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Dimmed Buttons in Outlook

 
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All Forums >> Community >> Computer Software and Hardware issues >> Dimmed Buttons in Outlook
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Gina G

 

Posts: 1
Joined: 9/11/2005
Status: offline

 
Dimmed Buttons in Outlook - 9/11/2005 4:39:59   
Hi, I'm new here and hope this is the right place to ask my question.

I have a very strange problem. I can receive emails on Outlook, but my "reply" and "forward" buttons are dimmed, as well as things like "Tools/cutsomize" and "tools/options." I can't even cut and paste. Nothing happens when I click on the dimmed buttons. Is this some sort of weird security feature on Outlook? I didn't click on anything -- how do I fix this?? Even my computer-wiz husband is baffled. (And he's really annoyed with me, so if you can help you'll have my eternal gratitude! :) )
jaybee

 

Posts: 14191
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

 
RE: Dimmed Buttons in Outlook - 9/11/2005 10:36:26   
Well I'd try two things. First, if this is recent then see if you have a restore point to go back to.

If not, uninstall and re-install.

Good luck.

And if all that fails then download Thunderbird. It's free and I like it much more than OE. Won't import hotmail but handles gmail fine as well as all the other accounts I've tried.

HTH and welcome to OF. :)

_____________________________

If it ain't broke..... fix it until it is.
:)

:)
GAWDS
Now where did I put that Doctype?

(in reply to Gina G)
Brandon

 

Posts: 431
Joined: 7/13/2004
From: Indiana, US
Status: offline

 
RE: Dimmed Buttons in Outlook - 9/12/2005 10:56:15   
Like jaybee said...uninstall and re-install :) Spend 10 min. uninstalling and re-installing...or 3 hours troubleshooting...

_____________________________

~ Brandon

(in reply to jaybee)
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