Server returns different errors when publishing.

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Uncle Meat -> Server returns different errors when publishing. (10/29/2005 7:12:25)
First off let me say "Hi" I'm a new member, and "Thanks" to anyone who can help me solve my problem. I am about at my wits end at this point.... I'm a new FP user and am having problems getting FP 2002 to publish my website. I keep receiving errors from the server and my host (godaddy.com) isn't being very helpful. Please bare with me while I give you a run down on the situation... I created a website to hold a large collection of photos my father has taken over the past 30 years or so. There are well over 5000 pictures (average jpg size of 60KB-80KB each) in this collection and with all the java script FP made for me, including individual navigation arrows for every filmstrip series [:@] I believe the total file count for my website is over 20,000! [:-] What I did was use FP 2002 to create a simple page with frames to allow my family to view the pictures in a slideshow format based on the decade and individual year each series of pictures were taken. Since this website was published a little at a time I rarely had problems publishing it initially. Now & then the host would close the connection while FP was in the middle of publishing, but a simple re-start of the publish process would pick up where it left off. Everything was fine until the other day... Inside of FP I made some changes to a couple of directory names which caused 1000's & 1000's of HTM pages to be updated accordingly (mostly path names). I tried to publish these changes to my host server but I can never get the process to finish. FP will connect to the server and compare the files on the host with files in FP and then it will start sending the changes to the server. Sometimes it gets through 20 or 30 files before it just stalls out and according to the FP log file I get a couple different errors with all of these errors being what appear to be server related. Additionally most times after I receive these errors my connection to the website gets locked up hard! I can't ftp into it, FP can't get to or see it, I can't even get to it with IE via HTTP! When this lock-out occurs it only applies to MY domain though? I can still surf or FTP into any other domain or website without a problem. Sometimes I just have to wait 5 or 10 minutes for the problem to rectify itself, other times I have to reboot my PC/router/cable modem in order to see or get back into my website. I checked with my host and they assured me on numerous occasions they have no default "Time Out" setting on their servers because they have to cater to website owners with very large sites or people who are still on dial-up. I have un-installed and re-installed the FP extentions on the host a half dozen times and this doesn't seem to help either. I even went so far as to wipe out all 20,000 files on the host and attempted to publish my website from scratch, but the problem still remains. FP will only upload so many files or changes (and this amount varies constantly) before it quits. These same errors happen whether I'm attempting to update my website from either my work or home PC's. I have separate copies of FP 2002 loaded on both machines and these machines are on two different ISP's. My work PC is on a gigabyte ethernet and my home PC is on a pretty speedy cable internet setup. Here are some screen snapshots of the errors I receive and some small snippets of my log files... FP Dialog boxes: [image]http://www.kilmer-family.com/Temp/prob0.JPG[/image] [image]http://www.kilmer-family.com/Temp/prob1.JPG[/image] [image]http://www.kilmer-family.com/Temp/prob2.JPG[/image] [image]http://www.kilmer-family.com/Temp/prob3.JPG[/image] Various server errors from log file: [image]http://www.kilmer-family.com/Temp/prob4.JPG[/image] [image]http://www.kilmer-family.com/Temp/prob5.JPG[/image] [image]http://www.kilmer-family.com/Temp/prob6.JPG[/image] [image]http://www.kilmer-family.com/Temp/prob7.JPG[/image] [image]http://www.kilmer-family.com/Temp/prob8.JPG[/image] One other thing I also tried was to wipe out the whole website. Then uninstall and re-install the FP extentions. Then I used an FTP client to upload the bulk of the website files. I then instructed FP to publish my website's change pages only. That didn't work either... the process still stalls out shortly after it begins. I think there may be some weird permission problems associated with my account on the GoDaddy host server. Why you ask? Well about a week ago I used an FTP client and created a directory on the server entitled "Temp". I used this directory for temporary storage of a couple large files which I transferred between different PC's within my family. Once I didn't need this temporary holding area any longer I deleted its contents and then attempted to remove it... but it won't let me! I get a 550 error stating the directory or folder is still being used by a process!? Even the admins at GoDaddy are/were unable to delete the directory! Well I think that's enough information overload for this post. Please start asking me questions or throwing out suggestions and I'll work them. Thanks again folks! U.M. *Forget to add my websites URL http://www.kilmer-family.com <- if you go there you'll see there are parts of my microsoft safari theme missing and many of the small thumbnail pics too.

caz -> RE: Server returns different errors when publishing. (10/29/2005 10:04:01)
Checking with DNS Wizard gets this reply for your site. quote: WWW Site: www.kilmer-family.com Port: 80 Server Software: This Web Server Does Not Disclose Identity FrontPage Extensions: NO Hazarding a guess I would say that your use of FTP has fried the extensions, if they were properly installed in the first place. I would go to the server tech support to reinstall and apply the extensions to your web, then not use ftp at all and stick with "Publish" in future. IMO FP2003 is a lot better to work with because you can "publish" individual files, much like ftp-ing so that you don't have to go through the long winded publish procedure but still not harm the extensions. Carol

Uncle Meat -> RE: Server returns different errors when publishing. (10/29/2005 10:17:02)
DAMN! I have re-installed, uninstalled, deleted, and reloaded those FP extentions over, and over, and over again! Even after I used an FTP client to upload the bulk of my files yesterday I went back last night and un-installed the FP extentions and then re-installed them! I have not attempted to touch the website with a FTP client since this last FP extentions re-install!!!!!!!!!!!!!!! AAAARRRRGGGGHHHH!!!!!!! I just now went and checked my GoDaddy.com "Control Panel" and it shows the FP extentions are in fact installed!!! What is DNS Wizard and how are you querying my domain name to determine the extentions are or are not installed? Looks like I'll make ANOTHER call to GoDaddy's support folks... U.M.

Uncle Meat -> RE: Server returns different errors when publishing. (10/29/2005 14:29:44)
Does anyone think that switching from an NT based server to a UNIX based server may help? I'm desperate at this point... U.M.

caz -> RE: Server returns different errors when publishing. (10/29/2005 14:32:16)
DNS Wizard Bear in mind that this is only an indication and even if extensions are reported as installed, they still have to be configured correctly. It may be that you will have to have your site taken off and then Publish from scratch all over again. [:(] Frontapge works best with a Windows server but if you want to move away to another type then you need to know what you can do without extensions. http://www.outfront.net/tutorials_02/getting_started/extension_alternatives.htm

dpf -> RE: Server returns different errors when publishing. (10/29/2005 14:34:03)
quote: Does anyone think that switching from an NT based server to a UNIX based generally speaking, FP and FP extensions were designed for windows servers and function better there so i dont think that is the path to take

dpf -> RE: Server returns different errors when publishing. (10/29/2005 14:35:45)
you have an extraordinary amount of files - this is a wild shot but any chance you are exceeding space limits for what you are paying godaddy and that is trippig the wire?

Uncle Meat -> RE: Server returns different errors when publishing. (10/29/2005 14:43:43)
quote: ORIGINAL: dpf you have an extraordinary amount of files - this is a wild shot but any chance you are exceeding space limits for what you are paying godaddy and that is trippig the wire? Negative. All of these files add up to only 500MB and I have 5000MB of storage space available. U.M.

Uncle Meat -> RE: Server returns different errors when publishing. (10/29/2005 14:50:52)
quote: ORIGINAL: caz DNS Wizard Bear in mind that this is only an indication and even if extensions are reported as installed, they still have to be configured correctly. It may be that you will have to have your site taken off and then Publish from scratch all over again. [:(] frontpage works best with a Windows server but if you want to move away to another type then you need to know what you can do without extensions. http://www.outfront.net/tutorials_02/getting_started/extension_alternatives.htm I spent 6 hours manually deleting all the files off of the site on Friday and then told FP to publish the site from scratch. Still had the same problems. I'm currently publishing my website a very small amount at a time. I tell FP to publish and it runs for approximately a minute to a minute and a half comparing my local web with the website. Then it starts actively making the changes to the files and this will last for about 2 minutes before I get the dreaded "The server unexpectedly closed the connection" message. After that I have to wait 10 - 15 minutes before I can connect to the website again in any way (FTP/FP/HTTP). It's like the GoDaddy server locks out all access to www.kilmer-family.com domain. Lather, rinse, repeat. I figure my website should be fully updated by 2006. [&o] U.M.

Uncle Meat -> RE: Server returns different errors when publishing. (10/29/2005 15:00:30)
Maybe I need to upgrade to FP 2003 so I can publish small chunks at a time? U.M.

caz -> RE: Server returns different errors when publishing. (10/29/2005 15:20:46)
I think that the server support tech will have to take your site down and then you start again from scratch.

Uncle Meat -> RE: Server returns different errors when publishing. (10/29/2005 15:33:22)
quote: ORIGINAL: caz I think that the server support tech will have to take your site down and then you start again from scratch. I've asked them to do this twice now and they will not comply! I don't know why they won't do it either... They were supposed to wipe it out Thursday and when I called back on Friday morning they stated that instead of wiping the site clean they changed a few permissions and for me to try it again! Of course whatever they did made no difference in the problem I'm having. I asked them again on Friday night to wipe the slate clean so I could start all over. As of right now it's all still there... I'm not liking GoDaddy's support folks much at this point... Their telephone support folks have ZERO power when it comes to deleting files from a users webspace. Everything has to be elevated to a higher level which of course takes a minimum of 24-48 hours to accomplish. I mean really now... how hard is it to perform a recursive delete on one stupid folder on an NT box??? U.M.

caz -> RE: Server returns different errors when publishing. (10/29/2005 15:36:46)
Maybe time to look for a new host?

Uncle Meat -> RE: Server returns different errors when publishing. (10/29/2005 15:51:44)
quote: ORIGINAL: caz Maybe time to look for a new host? Yeah well I've paid for a full year of hosting services and I still have 11 more months to go. Where else can I get 5000MB storage and 500000MB of transfer for $100 annually? I know, I know... what good is all that space and bandwidth if you can't upload your website! The thing is I wasn't having any problems with GoDaddy until I decided to make a major change to the file paths of my htm pages. U.M.

Uncle Meat -> RE: Server returns different errors when publishing. (10/30/2005 6:42:47)
I've done some more playing around with the hosting space on GoDaddy that I'm paying for. I again am trying to delete all the files from the server in an effort to upload my FP 2002 designed website from scratch. I went into the GoDaddy control panel and removed the FP extensions. I have to do this before using any FTP client to delete the existing files due to permission problems. Now that I have done this I start deleting files from the host but my FTP client is receiving Socket error 10054. The FTP client stated the following: The server forcibly closed the connection. This normally results from a loss of the connection due to a timeout or a server reboot. 1) Try connecting to the server again later. 2) Verify that the problem is not local by trying to connect to an alternate server. ERROR:> Can't read from control socket. Socket error = #10054 So I try to reconnect to the server and I receive the following: STATUS:> Getting listing "\kilmerj"... STATUS:> Resolving host name www.kilmer-family.com... STATUS:> Host name www.kilmer-family.com resolved: ip = 64.202.163.44. STATUS:> Connecting to FTP server www.kilmer-family.com:21 (ip = 64.202.163.44)... STATUS:> Socket connected. Waiting for welcome message... ERROR:> Can't read from control socket. Socket error = #10054. I looked this error up and found the following info: Socket Error 10054 connection reset by peer: Server rejects invalid user request - A server may issue this message when it is temporarily unavailable. This keeps happening over and over and over. Besides the obvious suggestion of "Find another Host" does anyone have any idea what the problem is? I mean there have to be hundreds, if not thousands of other websites hosted on the same server as me. If this were happening to everyone I would think there would be anarchy! U.M.

Uncle Meat -> RE: Server returns different errors when publishing. (10/30/2005 12:39:04)
Okay... so the website is empty again. They (GoDaddy) was even able to remove the "Temp" directory that was giving everyone such a headache. I still have a problem though! I had the FP extensions reloaded again from scratch. Once that was accomplished I fired up FP 2002 and had it recalculate all the hyperlinks. Then I instructed it to publish the whole website again. I selcted the option to publish "All pages, overwriting pages already on destination". FP connected to my host and created all the directories first without error. Once that was done it started to copy the actual files. It copied approximately 125 files in less than 45 seconds before I again received the dreaded "The server unexpectedly closed the connection" message. What's really frustrating is when this happens I lose all connectivity to my hosting account from MY MACHINE ONLY! It's like it locks up any and all traffic between my local machine and the www.kilmer-family.com domain. I can't FTP to it, I can't hit it via IE 6.0 via HTTP, nor can FP reach it either. EVEN AFTER I SHUT DOWN AND RE-BOOT MY PC. I have to wait 10 to 15 minutes before the connection FINALLY clears up again. I can hit ANY other website or FTP to any other account, only the connection between my PC and the www.kilmer-family.com domain gets hosed up. The thing is, everyone else can still hit and see the www.kilmer-family.com domain while I can not! You see I tested this by using an anonymous web browser. Once my connection gets hosed during the publishing process with FP and I can't see the website any longer, if I log into an anonymous website browser I can get to and view my site!? So is it possible FP is selectively hosing up the connection between my PC and my host when it errors like this? It wouldn't be so bad if I didn't have to wait 15 minutes before I can attempt to publish again where it left off previously... I'm about at wits end here folks.... suggestions please! U.M.

Giomanach -> RE: Server returns different errors when publishing. (10/31/2005 12:22:33)
Get a new host. Go-Daddy are fantastic for domains, but their hosting is crap. Windows NT servers can only support at max IIS5, they dont come as standard with web server software till service pack 6a. The problem lies upon the server, rather than with your local machine. Caz, Dan, FPSE are native to the windows environment, but have been altered so that they work on Linux as well. Moving to a linux server will not solve the problems. Move to a host who uses Windows Server 2000 or later. Do not move to a linux server, because if you decide to use the FP DRW later on in life, it will fail to function on a Linux server as it uses ASP (yet another M$ creation) Ciao

Uncle Meat -> RE: Server returns different errors when publishing. (10/31/2005 18:00:02)
quote: ORIGINAL: Giomanach Get a new host. Go-Daddy are fantastic for domains, but their hosting is crap. Windows NT servers can only support at max IIS5, they dont come as standard with web server software till service pack 6a. Negative. Checking www.kilmer-family.com using Sam Spade returns: Content-Location: http://www.kilmer-family.com/index.htm Last-Modified: Mon, 31 Oct 2005 19:30:13 GMT Accept-Ranges: bytes ETag: "eb94ab8351dec51:3e2bc" Server: Microsoft-IIS/6.0 X-Powered-By: ASP.NET MicrosoftOfficeWebServer: 5.0_Pub Date: Mon, 31 Oct 2005 20:25:01 GMT Which tells me my site is on a Windows 2003 server running FrontPage extensions 2002 Any other suggestions? U.M.

Giomanach -> RE: Server returns different errors when publishing. (11/1/2005 5:42:51)
quote: I get a 550 error stating the directory or folder is still being used by a process!? 550 Error messages on web servers mean "Server Does Not Support HTTP Process" quote: Socket Error 10054 connection reset by peer: Server rejects invalid user request - A server may issue this message when it is temporarily unavailable. Indicates a problem on the server. quote: Server: Microsoft-IIS/6.0 DOES NOT mean that the server is running Windows 2003. IIS6.0 can be run on anything from Windows 2000 to Windows 2003 quote: WWW Site: www.kilmer-family.com Port: 80 Server Software: This Web Server Does Not Disclose Identity FrontPage Extensions: NO Shows that GoDaddy have the right security on their servers, by not letting us check that the FPSE are installed and/or what version Sam Spade is not accurate. NO online server status checker is accurate. They merely give a snapshot. The only other option is that you have a virus on your system, or your IP address has been blacklisted by GoDaddy. Like I said, get a new host. Please do not argue with me, I run my own Linux and Windows Servers, I know what I am talking about

Uncle Meat -> RE: Server returns different errors when publishing. (11/1/2005 7:44:15)
quote: ORIGINAL: Giomanach quote: I get a 550 error stating the directory or folder is still being used by a process!? 550 Error messages on web servers mean "Server Does Not Support HTTP Process" This was rectified when they wiped out my hosting account and re-created it again from scratch. It was a permission error I'm told. quote: ORIGINAL: Giomanach quote: Socket Error 10054 connection reset by peer: Server rejects invalid user request - A server may issue this message when it is temporarily unavailable. Indicates a problem on the server. I was also told this error can sometimes be caused by firewalls or proxy servers between the client PC and the host. quote: ORIGINAL: Giomanach quote: Server: Microsoft-IIS/6.0 DOES NOT mean that the server is running Windows 2003. IIS6.0 can be run on anything from Windows 2000 to Windows 2003 I'm only regurgitating information that was provided to me by other server admins. quote: ORIGINAL: Giomanach quote: WWW Site: www.kilmer-family.com Port: 80 Server Software: This Web Server Does Not Disclose Identity FrontPage Extensions: NO Shows that GoDaddy have the right security on their servers, by not letting us check that the FPSE are installed and/or what version Sam Spade is not accurate. NO online server status checker is accurate. They merely give a snapshot. Okay, fair enough. quote: ORIGINAL: Giomanach The only other option is that you have a virus on your system, or your IP address has been blacklisted by GoDaddy. Like I said, get a new host. Definitely not a virus on the client machine/machines (This problem is occurring from 3 different machines utilizing 3 different ISP's) unless the virus has infected just the FP created files contained within the "My Webs" folder which has been copied and transferred from machine to machine. Wouldn't be a blacklisted IP either for the same reason. (Multiple machines/IP's) quote: ORIGINAL: Giomanach Please do not argue with me, I run my own Linux and Windows Servers, I know what I am talking about Damn! I was actually respecting your vast knowledge and opinions up to this point.... right up until you felt it necessary to flex your E-penis! Listen, you are just another server admin I've conversed with at length about the problems I'm currently having. I work for the U.S. Government at a facility where much of the U.S. Air Force's software is written and maintained. I have access to plenty of IT professionals, programmers, and server administrators so your E-flexing has no effect on me, save it for script kiddies. I currently hold certifications from the IIST (International Institute for Software Testing) in Testing Business Requirements, Software Inspections and Reviews for QA Professionals, Software Effective Test Management, Principles of Software Testing, Advanced Test Automation Techniques, Developing Reusable Test Design, and Testing Web and eBusiness Applications. How you like my E-penis? Now if you'd like to foster some international good will why not help me prove or disprove that Godaddy is truly the heart of the problem and not my simple FP 2002 created web page. How about you PM me a URL, login, and password that leads to just a small bit of server space with FP extentions installed. Let me attempt to publish my website to some other server besides Godaddy's. It will take less than 5 minutes and 20 MB of file upload to either prove or disprove whether the problem truly lies with the GoDaddy host servers... Since I am a software tester, and a pretty good one at that, I don't just rely on the word of a single server admin like yourself. If godaddy is so bad and the root of all evil here, why are there thousands of FP users who have webpages hosted with them? How come when I search through this forum I don't find numerous posts about problems with GoDaddy? So.... be a stand up dude and sent me some login info and let me test my FP created webpage on one of your servers... Thanks. U.M.

Giomanach -> RE: Server returns different errors when publishing. (11/1/2005 8:31:38)
Have PM'd you details of my test site quote: WWW Site: www.pcsrus.info Port: 80 Server Software: Apache/1.3.33 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_ssl/2.8.22 OpenSSL/0.9.7a PHP-CGI/0.1b FrontPage Extensions: YES

dpf -> RE: Server returns different errors when publishing. (11/1/2005 9:03:03)
quote: I currently hold certifications from the IIST (International Institute for Software Testing) in Testing Business Requirements, Software Inspections and Reviews for QA Professionals, Software Effective Test Management, Principles of Software Testing, Advanced Test Automation Techniques, Developing Reusable Test Design, and Testing Web and eBusiness Applications. How you like my E-penis? Thats interesting - they only list 2 certification as available on their web site. quote: The two certifications now offered by the International Institute for Software Testing are: Certified Software Test Professional (CSTP) Certified Test Manager (CTM)

caz -> RE: Server returns different errors when publishing. (11/1/2005 9:20:03)
Excuse me Uncle Meat, but just who is flexing what around here? A number of people on this board have taken time out to try to help you, when they have their own businesses to run. A little good manners wouldn't go amiss.

Uncle Meat -> RE: Server returns different errors when publishing. (11/1/2005 9:35:51)
quote: ORIGINAL: dpf quote: I currently hold certifications from the IIST (International Institute for Software Testing) in Testing Business Requirements, Software Inspections and Reviews for QA Professionals, Software Effective Test Management, Principles of Software Testing, Advanced Test Automation Techniques, Developing Reusable Test Design, and Testing Web and eBusiness Applications. How you like my E-penis? Thats interesting - they only list 2 certification as available on their web site. quote: The two certifications now offered by the International Institute for Software Testing are: Certified Software Test Professional (CSTP) Certified Test Manager (CTM) I have a CSTP which is comprised of the areas I listed above. U.M.

dpf -> RE: Server returns different errors when publishing. (11/1/2005 9:38:45)
tried to inflate the size of that ole e-penis, eh?

Uncle Meat -> RE: Server returns different errors when publishing. (11/1/2005 9:41:17)
quote: ORIGINAL: caz Excuse me Uncle Meat, but just who is flexing what around here? A number of people on this board have taken time out to try to help you, when they have their own businesses to run. A little good manners wouldn't go amiss. Yes I know and I appreciate it greatly! It's just that Giomanach's post came across as "holier than thou" and I felt as if he was seriously talking down to me. You have the advantage of knowing Giomanach's level of knowledge through months or years of posts and correspondence, I do not. Giomanach is currently assisting me in my attempt to isolate whether the problem is truly host related or not and for that I'm TRULY grateful! U.M.

Uncle Meat -> RE: Server returns different errors when publishing. (11/1/2005 9:43:21)
quote: ORIGINAL: dpf tried to inflate the size of that ole e-penis, eh? LOL! Why yes of course! I mean if you're going to flex, go large! U.M.

Tailslide -> RE: Server returns different errors when publishing. (11/1/2005 9:45:19)
quote: I currently hold certifications from the IIST (International Institute for Software Testing) in Testing Business Requirements, Software Inspections and Reviews for QA Professionals, Software Effective Test Management, Principles of Software Testing, Advanced Test Automation Techniques, Developing Reusable Test Design, and Testing Web and eBusiness Applications. How you like my E-penis? Seems rather limp to me... I'd put it away if I were you! I understand that you're quite new here and are obviously extremely frustrated (with your website) however please understand that Gio is an extremely well-respected member of this forum (by those of us who are professionals not script kiddies!) and someone who has helped many of us on many different occasions. So please don't be disrespectful to him or any others who take the time to try to help. There are many people here with long lists of credential and many with fairly short lists, some professionals and some hobbyists. Everyone is equal and are valued for their contributions rather than the certificates on their wall. Best of luck with your problem.

Giomanach -> RE: Server returns different errors when publishing. (11/1/2005 9:45:47)
I'm not going to turn this into a flame war, but after fully reading your reply to me: quote: How you like my E-penis? You seem to have a lack of any E-genitalia at all. If you really wanna be the big boy around here, show a little respect to others here who take the time out to help you. Qualifications hold no weight at all with me. All they show is that you have spent years in a classroom being told what to do, being trained as a robot. Yes you have those pieces of paper, but you also need to prove that you can actually implement that knowledge into situations. So far, I fail to see that. Just for the record. All I have are my "high-school" qualifications, and years of experience. I have built web servers from scratch, I have maintained business networks of 300+ workstations. I maintain my own servers. Qualified for it? No. Trained for it? Yes. Take those qualifications elsewhere as they have no effect on increasing the size of your "e-Penis". Be a good man, show some respect, and put your trousers back on

Taz -> RE: Server returns different errors when publishing. (11/1/2005 10:05:52)
Wow, all those bits of paper and qualification certificates and it seems they were only of use to wipe your arse with or clean up the dribbles from your you know what. [:'(]

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