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Problems Accessing Website

 
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All Forums >> Community >> Computer Software and Hardware issues >> Problems Accessing Website
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Sean Brady

 

Posts: 37
Joined: 9/24/2004
Status: offline

 
Problems Accessing Website - 12/2/2005 20:48:50   
I designed & currently maintain this website -www.sherryfitzgeraldfarrelly.com - but at the moment I cannot upload new pages. I cannot view the site 'live' in the estate agent's (realtor's) offices (they have two) on any of their PCs, but the site can be viewed 'live' in several locations outside the offices. However, on occasion, I can view the site at home & sometimes I cannot. I'mhaving difficulty contacting the webhosting company to determine whether or not the problem lies with them or has something to do with software/hardware in their offices. This problem has been driving me crazy for a number of weeks, since I cannot upload new site updates, which is causing me some anxious times at present. Anyone have any assistance they can offer me?
BobbyDouglas

 

Posts: 5470
Joined: 5/15/2003
From: Arizona
Status: offline

 
RE: Problems Accessing Website - 12/2/2005 21:15:16   
If you can't get in touch with your host, you should find a new one.

Your current nameservers are:
308172.1.DELETED.JOKER-UNUSED.COM
308172.2.DELETED.JOKER-UNUSED.COM

Which seems a bit weird. However, it looks like your current host is http://www.pipex.com/

If you see this problem on more than one computer, it sounds like it is a problem with the host, not your computer.

_____________________________

Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge

(in reply to Sean Brady)
Sean Brady

 

Posts: 37
Joined: 9/24/2004
Status: offline

 
RE: Problems Accessing Website - 12/2/2005 21:40:18   
Bobby
Thank you for your response, which was both appreciated & enlightening. I checked out the nameservers for myself and I cnnot believe the results. The webhosting company (Acid Web Solutions) have contacted the estate agents in question a few times, but have never stated that the problem was theirs or indeed anything to do with the PCs in the offices.

(in reply to Sean Brady)
Kitka

 

Posts: 2520
Joined: 1/31/2002
From: Australia
Status: offline

 
RE: Problems Accessing Website - 12/2/2005 21:41:44   
I did a DNS report on the site, and there is definitely problems with the name servers.

Missing nameservers 2

ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
308172.1.deleted.joker-unused.com.
308172.2.deleted.joker-unused.com.

See the full report here:

http://www.dnsreport.com/tools/dnsreport.ch?domain=www.sherryfitzgeraldfarrelly.com

_____________________________

Kitka
**It is impossible to make anything foolproof because fools are so ingenious.**


(in reply to Sean Brady)
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