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JacieClaeys
Posts: 148
Joined: 7/13/2004
From: Henderson,TX
Status: offline
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2003 Server and Big Problems-Need Help - 4/5/2006 1:08:26
On March 16th my web host migrated my site
www.nrgsaver.com
to their new 2003 Server running in IIS6 mode. Since that time my SalesCartPro shopping cart has not worked. I have talked to them daily but never to anyone who has any authority. They kept saying they could fix it but never did.
Finally, on March 30 I bought SalesCartPro tech support. He looked at it and had them change the permissions. Now it is dropping sessions when it goes to secure mode and while the pages come up in secure mode it isn't taking the information forward to the next page. The web host is now telling me I need to make my whole site secure in order for it to work. First, I won't do that and second it doesn't make any sense...surely everyone with a cart doesn't have their whole site in secure.
The web host engineer sent me an email giving this URL to tell me why my cart won't work:
http://www.aspfaq.com/show.asp?id=2157
My cart tech read it and says this is ridiculous. Their own site, using this cart is running on a 2003 Server. He says they are doing something bizarre and NON-STANDARD with the SSL settings.
From what I am understanding from the web host the problem is that they have a shared server. The purpose of which is supposedly "more secure". Also your site comes up faster by grabbing random DSN connection strings. Most of this is over my head but I get the general idea.
Has anyone else had this experience or can you explain it to me so I will know what to do with my site. It either needs to get fixed or I need to move it to another host.
Any and all suggestions welcome.
Thanks
Jacie
< Message edited by JacieClaeys -- 4/5/2006 1:35:12 >
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ellipisces
Posts: 849
Joined: 12/14/2003
Status: offline
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RE: 2003 Server and Big Problems-Need Help - 4/5/2006 5:10:42
I didn't get dropped in HTTPS???
My information did not get carried forward, but perhaps that is a form error?
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coreybryant
Posts: 2488
Joined: 3/17/2002
From: Castle Rock CO USA
Status: offline
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RE: 2003 Server and Big Problems-Need Help - 4/5/2006 7:52:36
quote:
ORIGINAL: JacieClaeys
My cart tech read it and says this is ridiculous. Their own site, using this cart is running on a 2003 Server. He says they are doing something bizarre and NON-STANDARD with the SSL settings. Usually no. Your cart though, I was able to go thru the entire check out process without entering any information. This did not make any sense to me. There is no checking on the cart.
quote:
ORIGINAL: JacieClaeys
From what I am understanding from the web host the problem is that they have a shared server. The purpose of which is supposedly "more secure". Also your site comes up faster by grabbing random DSN connection strings. Most of this is over my head but I get the general idea. You are probably on a shared server, but you have you own IP address because you are using your own SSL cert.
If you would like - consider uploading it to another server and test it. And if it works there then you know it is the server.
DSN connections actually make it a bit slower - but maybe it is DNS?
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog
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JacieClaeys
Posts: 148
Joined: 7/13/2004
From: Henderson,TX
Status: offline
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RE: 2003 Server and Big Problems-Need Help - 4/5/2006 10:58:57
quote:
ORIGINAL: coreybryant
You are probably on a shared server, but you have you own IP address because you are using your own SSL cert.
From what they tell me I do not have my own IP address anymore.When we moved to the new server we all had to use our username and PW in FTP. They say the only accounts they use static IP's for are Cold Fusion
quote:
If you would like - consider uploading it to another server and test it. And if it works there then you know it is the server.
Do you mean upload to a different 2003 Server? Because my site worked perfectly on their old server for 2 years. This didn't happen until they migrated me to the 2003 server.
quote:
DSN connections actually make it a bit slower - but maybe it is DNS?
Here is what they tell me on their Control Panel:
DSN Connections
Many Windows applications use file-based DSNs (Data Source Name) for database connectivity. For security reasons, ReadyHosting discourages the use of DSNs. If your application will only work with a DSN, please contact support and we will try to help you get set up.
This is other information from the Control Panel that may affect my site but I don't know that for sure:
At Doesn'tWorkHosting, any file that you can access via your domain can be accessed through a Secure Socket Layer (SSL) connection as well.
To access any of your files through a SSL connection, use the following URL:
https://pjcnrg.doesntworkhosting.com/<anyfile>
... where <anyfile> is the name of any file in your web directory.
Files in subdirectories will work too. Just use
https://pjcnrg.doesntworkhosting.com/<directory>/<anyfile>
... where <directory> is the name of any subdirectory.
Re: ASP and ASP.NET Services
Important- Microsoft has discontinued the use of CDONTs. If you are operating CDONTs to run your ASP applications, you will need to convert those applications to the new CDO technology.
RE: CGI and SSI
How CGI works at Doesn'tWorkHosting
Path to your home directory:
//nawinfs02/home/users/web/b817/rh.pjcnrg
This is important for those scripts which need to specify an absolute location.
Recommended path to access scripts:
http://yourdomain.com/cgi-bin/yourscript.cgi
If you do not have a domain name, use:
http://pjcnrg.doesntworkhosting.com/cgi-bin/yourscript.cgi
CGI Languages supported: Perl and Python
Required Server Side Includes filename extensions: .shtml
Required CGI extensions: .pl or .cgi for Perl scripts and .py for Python scripts
Your files must have these exte
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Jacie
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"It's never the tigers that get you...it's always the gnats"
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coreybryant
Posts: 2488
Joined: 3/17/2002
From: Castle Rock CO USA
Status: offline
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RE: 2003 Server and Big Problems-Need Help - 4/5/2006 11:23:07
quote:
ORIGINAL: JacieClaeys
From what they tell me I do not have my own IP address anymore.When we moved to the new server we all had to use our username and PW in FTP. They say the only accounts they use static IP's for are Cold Fusion You do - there is only one website attached to IP 65.254.232.6. When you get an SSL, you have to use port 443 for https. You can use other ports as well but it is much more of a pain and just easier to use one IP address.
quote:
ORIGINAL: JacieClaeys
quote:
ORIGINAL: coreybryant
Do you mean upload to a different 2003 Server? Because my site worked perfectly on their old server for 2 years. This didn't happen until they migrated me to the 2003 server. Yes that is what I mean.
quote:
ORIGINAL: JacieClaeys
To access any of your files through a SSL connection, use the following URL:
https://pjcnrg.doesntworkhosting.com/<anyfile>
... where <anyfile> is the name of any file in your web directory.
Files in subdirectories will work too. Just use
https://pjcnrg.doesntworkhosting.com/<directory>/<anyfile>
... where <directory> is the name of any subdirectory.
You have your own SSL right? Your SSL cert is issued to www.nrgsaver.com by Comodo so that using another URL etc does not pertain to you.
The DSN connection doe snot have any bearing on this as far as I know and it is just something else that they are trying to confuse you with
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog
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coreybryant
Posts: 2488
Joined: 3/17/2002
From: Castle Rock CO USA
Status: offline
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RE: 2003 Server and Big Problems-Need Help - 4/6/2006 7:59:49
Hopefully they will fix it. I did send you an email offering to test it on another Windows 2003 server to see if it had the same effect
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog
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JacieClaeys
Posts: 148
Joined: 7/13/2004
From: Henderson,TX
Status: offline
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RE: 2003 Server and Big Problems-Need Help - 4/6/2006 9:39:39
quote:
ORIGINAL: coreybryant
Hopefully they will fix it. I did send you an email offering to test it on another Windows 2003 server to see if it had the same effect
And I really, really appreciate the offer. I may still need to try that route. The only reason I didn't take you up on it right away is that they have made changes to my global.asa file and who knows what others changes they have made and on what pages. I will need to make sure I use the machine that has the files with no changes to do that. I figured I could send just one of my product pages and the cgi-bin folder to your 2003 server plus the global.asa but was afraid it would make a mess of your files and I think it would also require the fpdb folder and I'm not certain what other files. In other words, if I didn't get ALL the files needed onto your server it might not tell us anything. If I am not back up by tomorrow I am going to switch to hosting where my cart was designed because they designed the cart and I know it will work there. And they will do any repair work my current host may have messed up, as part of the move. I really want to stay at my current host but I am beginning to think that is not possible.
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Jacie
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"It's never the tigers that get you...it's always the gnats"
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coreybryant
Posts: 2488
Joined: 3/17/2002
From: Castle Rock CO USA
Status: offline
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RE: 2003 Server and Big Problems-Need Help - 4/6/2006 10:30:05
No problem - that was the other thing that was a bit weird - your files being in the cgi folder. They can be anywhere since they are ASP.
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog
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