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kimboecu1 -> Cannot run the FrontPage Server Extensions... (2/25/2006 17:13:06)
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I have a form on a website that has been functioning fine for over 2 years now. It is an html form that submits results to an email address and to another html file that is in the _private folder. It has a designated confirmation page, that has already been working fine for the past 2 years. I had a client call me and tell me that the form was no longer working, and when I tested it, rather than getting the confirmation page, I get the following error:
Cannot run the FrontPage Server Extensions on this page: "http://www.whatsupgreenville.com/feedback_confirmation.htm"
The URL of the form is http://www.whatsupgreenville.com/feedback.htm.
I have troubleshot this at length myself. The confirmation page has FrontPage include components on it. There's a top banner include, a left nav include, and a right banner include. All of which were implemented using the FrontPage Include Page component. When I remove the include files, all is well, and the form confirmation page displays fine.
I have several sites hosted by the same web hosting company. I have recreated this issue on one other site, and on another site, the problem doesn't occur... this with all page variables being the same. I don't know if all of these sites reside on the same server.
I cannot get my hosting company to seriously look into the issue, as I am getting the proverbial, "must be something you did." Since this form was working fine for 2 years, and I haven't touched it, and they have probably performed patches and upgrades on their servers, i tend to believe this is a server/FP extension issue not something I did.
Any ideas? If you know of a solution or any documentation on the subject that I can give my web hosting provider, that would be fabulous. Thanks!!!!!
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