Support ticket type software (Full Version)

All Forums >> [Web Development] >> Search Engine Optimization and Web Business



Message

Andy from Spain -> Support ticket type software (2/15/2005 6:38:51)

Hi

Anyone got any recommendations? Ambercat looks good, anyone used it?

Andy



cooper -> RE: Support ticket type software (2/15/2005 9:25:59)

http://www.liberum.org/

and the price is right! [;)]



Mike54 -> RE: Support ticket type software (2/15/2005 10:02:14)

Thanks for the link Cooper, I wasn't in the market but it does look pretty interesting. Downloaded, now all I have to do is find time to play with it.



BobbyDouglas -> RE: Support ticket type software (2/15/2005 10:22:45)

If anyone can install a php/mysql based one, www.cerberusweb.com is the best out there. If you don't need something that detailed (cerberus costs around $250) then I would go with something like www.perldesk.com.

Glad to see an ASP based helpdesk for free!



ou812 -> RE: Support ticket type software (2/15/2005 12:21:09)

One of the places I work with uses www.teamatic.com. It is already hosted and free to use, for the basic package(<6 users). I've used it for the past two years extensively and have had good luck with it. I like it because we don't need to host, install, or anything.



Thomas Brunt -> RE: Support ticket type software (2/16/2005 9:59:40)

We just started using OSTicket. http://www.osticket.com/

It seems to work very well.

t



SerenityNet -> RE: Support ticket type software (2/16/2005 10:52:35)

I've used UltraApp's Issue Manager briefly in the past.   It's simple, easy, and easily modified.   And it's free.

Andrew



jjedwards -> RE: Support ticket type software (2/16/2005 12:00:37)

I'll second that recommendation for Liberum Help Desk.
It's all ASP. You can use either SQL or Access.
0.97.3 is very stable and very well supported through their forums.
Take a crack at the 1.0 Beta if you're an ASP guru. (It's not very well supported)[:@]
We've been using the 0.97.3 for well over a year now with no major problems. And yes the price was a major factor in our decision too!



Page: [1]

Valid CSS!




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI
6.298828E-02