BT Home Hub Disconnecting Problems (Full Version)

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mrabc -> BT Home Hub Disconnecting Problems (12/27/2006 13:41:18) Does anyone experience random disconnects when using BT Home Hub? In the month that Ive had my Hub it must have disconnected 30 times, the broadband light just flickers on and off for about 5 seconds and then returns, but it's enough to kick me out of an online PS2 gaming network. Anyone else using BT had problems?

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Spooky -> RE: BT Home Hub Disconnecting Problems (12/27/2006 14:36:49) Im guessing bt is a normal DSL service? You are using line filters? Does the quality improve if you dont have any other phones / equipment plugged into other phone jacks?

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mrabc -> RE: BT Home Hub Disconnecting Problems (12/28/2006 6:11:42) Yeah am using the small plastic line filters that come with the equipment, are they vital? will they cause the disconects ?

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Donkey -> RE: BT Home Hub Disconnecting Problems (12/28/2006 8:40:58) It is important that the router (hub) is plugged into the main phone socket, i.e. the first one in the house - the one BT installed. If you plug it into a subsidiary socket your broadband service will be affected by phone calls and by data calls on the telephone line connected to your sky box if you have Sky TV. All other phone sockets including the one connected to your sky box should be fitted with the filters.

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