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Microsoft MVP

 

PC restart itself and can't get to Welcome Screen

 
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All Forums >> Community >> Computer Software and Hardware issues >> PC restart itself and can't get to Welcome Screen
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blodg8

 

Posts: 3
Joined: 6/6/2006
Status: offline

 
PC restart itself and can't get to Welcome Screen - 6/6/2006 15:30:09   
Hi all,

I am running Window XP sp2 and just last night when i was surfing, my computer froze so I reboot. Once I reboot, the computer when into a loop of restarting. It never gets to the Welcome screen. I can see the screen and a quick flash of the blue screen then back to the start up bios. What can I do to get this fix? is there a new virus out there that is causing this problem or do I need to reformat and reinstall my HDD. Please help.

thanks
rdouglass

 

Posts: 9167
From: Biddeford, ME USA
Status: offline

 
RE: PC restart itself and can't get to Welcome Screen - 6/6/2006 15:39:55   
quote:

do I need to reformat and reinstall my HDD


Only as a last resort.

Hi and Welcome to OutFront.

I'd restart in Safe Mode Command Propmot Only and see if you can run a:

chkdsk /r

That will frequently repair broken drivers (which it looks it may be.) It won't do any harm and may help. Hope so...

_____________________________

Don't take you're eye off your final destination.

ASP Checkbox Function Tutorial.

(in reply to blodg8)
blodg8

 

Posts: 3
Joined: 6/6/2006
Status: offline

 
RE: PC restart itself and can't get to Welcome Screen - 6/6/2006 16:08:16   
how do I get into safe mode and once I do that, do I go to run and type in "a: chkdsk/r"? what do I do next if that is done. do I restart and it should start up back into the normal mode. could it be an virus also? let me try this and i will post tonight. that's if I can get into my welcome screen and go online. thanks

(in reply to rdouglass)
blodg8

 

Posts: 3
Joined: 6/6/2006
Status: offline

 
RE: PC restart itself and can't get to Welcome Screen - 6/6/2006 22:19:29   
Hi Rdouglas,

I can't run that chkdsk/r command.

do i need a disk for it if I am running it thru the "a" drive?

help. I am stuck

(in reply to blodg8)
rdouglass

 

Posts: 9167
From: Biddeford, ME USA
Status: offline

 
RE: PC restart itself and can't get to Welcome Screen - 6/7/2006 14:25:47   
quote:

I can't run that chkdsk/r command.


Did you boot into Safe Mode Command Prompt Only?

_____________________________

Don't take you're eye off your final destination.

ASP Checkbox Function Tutorial.

(in reply to blodg8)
Brandon

 

Posts: 431
Joined: 7/13/2004
From: Indiana, US
Status: offline

 
RE: PC restart itself and can't get to Welcome Screen - 6/9/2006 11:03:13   
blodg8,

What kind of computer is it?

To run the chkdsk/r do this...

Boot your computer from your Windows XP Cd
When it comes up Press the letter R on your keyboard to proceed to the Windows Recovery Console.
As you progress to the Recovery Console you may be asked which partition you would like to boot into. Type the number associated with the partition containing your NTFS partition (usually 1 or 2) and then press enter to continue.
Now you should be at a command prompt type in the chkdsk/r

_____________________________

~ Brandon

(in reply to rdouglass)
jamidodger

 

Posts: 1
Joined: 3/17/2007
Status: offline

 
RE: PC restart itself and can't get to Welcome Screen - 3/17/2007 8:25:30   
Hi my pc is windows xp sp2 it says its got a file missing i can't use my windows xp disk or floppy what 2 do???

(in reply to Brandon)
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