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womble -> RE: bbc news thing about usability etc (5/15/2006 11:43:16)
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That can only be good news for everyone whether disabled or not.
quote:
Despite the involvement of charities that try to raise awareness of accessibility issues, Guido Gybels, director of new technologies at the RNID, said the charter aimed to help everyone.
"We are not talking about small groups of people with specialist needs," he said.
Instead, said Mr Gybels, the charter wanted to make companies apply accessibility and usability to everything they produce - no matter who buys it or uses it.
"This is about making the experience better for every single one of your customers," he said.
Like the site says, taking account of accessibility and usability can only be of benefit to customers, and happy customers are customers that are likely to come back and buy from you again.
I think this initiatives an excellent thing - it's just what is needed, a sea change in how companies perceive their customers and provide services.
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