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What if... it became endemic?

 
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All Forums >> Web Development >> Cascading Style Sheets and Accessibility >> What if... it became endemic?
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spitfire

 

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What if... it became endemic? - 8/19/2005 10:11:57   
I don't mean accessibility becoming endemic (although that would be great), I mean the litigation/compensation culture winging its way around the globe from its genesis somewhere to the west of the Greenwich Meridian.

Some time ago, I was approached by five clients who had received direct e-mails from the administrator (I use the term loosely) of a private forum - membership by invitation only. The e-mails went something like this:
"Your friend Joe Bloggs (actual friend's name and contact details given) has advised us that you would be interested in joining our campaign against discrimination of all kinds all around the world. As a person who could be discriminated against, we will support you in turning that discrimination to your advantage... etc."

This was not spam nor a scam in the generally accepted sense. Each "friend" actually confirmed the provision of a contact e-mail address: it had not been harvested. There was no financial advantage to the forum owners or to those who provided e-mail addies. It was not after the ethos of the "Free i-Pod" pyramid gangs, but it was trouble-making of a potentially extreme kind.

A quick visit to the forum (looking over an invitee's shoulder) showed numerous sub forums for people who are:
blind; visually-impaired; mobility-impaired; learning-impaired; assistance-dog owners; wheelchair users; huge lists for ethnic origin, religion, gender, age, sexual preference and a solitary Miscellaneous one which was the most active. The discussions centred around how to put yourself in a position where you could be discriminated against and how to take financial advantage of that. Many topics were resolved with the participants advising what they had bought or done with their compensation payments.

On the Miscellaneous sub-forum they were discussing such issues as measuring the unevenness of paving in pedestrian areas to discern whether the depth was outside the legal requirements: then returning to the area when there were lots of people around and contriving to trip, fall over, break a little finger/toe or what have you. The assistance-dog owners were advised which sort of premises they were likely to be turned away from because of the dog; similarly for wheelchair users etc.

Individuals can only get away with this sort of thing a limited number of times before they end up on a list of "serial litigants" and the "law" ignores further protestations from them. However, as the forum shows, there are always fresh apprentice litigants being groomed to take their place.

The forum has now been reported to its ISP (not interested). It is not UK-based, but, a Department of the Government of Her Britannic Majesty is looking into it and considering reporting its existance to the country of origin/police authorities. The Department has advised the forum has switched ISP and gone through a name-change, although not country, but have no doubt the forum members were advised of this well in advance.

Meanwhile, what are implications for websites?

My clients had each been given the address of a different website, told what to look for, how to complain and how to go about suing the site-owners under the UK Disability Discrimination Act. My clients did nothing about it but I approached the web masters of each website. They were all ignorant of the law but have now taken accessibility on board and we are working together on improving the sites from that aspect. The site-owners were brought on board at the start. They are grateful that they were advised in this way, rather than by way of a solicitor's letter and all accept that ignorance of the law was no defence. Now they are plaguing me for re-assurances that the accessibility techniques they are now employing and/or planning will be considered "reasonable" in legal terms.

I accept these sites were all UK-based where there has been a law for several years that is beginning to bite quite hard. Some countries may only have enough legal teeth to provide advisory standards at this time - but what if site-owners in those countries start getting complaints? OK the law in those countries will not penalise them intrinsically or financially, but the aggravation factor (particularly for the webmaster) will cost a bit in terms of "professional" reputation, referral and repeat-business - I'll bet.



caz

 

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RE: What if... it became endemic? - 8/19/2005 10:35:19   
Interesting post Spitfire, thanks.

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jaybee

 

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RE: What if... it became endemic? - 8/19/2005 11:14:42   
Unfortunately the litigation culture is everywhere these days, not just in accessibility. You must have seen the programme on the BBC where they put hidden cameras on a street in the US and drove an empty bus to an intersection where it "almost had an accident" and slammed to a halt. Within seconds, there were people milling around saying they had been on the bus and now had whiplash.

There will alwys be those who are out to make a fast buck from any situation. All we can do is keep an eye out for them and try our utmost to stop them dead in their tracks.

As you know I will stand up for the rights of the disabled and accessible web sites but I will not stand for those who try to con people, who in all innocence, don't have accessible sites.

Although UK law can be used I just hope the powers that be continue to use the sensible approach of issuing a request first. If it got taken straight to court then I think I would be outside the doors with a placard.

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dpf

 

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RE: What if... it became endemic? - 8/19/2005 11:19:36   
quote:

a list of "serial litigants" and the "law" ignores further protestations from them
no such thing under US law.

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spitfire

 

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RE: What if... it became endemic? - 8/19/2005 11:54:11   

quote:

ORIGINAL: dpf

quote:

a list of "serial litigants" and the "law" ignores further protestations from them
no such thing under US law.

http://www.overlawyered.com/archives/002289.html
http://patterico.com/2005/04/22/2907/police-finger-serial-litigant/
http://www.pointoflaw.com/archives/001207.php
http://www.mid-statemutual.com/MSM_News.htm

If you want more:
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2005-33,GGLG:en&q=serial+litigant


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Mike54

 

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RE: What if... it became endemic? - 8/19/2005 12:02:15   
I don't think Dan meant that we don't have seriel litigants, we have plenty of 'em, just that we don't have a law that let's us ignore them after "a limited number of times".:)

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dpf

 

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RE: What if... it became endemic? - 8/19/2005 12:26:50   
exactly.thanks Mike. however, whereas a prior record is inadmissable in a criminal matter, prior litigation can be brought up in a civil matter (emphasis on can - litigant lawyers will fight to keep it out) which could sway a jury. Many serial litigants have no intention of going to trial - they rely oninsurance companies making an offer to make the case "go away".
Sad to see people with disabilties twist the laws that were intended to help them.

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jaybee

 

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RE: What if... it became endemic? - 8/19/2005 13:05:36   
quote:

I don't think Dan meant that we don't have seriel litigants, we have plenty of 'em,


Yes and they've taught the UK how to do it as well. We were fine until we started getting all the US TV shows. You lot have got a lot to answer for.

You mangle our language, teach us bad habits and if that's not bad enough, send us Britney Spears! :)

and Paris flipping Hilton :)

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womble

 

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RE: What if... it became endemic? - 8/19/2005 14:22:33   
quote:

Sad to see people with disabilties twist the laws that were intended to help them.


Just a very quick post because I'm off to the pub now :) - but that's a very small number of people in my experience. I do voluntary work with a voluntary organisation for deaf people, and though some are very vocal in challenging for their rights, the majority of disabled people aren’t interested in fighting discrimination for financial gain. It’s a matter of equality, and the ability to lead a ‘normal’ life having the same rights as a non-disabled person.

Anyway, enough from me, there's a drink with my name on it waiting :)

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golfer

 

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RE: What if... it became endemic? - 8/19/2005 14:26:25   
quote:

Anyway, enough from me, there's a drink with my name on it waiting


Get going then. Mine's a pint a bitter:)

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dpf

 

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RE: What if... it became endemic? - 8/19/2005 14:28:50   
quote:

that's a very small number of people in my experience.
exactly

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womble

 

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RE: What if... it became endemic? - 8/20/2005 7:26:52   
quote:

Get going then. Mine's a pint a bitter


Buy your own you cheapskate! :)

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Donkey

 

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RE: What if... it became endemic? - 8/20/2005 8:13:41   
quote:

You mangle our language, teach us bad habits and if that's not bad enough, send us Britney Spears!

and Paris flipping Hilton
Glad you finally mentioned the up-side.

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Reflect

 

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RE: What if... it became endemic? - 8/22/2005 11:59:47   
quote:

You mangle our language, teach us bad habits and if that's not bad enough, send us Britney Spears!


No give backs:).

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dpf

 

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RE: What if... it became endemic? - 8/22/2005 13:08:30   
and please please take that Hilton woman - we would accept Britanny back if you could just take her off our hands.

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Mike54

 

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RE: What if... it became endemic? - 8/22/2005 15:02:55   
quote:

and please please take that Hilton woman

And her dog...:):)

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Who was the first guy that looked at a cow and said, "I think that I'll drink whatever comes out of those things when I squeeze them"?

New photogalleries, stop by sometime.
Or you could just view the old stuff.
Old photogalleries

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dpf

 

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RE: What if... it became endemic? - 8/22/2005 15:04:07   
quote:

And her dog...
yes because there is no way to tell them apart!!!!!

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Dan

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caz

 

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RE: What if... it became endemic? - 8/24/2005 20:29:51   
OK, here's the deal: the lads will keep the woman and the dog if you send Tommy Lee Jones for the girls.:)

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