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DAK
Posts: 32
From: Sydney, Australia
Status: offline
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Submit Form nothing happens - 2/21/2005 23:12:45
I've been using FP and forms for year but this has me pulling my hair out. Please help.
I have recently upgraded the FPSE, to FPSE 2002, on my Windows 2000 server.
I can no longer send form details to an email address, or database for that matter. When 'Submit' is clicked, the page blinks for a second then just returns to the form page. Nothing gets posted/sent. Zip, zero happens.
Can anyone help please?
I should add that this only occurs on new FP webs that I have created or modified and published since the 2002 FPSE were installed. Old forms in other websites on the same server are still working. The server is configured for SMTP. It seems to be an Extensions issue. Thanks.
< Message edited by Deb Kerr -- 2/21/2005 23:28:08 >
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Giomanach
Posts: 6113
Joined: 11/19/2003
From: England
Status: offline
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RE: Submit Form nothing happens - 2/22/2005 9:47:48
Deb
Can we see a URL?
Dan
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DAK
Posts: 32
From: Sydney, Australia
Status: offline
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RE: Submit Form nothing happens - 2/22/2005 17:07:42
I'm afraid not - it's an Intranet.
I can post my code though (this code is just a very simple test form):-
<html>
<head>
<meta http-equiv="Content-Language" content="en-au">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
</head>
<body>
<form method="POST" action="--WEBBOT-SELF--" onSubmit="location.href='_derived/nortbots.htm';return false;" webbot-onSubmit>
<!--webbot bot="SaveResults" U-File="_private/form_results.csv" S-Format="TEXT/CSV" S-Label-Fields="TRUE" S-Email-Address="debborah_kerr@merck.com" S-Email-Format="TEXT/PRE" startspan --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults" i-checksum="43374" endspan -->
<p>Name: <input type="text" name="T1" size="20"></p>
<p> </p>
<p> </p>
<p><input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p>
</form>
</body>
</html>
I created this simple form - the development copy of which is on my hard drive, I then publish it to the Intranet server via http that is running FP2002 Server Extns.
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AMysticWeb
Posts: 855
Joined: 10/23/2002
Status: offline
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RE: Submit Form nothing happens - 2/22/2005 17:27:50
Hi Deb,
First let me say I am not a server person, so as to the server configuration, I am at a loss.
However, if you view the source of a working FrontPage form you will see the form is going to shtml but your form is going to derived nortbots (href='_derived/nortbots.htm') . This is an indication there is a problem with the extensions.
My instincts tell me the extensions didn't install properly.
Now there is a so called workaround for this, but I have never tried it out, so I can't attest to whether or not it works. Supposedly this won't work on a local server, but if worse comes to worse, you could try it.
http://msfrontpage.net/fp/pnortbots.htm
_____________________________
Hope I have been of some help,
Micheal
[URL=http://web.archive.org/web/20060101013129/http://www.frontpageforms.com/]FrontPageForms.com-Archive Version[/URL]
I am living Proof that Viral Procrastination exists!
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DAK
Posts: 32
From: Sydney, Australia
Status: offline
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RE: Submit Form nothing happens - 2/22/2005 18:32:28
Thanks Micheal,
I have followed the "nortbots.htm" instructions, but my code doesn't contain any reference to '_derived/nortbots.htm'. It also suggests I add validation to the form. I've done this, but it is ignored.
Any other suggestions? I'll only reinstall the extensions as a last resort, because they manage to wipe over all existing user/permissions based configurations for other Intranet websites on the server.
Any other ideas anyone??? Thanks.
< Message edited by Deb Kerr -- 2/22/2005 19:05:15 >
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AMysticWeb
Posts: 855
Joined: 10/23/2002
Status: offline
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RE: Submit Form nothing happens - 2/22/2005 22:58:31
Hi Deb,
It's in your code here in red ...
<html>
<head>
<meta http-equiv="Content-Language" content="en-au">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
</head>
<body>
<form method="POST" action="--WEBBOT-SELF--" onSubmit="location.href='_derived/nortbots.htm';return false;" webbot-onSubmit>
<!--webbot bot="SaveResults" U-File="_private/form_results.csv" S-Format="TEXT/CSV" S-Label-Fields="TRUE" S-Email-Address="debborah_kerr@merck.com" S-Email-Format="TEXT/PRE" startspan --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults" i-checksum="43374" endspan -->
<p>Name: <input type="text" name="T1" size="20"></p>
<p> </p>
<p> </p>
<p><input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p>
</form>
</body>
</html>
_____________________________
Hope I have been of some help,
Micheal
[URL=http://web.archive.org/web/20060101013129/http://www.frontpageforms.com/]FrontPageForms.com-Archive Version[/URL]
I am living Proof that Viral Procrastination exists!
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DAK
Posts: 32
From: Sydney, Australia
Status: offline
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RE: Submit Form nothing happens - 2/22/2005 23:28:05
Ok, found it. It was in my local copy, but not on the server. I deleted the offending code, but there is still no change. The article also suggests adding validation - did that, no joy.
I have just now reinstalled (or repaired) the Server Extensions - no change.
To check that the SE are installed and working I added a Hit Counter to the page - this is functioning normally.
I have also selected "allow script source access" or similar to my website - no joy........
I just can't figure this out.
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AMysticWeb
Posts: 855
Joined: 10/23/2002
Status: offline
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RE: Submit Form nothing happens - 2/23/2005 0:10:47
Hi Deb,
Like I said, I am not a server person. Did you reconfigure SMTP after reinstalling the extensions. Not sure if this would be of help.
Like you point out, the Hit Counter is working so this means the extensions seem to be operating.
Do you get an error on submit?
If so, what?
_____________________________
Hope I have been of some help,
Micheal
[URL=http://web.archive.org/web/20060101013129/http://www.frontpageforms.com/]FrontPageForms.com-Archive Version[/URL]
I am living Proof that Viral Procrastination exists!
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DAK
Posts: 32
From: Sydney, Australia
Status: offline
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RE: Submit Form nothing happens - 2/23/2005 0:23:18
Unfortunatley I don't get any errors. Upon clicking Submit, the little processing bar in the status bar of the browser flashes up for a second then goes away and the page remains on the form - no confirmation page is displayed.
I'll ask my colleagues to double check the SMTP installation, but from what I can tell it should be ok.
The only other thing I can think of are permissions to higher level folders - at the root/default web site level. I'll see what I can dig up.
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