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Microsoft MVP

 

Need help from being spam listed

 
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All Forums >> Web Development >> Server Issues >> Need help from being spam listed
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jeeweb

 

Posts: 6
Joined: 7/8/2005
Status: offline

 
Need help from being spam listed - 4/29/2006 6:36:42   
Hi
I have a web site that provides online services to members.

The web server sends out over 10000 emails every day to thousands of members who have opted in to receive email notifications and updates. Emails are sent only those members who have willingly selected in their control panel to receive email notifications. Each member who has opted in to receive notifications of updates to their accounts receives anywhere from 1-10 emails in a day. I believe this is not considered as spam as we only send emails to members who have asked us to.

I have lately observed and members have been complaining that any email from my web site ends up in the Bulk Mail / Junk Mail folder in Yahoo Mail, Hotmail, Gmail and Outlook. I am not sure why this is happening, I believe so that may be my domain has been black listed or such owing to the volume of around 10000 emails sent out every day

Can someone advice on what should I do so that this does not happen.

Any help or advice on this matter is appreciated.

Thanks
quote:

BobbyDouglas

 

Posts: 5452
Joined: 5/15/2003
From: Arizona
Status: offline

 
RE: Need help from being spam listed - 4/29/2006 17:50:12   
quote:

Can someone advice on what should I do so that this does not happen.

- Make sure all of your e-mails do not show any hints of spam. It only takes a few e-mails to get your mailserver's IP blacklisted.

_____________________________

Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge

(in reply to jeeweb)
jaybee

 

Posts: 14121
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

 
RE: Need help from being spam listed - 4/29/2006 18:49:37   
My host restricts emails to 100 per hour to stop this from happening. You'll also notice that Hotmail, Gmail etc restrict the maximum number you can send out at a time. I suspect this is where your problem lies.

You should also make sure the recipients put your email address in their address books.

You may find this useful
http://dedicated.pacbell.net/faq/FAQs_blacklist.html#avoid

http://www.blacklistmonitor.com/

_____________________________

If it ain't broke..... fix it until it is.
:)

:)
GAWDS
Now where did I put that Doctype?

(in reply to BobbyDouglas)
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