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Jordan
Posts: 117
Joined: 1/8/2002
From: Maine
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Form not submitting properly. - 3/8/2005 9:06:07
I have developed a Web site for a friend using FP 2003. I created a pretty straight forward contact form (with no required fields) that writes the results to a text file and then sends them to one e-mail address. When I tested the form on my server, it works beautifully. When I published (published from FP) the site to my friend's host provider the form does not work properly. When the submit button is pressed, the form contact_new.htm just returns to contact_new.htm again.
As I started looking at both the succesful and unsuccesful live pages by viewing the source code from the html page I see a difference in the action:
The successful form on my server reads:
<form method="POST" action="../_vti_bin/shtml.dll/BettSolutions/contact.htm" onSubmit="" webbot-action="--WEBBOT-SELF--">
The form that is not working succesfully reads:
<form method="POST" action="contact_new.htm" webbot-action="--WEBBOT-SELF--" onSubmit="">
I have republished the entire site. I have tried building this form on the site live. None of these attempts have worked. No matter what I do, the action always ends up tossing the viewer back to the same page. I'm thoroughly baffled. I have called the host provider and they tell me that it's nothing to do with the server. Yet, the form works dandy on my server. I'm pulling my hair out over this. I've been building FP forms for years and have never run into this. Any advice on this would be greatly appreciated!
Thanks!
Jordan
< Message edited by Jordan -- 3/8/2005 10:32:08 >
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Mike54
Posts: 4796
Joined: 3/26/2001
From: Way Up Over
Status: offline
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RE: Form not submitting properly. - 3/8/2005 9:57:39
The form is trying to send the form results to a drive to which it isn't attached...
C:\Documents and Settings\Susan Jordan Bennett\My Documents\My Web Sites\_private\form_results.csv
Point it to the _private folder within the web site itself and see what happens.
_____________________________
Who was the first guy that looked at a cow and said, "I think that I'll drink whatever comes out of those things when I squeeze them"?
New photogalleries, stop by sometime.
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Jordan
Posts: 117
Joined: 1/8/2002
From: Maine
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RE: Form not submitting properly. - 3/8/2005 10:31:04
Mike54,
You know, I already caught that. I'm sorry, I gave you the wrong URL in the first message. I've been playing with this so much I lost track of my most recent version which is:
contact_new.htm
<form method="POST" action="contact_new.htm" onSubmit="" webbot-action="--WEBBOT-SELF--">
U-File="_private/form_results.csv
Any other thoughts?
Jordan
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Jordan
Posts: 117
Joined: 1/8/2002
From: Maine
Status: offline
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RE: Form not submitting properly. - 3/8/2005 12:00:00
Mike54,
I'm using FP2003. The same form seems to publish fine to my server. I'm just stumped and am almost at the point of trying to find a script that will send the form results to my client.
Jordan
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BobbyDouglas
Posts: 5479
Joined: 5/15/2003
From: Arizona
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RE: Form not submitting properly. - 3/8/2005 15:22:54
I went ahead and removed the e-mail addresses so spammers don't pick 'em up.
Jordan, do this for me.
Open FP, File > New Page > Blank Page
Once you have a new page open, insert a new form and then apply the e-mail address to the send results.
Save this, then publish this file only.
Link us to the page, and tell us if it works or not.
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The Arizona Web Hosting Challenge
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BobbyDouglas
Posts: 5479
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From: Arizona
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RE: Form not submitting properly. - 3/9/2005 16:33:22
When you published this, how did you do it?
File > Publish ?
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Jordan
Posts: 117
Joined: 1/8/2002
From: Maine
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RE: Form not submitting properly. - 3/9/2005 16:55:14
Yes, File> Publish> Publish Web site.
Jordan
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BobbyDouglas
Posts: 5479
Joined: 5/15/2003
From: Arizona
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RE: Form not submitting properly. - 3/9/2005 17:36:39
Your web server is reporting that the FrontPage server extensions are NOT installed.
Log into your control panel, see if you can verify that the FrontPage server extensions are installed.
If you cannot do that, or notice they are NOT installed. Contact your host to install them.
If they are installed, they might need to be re-installed (because they currently do not work). Basically you will need to contact your host. I'll be more than happy to upload a test form on your server to make sure that it IS the problem, and the problem is not YOU.
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Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge
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Mike54
Posts: 4796
Joined: 3/26/2001
From: Way Up Over
Status: offline
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RE: Form not submitting properly. - 3/9/2005 18:54:05
quote:
Your web server is reporting that the FrontPage server extensions are NOT installed.
That's what I was thinking too Bobby but wouldn't the "[Frontpage Save Results Components]" show up on the page? Maybe an incompatibility between FP 2003 and whatever extensions they have installed?
FTR I have a couple of sites where a check indicates that the FPSE's aren't installed but I know they are and everything works fine.
_____________________________
Who was the first guy that looked at a cow and said, "I think that I'll drink whatever comes out of those things when I squeeze them"?
New photogalleries, stop by sometime.
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BobbyDouglas
Posts: 5479
Joined: 5/15/2003
From: Arizona
Status: offline
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RE: Form not submitting properly. - 3/9/2005 19:52:03
Most likely when you do a FP publish, that will appear. For some reason the extensions are not working, because it should do something with the page once it is uploaded.
Seems like the FPSE are installed and not working.
Sometimes it is best to just tell you host, "Prove to me it works." Basically tell them to upload a form and test the FPSE.
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Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge
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Jordan
Posts: 117
Joined: 1/8/2002
From: Maine
Status: offline
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RE: Form not submitting properly. - 3/9/2005 19:56:34
Thank you both for your feedback and thought on this. I've got them turned on (so the admin panel says) but I've e-mailed the company to ask them to verify this for me. I'm in Maine and they're in the UK so the time's a bit off. I'll let you know how I fare.
Jordan
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