|
BigCat -> RE: "An error occurred accessing your..." (6/3/2006 13:04:32)
|
If they claim that it's your software, but you only get the errors on their server - then I'm afraid I'm going to have to dis-agree with them. Find out if they are running a TRUE WindowsSERVER2003 system. Plus, make sure that you're using the latest (2003) version of FrontPage. Unfortunately there are a LOT of IT "professionals" who "THINK" they know all about FrontPage and windows servers, but really just haven't kept abreast of all the enhancements and changes over the past 8 or 10 years. I ran into a similar situation with a host a couple years ago. The "Pro" informed me that it was my own problems and settings and that no one else has had the problem with their server. I finally convinced him to tell me what ACTUAL software he/they were running for a server or server extensions, and it turned out that they didn't even have microsoft based servers, but yet they claimed 100% compatibility. When I asked him how often he updated the server extensions, he said (and I quote)... "What server extensions?" Well I just about pee'd myself laughing at him... cancelled my account and moved the website to my own server. The only reason the site was on a hosted server was because that's where my client wanted it. The long and short of it, is this... if it works on every other server you deal with, then in fact it's not YOUR error. In the mean time - head to microsoft.com and make sure you have the newest updates, extensions, and any supporting updates that you can find. If things still don't work - then try creating the same error on a different server. If you have to - copy the entire site to a different server and duplicate the exact conditions which cause the error. This is a good way to double check a variety of issues, plus it will tell you FOR SURE, which end the error is coming from.
|
|
|
|