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Mango Himself
Posts: 2172
Joined: 11/28/2005
Status: offline
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RE: Watertight contract too lengthy? - 4/20/2006 17:21:44
I agree with both you and Douglas/ Actually his posting is a repost of an answer he gave me re a customer of mine who was suggestiong I advise him on SEO. I mentioned to my customer, during the presentation, that SEO was not included in the original quote (and I only mentioned it because he brought it up during our meeting). He later demanded support on that issue and I had to refer to the original presentation. He finally understood and we signed a different contract for SEO services.
I can only imagine the madness of describing everything that is not included in a website design LOL We should definitely include this one:
34.4 f) Making your aunt Agnes actually love your site, is not included
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Nicole
Posts: 2959
Joined: 9/15/2004
From: Sydney, Australia
Status: offline
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RE: Watertight contract too lengthy? - 4/20/2006 17:30:33
...couple of things....
With the "not included" issue, the only time that appears in my contract is in relation to training where I have a separate heading titled "Training not required" which reads:
quote:
Extensive use of Internet and e-mail training will not be provided; this training should be taken up with Client’s Internet Service Provider or another agency providing this service....
As for yb2's comments, I agree with you, but in doing that for each customer you'd find yourself writing a contract for each client rather than just having one there on hand. My community service clients know that the e-commerce points in the contract are irrelevent to them, we either strike through those points, or just leave them in as it matters little. Who knows, one day they may sell a promotional t-shirt or something?
And as I was picked on in another thread last night for a very minor typo, I'd like Dan and mango to tell us who Theo and Amy are?
Nicole
_____________________________
". . . and God created man in his image." errr, shouldn't that be "and man created God in his image'?
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dpf
Posts: 7120
Joined: 11/12/2003
From: India-napolis
Status: offline
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RE: Watertight contract too lengthy? - 4/20/2006 17:37:48
quote:
I was picked on in another thread last night for a very minor typo, thats unfair given my atrocious lack of attention to my typing..plust recently on the road im using a lap top that skips keys......mea culpa, mea culpa, mea maxima culpa
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Dan
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yb2
Posts: 653
Joined: 1/30/2006
Status: offline
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RE: Watertight contract too lengthy? - 4/20/2006 17:48:07
Short contract, long and detailed product criteria. Beat the client over the head until you have a blueprint that can be implemented properly. If everything is clear from the start the likelihood of a legal fallout would seem low, and hence require less legalese.
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yb2
Posts: 653
Joined: 1/30/2006
Status: offline
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RE: Watertight contract too lengthy? - 4/20/2006 17:51:48
quote:
I agree with you, but in doing that for each customer you'd find yourself writing a contract for each client rather than just having one there on hand
That is what I'm proposing. Every project should have all the criteria spelt out ad nauseum at the beginning, and that is the real basis of any contract - what you provide for what cost and how long will it take.
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