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Kitka -> RE: custom 404 page (2/11/2006 17:15:50)
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quote:
I tend to wonder if it's worth the risk , and I can't get access to the htaccess file that's already there.
How do you normally view the files on the server? Do you publish with FrontPage or use ftp, and do you have a Control Panel access?
In my opinion, it is worth the risk, because IF you kept a backup of the original .htaccess and you find you can't publish with FP anymore, it is a simple matter to restore the original file. ALWAYS backup .htaccess before making any change. A mistake could mean that no-one will be able to view the site.
quote:
Valueweb says they will give instructions on how to do it, but will not help if the fp extensions get screwed up.
I have been down the road of trying to find a way to edit .htaccess but still allow publishing with FP. I succeeded - results here:
http://www.frontpagewebmaster.com/m-266165/tm.htm#266165
However, that method is usually only required if you wish to use mod_rewrite. I have been able to add the code for custom error files without upsetting FrontPage in the slightest. Usually all you need to do is add this:
ErrorDocument 404 http://www.example.com/404.html
(but change example.com to your domain, and 404.html to the name of your custom 404 file)
As your hosts have offered to give instructions as to how to do it (which should tell you how to find the file), accept that offer so it will shorten the process a little. Come back here when you have that info.
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