from Outlook - 12/17/2004 20:19:19 I have a similar problem. The only way I can open any links from outlook is to open them in FireFox. Once I made FF my default browser I was able to open links again. No idea what caused the problem. One day I could open links in IE the next day I could not. I have Outlook 2000. _____________________________ Everything But Cake (in reply to bobby)

jaybee

Posts: 14134
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

RE: Link problem from Outlook - 12/18/2004 5:13:11

I found these.

Norton Problem

another Norton one............................

quote:

To create a rule with 2003 Norton products, please follow these steps:

1. Open your Norton software.
2. Click 'Options,' and select 'Web Content.'
3. Select 'Add Site,' and enter gmail.google.com.
4. Click the 'User Settings' tab, and uncheck 'Use Ad Blocking settings.'
5. Select 'Permit.'

To create a rule with 2004 Norton product, please follow these steps:

1. Open your Norton software.
2. Highlight 'Ad Blocking,' and select 'Configure.'
3. Click 'Advanced,' then 'Web Contents,' and select 'Add Site.'
4. Enter gmail.google.com.
5. Click the 'User Settings' tab, and uncheck 'Use Ad Blocking settings.'
6. Select 'Permit.'

Close Norton and any open browser windows. Next, clear your browser's cache. To clear your cache in Internet Explorer, please follow these steps:

1. Click the 'Tools' menu at the top of your browser, and select 'Internet Options.'
2. Click the 'General' tab at the top of the dialog box.
3. Click 'Delete Files' under 'Temporary Internet files.'
4. Select 'Delete all offline content' by checking the box.
5. Click 'OK.'

or.......................

quote:

allow pop-ups for your mail provider

or........................

quote:

The Cure Nov 24

On the Tools menu, click Internet Options.
Click the Programs tab.
Click the Reset Web Settings button.

or...........................

quote:

So I re-installed Ie6 and the update and now everything works ok.

Hope one of these helps.

_____________________________

If it ain't broke..... fix it until it is.

GAWDS
Now where did I put that Doctype?

(in reply to Shirley)


Giomanach Posts: 6090 Joined: 11/19/2003 From: England Status: offline	RE: Link problem from Outlook - 12/18/2004 14:09:18 B Sorry it took me a while to get here...been out of Action net wise for a bit.... One bit of info needed - Version of M$ Outlook? or is it part of Office? _____________________________ (in reply to jaybee)


bobby Posts: 11394 Joined: 8/15/1969 From: Seattle WA USA Status: offline	RE: Link problem from Outlook - 12/20/2004 0:59:59 It's 2003, and it was installed as part of Office _____________________________ If con is the opposite of pro, is Congress the opposite of progress? (in reply to Giomanach)


bobby Posts: 11394 Joined: 8/15/1969 From: Seattle WA USA Status: offline	RE: Link problem from Outlook - 12/21/2004 10:02:36 The problem fixed itself. No explaination, no reason that I can see... just works now... _____________________________ If con is the opposite of pro, is Congress the opposite of progress? (in reply to bobby)


Giomanach Posts: 6090 Joined: 11/19/2003 From: England Status: offline	RE: Link problem from Outlook - 12/21/2004 10:13:34 Wifey must have spoken nicely to it _____________________________ (in reply to bobby)


bobby Posts: 11394 Joined: 8/15/1969 From: Seattle WA USA Status: offline	RE: Link problem from Outlook - 12/21/2004 10:56:32 I figured you hacked my firewall and tweaked the registry to fix it for me... no? _____________________________ If con is the opposite of pro, is Congress the opposite of progress? (in reply to Giomanach)


Giomanach Posts: 6090 Joined: 11/19/2003 From: England Status: offline	RE: Link problem from Outlook - 12/21/2004 10:58:59 Thought had crossed my mind..... Yeah Yeah...Ok..T'was me _____________________________ (in reply to bobby)


bobby Posts: 11394 Joined: 8/15/1969 From: Seattle WA USA Status: offline	RE: Link problem from Outlook - 12/21/2004 12:07:31 LOL I knew it! _____________________________ If con is the opposite of pro, is Congress the opposite of progress? (in reply to Giomanach)