Expired Domains with Network Soltuions

Expired Domains with Network Soltuions (Full Version)

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Thomas Brunt -> Expired Domains with Network Soltuions (3/13/2006 11:47:51)
Based on the recent experiences of one of my hosting customers, it appears to me as though Network Solutions has undertaken a new policy regarding expired domains. Instead of letting the expired domain go away and allowing it to be purchased again at standard rates, Network Solutions (actually a division of them called "New Ventures") is taking ownership of the domain name. If you accidentally let your domain lapse, New Ventures will sell your domain back to you. You have to make them an offer. The minimum offer accepted is $100, but they reserve the right to ask for much more money than that if they decide the domain has significant value. Why would anyone buy a new domain from these guys? t

BobbyDouglas -> RE: Expired Domains with Network Soltuions (3/13/2006 11:50:41)
Wow. That is just amazing. Basically, once your domain expires, you have to pay more than $35 to have it back?

Thomas Brunt -> RE: Expired Domains with Network Soltuions (3/13/2006 12:18:38)
You have to pay at least $100, but they don't just give you a place to pay. You have to submit an offer, and this begins the bargaining. t

coreybryant -> RE: Expired Domains with Network Soltuions (3/13/2006 13:41:15)
A lot of companies do this - to one extent or another. I think Bulk Register will charge you almost $200 if you want the domain name back.

Mojo -> RE: Expired Domains with Network Soltuions (3/13/2006 13:46:09)
This is common - Godaddy charges $80. Although, NS should give you 30 days after the domain has expired before throwing you into the auction.

Thomas Brunt -> RE: Expired Domains with Network Soltuions (3/13/2006 14:16:35)
I can see charging a flat rate, but the "make an offer" concept is very disturbing. It sounds like they would take you to the cleaners if your site was making serious money. t

dpf -> RE: Expired Domains with Network Soltuions (3/13/2006 14:19:33)
quote: It sounds like they would take you to the cleaners if your site was making serious money. why not? if you are making money and fail to reregister your domain name, someone else acquires it and isnt going to sell it back cheaply. If the Yankees accidentally leave derek Jeter on unprotected waivers and another team snatches him up, what do you think theprice would be to "get him back"??

BobbyDouglas -> RE: Expired Domains with Network Soltuions (3/13/2006 14:59:26)
quote: ORIGINAL: Mojo This is common - Godaddy charges $80. Although, NS should give you 30 days after the domain has expired before throwing you into the auction. - Two months ago when a domain expired, I was able to renew the domain without paying any additional fee at all. quote: someone else acquires it and isnt going to sell it back cheaply - Nobody can register the expired domain until it goes through the redemption period though, correct?

Thomas Brunt -> RE: Expired Domains with Network Soltuions (3/14/2006 8:13:52)
quote: why not? I have the choice of what company to use when I register a domain. If I know that company A has a policy to actively exploit mistakes that I make and use those against me to maximize their profit and minimize mine, then I will choose another registrar. t

Mojo -> RE: Expired Domains with Network Soltuions (3/14/2006 11:32:42)
quote: - Two months ago when a domain expired, I was able to renew the domain without paying any additional fee at all. Godaddy keeps your domains in your account for 12 days after it expires. During this period you can register the domain with no additional fee's. After 12 days they are supposed to place the domain in redemption period. To retrieve a domain during the redemption period is $80.

Thomas Brunt -> RE: Expired Domains with Network Soltuions (3/14/2006 11:47:54)
I don't think that's anywhere near as brazen as telling the customer to make an offer. I think it's a clear conflict of interest for a registrar to work against its customers the way the Red Sox work against the Yankees. t

dpf -> RE: Expired Domains with Network Soltuions (3/14/2006 11:59:24)
when you fail to re-register the domain name, you are no longer a "customer" vis-a-vis that name. you gave it up voluntarily. the company is now offering all their "customers" a chance to bid on it. Any decent domain register Ive ever worked with gave me plenty of advance email notices of upcoming registration date and many even offer "auto-renew". If you didn't renew it, it's no longer "yours" - period.

Thomas Brunt -> RE: Expired Domains with Network Soltuions (3/14/2006 12:21:22)
My customer was unaware that the email and physical addresses in her registration were no longer valid. She never received any notification that the address was going to expire. It's a mistake, but it's an honest mistake that lots of people make. You can take a "that's life in the big city" attitude, but you have to live with that reputation when you're trying to attract new customers. I get to choose between Godaddy who charges a flat fee if I make this kind of mistake or Netsol, who reserves the right to take me to the cleaners if they possibly can when I register my next domain. It's an easy choice. t

BobbyDouglas -> RE: Expired Domains with Network Soltuions (3/14/2006 12:22:42)
quote: ORIGINAL: Mojo quote: - Two months ago when a domain expired, I was able to renew the domain without paying any additional fee at all. Godaddy keeps your domains in your account for 12 days after it expires. During this period you can register the domain with no additional fee's. After 12 days they are supposed to place the domain in redemption period. To retrieve a domain during the redemption period is $80. - 12 days isn't that much time, but should be enough if you actually visit your domain. As long as we (domain owners) have enough time to register it after it expires, I'm happy. 30 days would be ideal, the good old 90 would be better [8D] quote: If you didn't renew it, it's no longer "yours" - period. - The problem is that it has been the norm for registrars to have your domain in a 60-90 day redemption period where you are the only one who could register it. You might no longer own it, but changing the normal from the 60-90 day redemption period, to one that says you have to bid on it once it expires, is a pretty big change.

dpf -> RE: Expired Domains with Network Soltuions (3/14/2006 12:47:17)
quote: It's a mistake, but it's an honest mistake that lots of people make. You can take a "that's life in the big city" attitude, but you have to live with that reputation when you're trying to attract new customers. I agree with that. I haven't been arguing that what they are doing is nice or thatI would do it - just that it is cut-throat good old American Capitalism

Kitka -> RE: Expired Domains with Network Soltuions (3/14/2006 19:03:20)
GoDaddy has an "Auto Renew" option. So if you have many domains as we do, you can set it and (almost) forget it. You just need to remember to update the expiry date on your credit card when necessary. Then, the onus is on you to change the setting if you no longer want a domain renewed. The 60 day and 30 day reminders are still emailed, so you have plenty of warning. But if you forgot to update your email address at GoDaddy, an $8.95 debit is a reasonably cheap wake up call.

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