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Submit Button headaches

 
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All Forums >> Web Development >> Server Issues >> Submit Button headaches
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PlayHard1976

 

Posts: 2
Joined: 10/16/2005
Status: offline

 
Submit Button headaches - 10/16/2005 3:17:57   

Hello I have just learned FrontPage 2002 last June and started editing this website like adding photos and changing texts.

I have also bought help books that concerns FrontPage 2002. So far I have learned the basics. Pretty much mediocre but still I feel like a novice.

Most of the pages in the WebSite works pretty fine after I published it. But there is this exceptionally pain in the ass page called order form. This is an important page and whenever our customers push the Submit Form button it says "Cannot run the FrontPage Server Extensions on this page: "http://roadvisionla.com/OrderForm.htm"

I have called the Technical Service department of Yahoo (web server) numerous times, only to realize that I have been wasting my time since June.

Am I doing something wrong or do I just have to upgrade on the kind of web hosting package we availed of. Our "STARTER PACKAGE" does not support PHP or PERL unlike the Standard and Professional package.

I'm in desperate need because my boss is running out of patience considering I started working on this last June 13, 2005.

I look forward to you generous aid in regards to my shortcoming in knowledge of Frontpage.

Thankyou
womble

 

Posts: 5726
Joined: 3/14/2005
From: Living on the edge
Status: offline

 
RE: Submit Button headaches - 10/16/2005 5:00:56   
Sounds like you need to upgrade your hosting package. It sounds like FP extensions either aren't supported, or aren't installed properly. If you're having no luck with the tech support then you'd probably be better with a host that has decent support.

Welcome to OF btw! :)

_____________________________

~~ "A cruel god ain't no god at all" ~~
~~ Erase hate. Practice love. ~~
:)

(in reply to PlayHard1976)
dpf

 

Posts: 7126
Joined: 11/12/2003
From: India-napolis
Status: offline

 
RE: Submit Button headaches - 10/16/2005 10:04:16   
If you have been working hard since June, certainly your salary far exceeds the low cost of a good host. why dont you contact Thomas Brunt who runs this site and who offers hosting and free "coaching" especially geared to Fp users and noobies?

_____________________________

Dan

(in reply to PlayHard1976)
PlayHard1976

 

Posts: 2
Joined: 10/16/2005
Status: offline

 
RE: Submit Button headaches - 10/17/2005 3:02:57   
Hey, thanks guys!!!!

Anyway, I spent the whole day talking to different Tech Support people in yahoo. Finally after nearly 4 months of headache, I got to talk to a SINGLE smart Tech personell.

His, reply was simple. Yahoo does not support FP02 extensions when it comes to the "Submit Buttons" of the forms available in Frontpage 2002.

The solution was just to download the HTML code for the add-on section inside my control panel, and paste it between the codes in the page I intend to upoad it.

Finally it worked. Both of you are correct!!! Specially the one who said about getting a better host. Their Tech support sucks!!!

I really appreciate the help you extended me. I wish I could return the favor, but my skills are baby novice compared to your experience.

Best Regards to the both of you.

(in reply to PlayHard1976)
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