AOL page refresh problem

AOL page refresh problem (Full Version)

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treetopsranch -> AOL page refresh problem (2/21/2006 21:58:50)
One of my clients uses AOL to check out the website that I designed for her and she is complaining that she can not see the revisions or changes that she has asked for. When she hits the refresh button it still pulls up the old page. Is there anything I can do to force a new page load and not have her AOL browser pull the old page from her cache?

AMysticWeb -> RE: AOL page refresh problem (2/21/2006 22:32:05)
AOL has a nasty habit of caching pages for what seems like forever. You could try a no cache meta. <META HTTP-EQUIV="PRAGMA" CONTENT="NO-CACHE"> Also, she could set the browser to empty files when closed. That might help somewhat. Good idea to do this anyway if she doesn't already. Do this via IE as IE powers the AOL browser (last I knew). Tools >> Internet Options >> Advanced >> Security and check "Empty temporary internet files folder when browser is closed" She will have better luck getting to newer content using IE to view the site.

bobby -> RE: AOL page refresh problem (2/21/2006 23:15:08)
Also, have her try to hold the CTRL button while clicking refresh... two or three times should do it. That forces the browser back to the page, ignoring the cache.

treetopsranch -> RE: AOL page refresh problem (2/21/2006 23:27:18)
Thank you Micheal and Bobby.

ContentSeed -> RE: AOL page refresh problem (2/22/2006 14:57:28)
I had a situation just like you describe! it was a couple of years ago and it was for a menu (the kind that list food). the solution we came up with was to append the page names with CGI so menu.htm became menu_CGI.htm and for some reason it made the AOL cache server leave it alone and not keep the copy. I don't know if it works still but it worked back then. here's a copy of the site: http://chrisleeds.com/ksoups/

tinaalice -> RE: AOL page refresh problem (2/22/2006 18:42:53)
This will work. Change to another ISP. ;) It will cost less as well, and she might see emails she hasn't known she never got. legit ones. ... There should be surcharge from designers for working with AOL clients. Tina

Tailslide -> RE: AOL page refresh problem (2/23/2006 2:52:23)
Not sure if it would work - but it might do: Add a ? onto the end of the url and thus force the browser to actually go look rather than just rely on the cache. So you'd get her to do: www.ihateaol.com?

Ken of Kentropolis -> RE: AOL page refresh problem (2/23/2006 16:37:45)
I HAVE seriously thought about charging AOLers more. But I never did. And I have dealt with that refresh issue many times over the last couple years. Very frustrating. I try and get them to bring it up in IE, which is more of a hint what they should be using ... I always encourage clients to ditch them, but some never will -- they try to convince me that I'm some kind of computer genius and hitting the little "E" thingee is too confusing for them to learn. Anyway, I did a presentaion on "Netiquette" for a paralegals group and mentioned AOL email addys send an embarrassing message about their capability to use the web in their business, even if in any given case it might not be true. And check this out ... just for laughs: http://www.geeksbearinggifts.com/AOL/aol_hell.htm And check out the "AOL Email Support Archive" -- I'm consistently listed near the top of their search engine for "AOL Tech Support" and used to get oodles of AOLers thinking *I* was AOL! Enjoy. And sympathize.

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