Information Management in Australia (Full Version)

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Nicole -> Information Management in Australia (7/31/2005 20:22:04)

Jaybee's list of International Government regulations in the FAQ above is a fabulous resource for all web designers using this forum.

In the list I noticed that the link to the Australian Government's NOIE website has been changed for almost a year now, it was renamed to AGIMO (Australian Government Information Management Office in October last year, and following that redirected link i've just noticed that it's soon to be merged with another Government Department.

I'll try and not get political with this post but this Australian Government is known for it's poor attitude towards Human Rights, and this merger of Accessibility issues in web design, though not a major development for the vast majority of people seems to be just another little indication of the lack of seriousness given to this subject and Human Rights in general.

I contacted the old NOIE well over a year ago now to ask that they send me the Governments Guidelines for Website Accessibility which they freely advertised on their website, a month later it hadn't arrived so I called them and was told that it would be sent that day. I still haven't received it. How much harder do you think it'll be to get my hands on it now that this Department has been merged twice? What are the chances the person i speak with when i call will have any idea what i'm talking about?

On a slightly different matter, I've struck the same lack of response when making enquiries to the Government Departments responsible for Privacy regarding what regulations and requirements are necessary when putting a Privacy Policy on a website. i.e. How large or small does a business have to be for a Privacy Policy to be necessary, and what features like email contact and/or forms absolutely require a Privacy Policy on a site.

It seems to me that there's a serious lack of a Governing Body which REALLY deals with Information Management in this country, either nobody really knows the rules or they're just spread across too many Government Departments for it to be reasonable for a web designer to make all the necessary enquiries and get responses within reasonable timeframes.

It makes it even more difficult when Governments are readily accepting of the Internet for Business and e-commerce, banking etc, but on the same hand they're merging Departments and making it far more difficult for the people who design and develop websites to have access to the legal information they need to know.

Nicole




rubyaim -> RE: Information Management in Australia (7/31/2005 21:17:47)

quote:

On a slightly different matter, I've struck the same lack of response when making enquiries to the Government Departments responsible for Privacy regarding what regulations and requirements are necessary when putting a Privacy Policy on a website. i.e. How large or small does a business have to be for a Privacy Policy to be necessary, and what features like email contact and/or forms absolutely require a Privacy Policy on a site.


Hi Nicole, info appears to be spread around all over the place regarding privacy policies. I've had this site bookmarked for a while:
http://www.privacy.gov.au/internet/web/

States may also privacy guidelines on their sites... If you find any more info it would be great if you could share [:)]

Sally




Nicole -> RE: Information Management in Australia (7/31/2005 21:35:09)

Hi Sally,

This is the brick wall that i've faced time after time when trying to research this. The site you provided is great, and so are the other State Government websites when dealing with best practice for their own websites, but I've never found a single thing regarding private enterprise, from large corporations down to the home-based business, and what responsibility they have under the various privacy acts to provide a privacy policy when obtaining client or potential client information through emails or online forms.

I did come across a website the other day that writes Privacy Policies for websites but forgot to bookmark it. If I find it again i'll contact them and post any response here.

Nicole




rubyaim -> RE: Information Management in Australia (7/31/2005 21:46:37)

It is a problem... We have a legal department so I always get them to do the hard work regarding website policy and notices etc. FWIW, I've had to alter our privacy policy on the main intranet 5 times this year [8|] .

Most businesses have a Lawyer (either external or on the payroll) so if you are doing a business site, maybe you could make it the responsibility of the site owner to provide you with the privacy guidelines?

Sally




jaybee -> RE: Information Management in Australia (8/1/2005 4:14:38)

Rubyaim, in theory that is a good idea but you may end up waiting for ever. What I tend to do is have a basic one that I've cobbled together from all over the place and I pass this to them and ask them to run it past their lawyers. That tends to invoke a response.

Nicole, have you thought about talking to your local representative or tracking down one who is noted for their interest in this area?




womble -> RE: Information Management in Australia (8/1/2005 4:23:17)

I had a similar problem here in the UK, loads of examples of privacy policies on different websites, but I couldn't find any guidance on what should appear in a privacy policy. In the end I ended up using a template from a site that does templates for privacy policies and terms of use amngst other things - http://www.company-wizard.co.uk/doc/privacy.aspx




Nicole -> RE: Information Management in Australia (8/1/2005 4:32:13)

Good thinking....

Both my State and Federal local members are with the same party, the State party is in Government, the Federal is in opposition so it's probably more likely that they'll be more interested. But given that this local Federal member is also the Shadow Foreign Affairs Minister, it's unlikely he'll have the time to look into it very far.

Nicole




womble -> RE: Information Management in Australia (8/1/2005 4:52:16)

Just done a little more digging around and I've come across an organisation called the Organisation for Economic Co-operation and Development (OECD) which seems to be an international body of some sort (not looked at the site in any great detail). They do have a free online privacy policy generator though: OECD Online Privacy Policy Generator. I haven't had a look at it but it might be worth investigating.




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