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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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Problem in some browsers - could you try it? - 9/7/2001 20:24:00
I would really appreciate peoples help with this.Here are two order forms:
http://www.workingandliving.com/buybooks/
http://www.workingandliving.com/buyaccess/subscribe.shtml In both cases they work fine in Netscape 4.7, not sure about 6. They work in most versions of IE 4 and 5 but in the occasional version, including my version of IE 5, the SSL links are not working at all - ie the links to the stylesheet, to the images and to the script. If you initiate an order you are passed to the secure server and that is when things start to go wrong. I do not know if this has anything to do with the script that is processing the order form, I suspect not but would welcome any suggestion anyone might have might have as to why some browsers would cough at the SSL links and not others. Also if people could try to start an order and let me know what browser versions they are using and whether it is working for them.
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Katherine InKK Design
LinKKs - Kilkenny's Online Magazine
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"Dogs have owners, cats have staff!"
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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 20:06:00
I found this which may be relevant but I have no clue what it means. Anyone care to translate? Do users need to fix this or is it a server thing? Though it seems only to refer to IIS, which I am not using.This Knowledgebase Articel
I have also noted that when I disable ssl3 in Tools>Internet Options>Advanced>Security all is ok.
This strikes me as a host problem. MMMM.
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Katherine InKK Design
LinKKs - Kilkenny's Online Magazine
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"Dogs have owners, cats have staff!"
[This message has been edited by abbeyvet (edited 09-07-2001).]
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LB
Posts: 5551
From: Montana USA
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 20:58:00
Hi, Katherine -Wonderful site. ![]("http://www.frontpagewebmaster.com/ubb/smile.gif") I'm missing the corporatelogo.gif on the sercure server in both IE 5.0 and NN 4.7. Everything else is fine. Opera doesn't show a broken image or an error, but there isn't an image there. (surprise - opera's more forgiving) Side note: I did notice that most of the text hyperlinks are pointing to the IP address instead of the domain. None of that seems to be related to the problem you posted, though. Linda
[This message has been edited by LB (edited 09-07-2001).]
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rdouglass
Posts: 9280
From: Biddeford, ME USA
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 23:20:00
It looks pretty good to me also - using IE 5.5. All except 1 missing graphic in the top logo area on the shopping cart page. Seems to show up again on the Shipping Info page.Also, does not seem to be related to your problem....
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Rian
Posts: 1960
From: Lincoln, Nebraska USA
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 23:22:00
quote:
Originally posted by LB:
I'm missing the corporatelogo.gif on the sercure server ......
Same for me with IE 6 for the link at http://www.workingandliving.com/buybooks/
Missing the GIF below... https://ssl11.domainnameservers.net/worki6/corporate/images/corporatelogo.gif With NN 6.1 after placing the order and clicking the "Next" button I get the following error message...
********************************
"Merchant OrderForm v1.53 Data Processing Error
This is not an authorized input area These are the only authorized input areas:
http://63.136.78.221/
http://www.workingandliving.com
https://ssl11.domainnameservers.net
http://www.inkkdesign.com Contact Web Site Developer about this Error
Please Contact: eugenie@iol.ie Data Processing Information Available
* Local Time: Friday, September 7, 2001 12:24:22
* GMT Time: Fri, 7-Sep-2001 16:24:22 GMT
* Server Name: ssl11.domainnameservers.net
* Server Protocol: HTTP/1.1
* Server Software: Apache/1.3.19 (Unix) PHP/4.0.3pl1 mod_ssl/2.8.2 OpenSSL/0.9.6a
* Gateway: CGI/1.1
* Remote Addr: 206.xxx.xxx.xxx Merchant OrderForm v1.53 © Copyright RGA ************************************** Rian ![]("http://www.frontpagewebmaster.com/ubb/frown.gif")
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"Designing The Future"
SR Web Creators
http://www.srwebcreators.com "What boots up must come down..."
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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 23:52:00
I fixed the image thing - have been meaning to do that.Also sorted the links going to the IP address. Thanks for your help. Yikes Rian, why on earth does NN 6.1 do that? You were coming from an authorised URL. Oh well. Onwards. ------------------
Katherine InKK Design
LinKKs - Kilkenny's Online Magazine
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"Dogs have owners, cats have staff!"
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LB
Posts: 5551
From: Montana USA
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 13:00:00
Rian - is it possible that it timed out on you? - Linda
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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 13:01:00
Rian would you mind trying that again if you have time?I am hoping it was just that I was working on those pages when you last tried.
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Reflect
Posts: 4769
From: USA
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 13:04:00
Hi Katherine,Out of curiosity who's poll software are you using? TIA, Brian ------------------
Work hard, play fair, stay sane
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Texjd
Posts: 123
From: Houston, Texas
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 13:55:00
Katherine-Worked fine for me in IE 5.50 (latest edition before 6). With so many versions of browsers, it's getting tough to be perfect. I was checking sites on my next door neighbor's MAC and was surprised at all the problems with many sites (some were big commercial sites too). I go for 95%, life's too short. I also try and keep it as simple as the customer will let me to keep the browser issues to minimum.
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Rian
Posts: 1960
From: Lincoln, Nebraska USA
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 14:10:00
quote:
Originally posted by abbeyvet:
Rian would you mind trying that again if you have time?I am hoping it was just that I was working on those pages when you last tried.
Sorry.... Still getting it
And "no" the session did not time out.... Merchant OrderForm v1.53 Data Processing Error
This is not an authorized input area These are the only authorized input areas:
http://63.136.78.221/
http://www.workingandliving.com
https://ssl11.domainnameservers.net
http://www.inkkdesign.com Contact Web Site Developer about this Error
Please Contact: eugenie@iol.ie Data Processing Information Available
* Local Time: Friday, September 7, 2001 14:15:50
* GMT Time: Fri, 7-Sep-2001 18:15:50 GMT
* Server Name: ssl11.domainnameservers.net
* Server Protocol: HTTP/1.1
* Server Software: Apache/1.3.19 (Unix) PHP/4.0.3pl1 mod_ssl/2.8.2 OpenSSL/0.9.6a
* Gateway: CGI/1.1
* Remote Addr: 206.xxx.xxx.xx Merchant OrderForm v1.53 © Copyright RGA
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"Designing The Future"
SR Web Creators
http://www.srwebcreators.com "What boots up must come down..."
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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 14:20:00
Thanks Rian.I gather from the author of the script that that is a known NN 6.1 thing with some secure servers, I have altered the script to tkae account of it....so....if you have another chance?? I guess I may have to accept that it does not work in some browsers. ------------------
Katherine InKK Design
LinKKs - Kilkenny's Online Magazine
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"Dogs have owners, cats have staff!"
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Rian
Posts: 1960
From: Lincoln, Nebraska USA
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 14:36:00
Presto!!That did it Katherine! NN 6.1 all happy now..... Rian ------------------
"Designing The Future"
SR Web Creators
http://www.srwebcreators.com "What boots up must come down..."
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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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RE: Problem in some browsers - could you try it? - 9/7/2001 17:52:00
I tracked the problem down in case anyone is interested. My version of IE has only supports 40-bit encrytption. The SSL on the server uses 128-bit so my browser chokes.I am relieved. It is not my fault it is Microsoft's. ------------------
Katherine InKK Design
LinKKs - Kilkenny's Online Magazine
-*-*-*-*-*-*-*-*-*-*
"Dogs have owners, cats have staff!"
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