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treetopsranch
Posts: 1007
From: Cottage Grove, OR, USA
Status: offline
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AOL page refresh problem - 2/21/2006 21:58:50
One of my clients uses AOL to check out the website that I designed for her and she is complaining that she can not see the revisions or changes that she has asked for. When she hits the refresh button it still pulls up the old page.
Is there anything I can do to force a new page load and not have her AOL browser pull the old page from her cache?
_____________________________
Don from TreeTops Ranch, Oregon
"I've got a taste for quality and luxury"
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AMysticWeb
Posts: 855
Joined: 10/23/2002
Status: offline
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RE: AOL page refresh problem - 2/21/2006 22:32:05
AOL has a nasty habit of caching pages for what seems like forever.
You could try a no cache meta. <META HTTP-EQUIV="PRAGMA" CONTENT="NO-CACHE">
Also, she could set the browser to empty files when closed. That might help somewhat. Good idea to do this anyway if she doesn't already.
Do this via IE as IE powers the AOL browser (last I knew).
Tools >> Internet Options >> Advanced >> Security and check "Empty temporary internet files folder when browser is closed"
She will have better luck getting to newer content using IE to view the site.
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Hope I have been of some help,
Micheal
[URL=http://web.archive.org/web/20060101013129/http://www.frontpageforms.com/]FrontPageForms.com-Archive Version[/URL]
I am living Proof that Viral Procrastination exists!
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treetopsranch
Posts: 1007
From: Cottage Grove, OR, USA
Status: offline
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RE: AOL page refresh problem - 2/21/2006 23:27:18
Thank you Micheal and Bobby.
_____________________________
Don from TreeTops Ranch, Oregon
"I've got a taste for quality and luxury"
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ContentSeed
Posts: 55
Joined: 10/11/2004
Status: offline
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RE: AOL page refresh problem - 2/22/2006 14:57:28
I had a situation just like you describe!
it was a couple of years ago and it was for a menu (the kind that list food).
the solution we came up with was to append the page names with CGI so menu.htm became menu_CGI.htm and for some reason it made the AOL cache server leave it alone and not keep the copy.
I don't know if it works still but it worked back then.
here's a copy of the site:
http://chrisleeds.com/ksoups/
_____________________________
ContentSeed is an excellent tool for web professionals and a tremendous convenience for their clients.
ContentSeed will change the way you do business.
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Tailslide
Posts: 6003
Joined: 5/10/2005
From: Out here on the raggedy edge
Status: offline
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RE: AOL page refresh problem - 2/23/2006 2:52:23
Not sure if it would work - but it might do:
Add a ? onto the end of the url and thus force the browser to actually go look rather than just rely on the cache. So you'd get her to do:
www.ihateaol.com?
_____________________________
"My strategy is so simple an idiot could have devised it"
Little Blue Plane Web Design | Blood, Sweat & Rust - A Land Rover restoration project
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Ken of Kentropolis
Posts: 78
Joined: 12/15/2005
From: Buffalo, NY USA
Status: offline
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RE: AOL page refresh problem - 2/23/2006 16:37:45
I HAVE seriously thought about charging AOLers more. But I never did.
And I have dealt with that refresh issue many times over the last couple years. Very frustrating. I try and get them to bring it up in IE, which is more of a hint what they should be using ...
I always encourage clients to ditch them, but some never will -- they try to convince me that I'm some kind of computer genius and hitting the little "E" thingee is too confusing for them to learn.
Anyway, I did a presentaion on "Netiquette" for a paralegals group and mentioned AOL email addys send an embarrassing message about their capability to use the web in their business, even if in any given case it might not be true.
And check this out ... just for laughs:
http://www.geeksbearinggifts.com/AOL/aol_hell.htm
And check out the "AOL Email Support Archive" -- I'm consistently listed near the top of their search engine for "AOL Tech Support" and used to get oodles of AOLers thinking ***I*** was AOL!
Enjoy. And sympathize.
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