Pulling My Hair Out! (Full Version)

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kandykane -> Pulling My Hair Out! (12/29/2006 20:05:10)

I have been trying to get a simple form done for my site. When I hit the submit button, it goes to an error 404 page and I don't get the info via email.

I used the form wizard and the long route...nothing is working. I have gone through the tuts..still nothing works.

Can someone please tell me what I am doing wrong? I have been at this one thing all day long!

Thank you,
Linda
http://www.Lindaandcompany.com/customerform.htm



Kitka -> RE: Pulling My Hair Out! (12/29/2006 20:46:13)

At a rough guess, I'd say the path to your results file is incorrect.

Try changing this bit of the webbot code: 

u-file="fpweb:///_private/ClientInfo.txt"


to this: 

u-file="_private/ClientInfo.txt"


You'll either need to edit the page in HTML view, or go to Form Properties and change it there. Plus, ensure that the file named ClientInfo.txt exists in your _private folder.

If that doesn't work, let us know and we'll look at it again.



treetopsranch -> RE: Pulling My Hair Out! (12/29/2006 20:55:36)

Are the FP extensions enabled on your server?
Did you publish or ftp?

"The requested URL /--WEBBOT-SELF-- was not found on this server"

This error may indicate that you may have used FTP instead of publishing if FP extensions were enabled.

As a side note Linda, don't use FP forms. They are not secure.



kandykane -> RE: Pulling My Hair Out! (12/29/2006 21:19:28)

They are enabled on my server, I did ftp as the "publish web" will not highlight for me to click onto. Not sure why that is. I have searched for the answer, but nothing.

So, I should make my own form and not use the wizard?

Thank you,
Linda



Kitka -> RE: Pulling My Hair Out! (12/29/2006 21:32:46)

The FPSE may have been enabled once, but they are not working now.

I tested your site here:
http://www.dnswiz.com/fptype.htm

and it reports:
WWW Site: www.lindaandcompany.com
Port: 80
Server Software: Apache
FrontPage Extensions: NO

It is likely that FTPing your files has corrupted the FPSE. You (or your host if you don't have a control panel) will have to reinstall them. If you need FPSE you must publish using http not ftp.

But Don is correct - the FP form handler is insecure, it is better to use a third party script. One that is very secure and highly recommended is Mike Cherim's. A number of the regulars here use it, so help is at hand if you need it.



jaybee -> RE: Pulling My Hair Out! (12/30/2006 5:44:44)

Mike's form will only work if you have PHP available on your host but if you have then it's the best one to go for.



Kitka -> RE: Pulling My Hair Out! (12/30/2006 5:50:52)

quote:

Server Software: Apache


It'd be highly unusual for an Apache server to not have PHP available. [&:]



kandykane -> RE: Pulling My Hair Out! (12/30/2006 7:58:26)

WOW!!! What a wealth of information. You all ROCK! I have been posting on the Microsoft forum, with little help (them mainly speaking in tech terms) which I didn't understand. I am so happy to have found this forum. You all are my new best friends..LOL

I will go and reinstall on my server, then go to the other site to generate my form. It does have php as my other 2 sites are php sites.

Crossing my fingers, toes and legs!


Thank you,
Linda



womble -> RE: Pulling My Hair Out! (12/30/2006 8:42:31)

First rule of thumb when dealing with badly behaved FP forms - reinstall the FPSEs first and see if that fixes it. If that doesn't work, come here. [:D]

Step 2 - ditch FP forms and get something more secure.

Step 3 - come back here when that doesn't work...[:D]

Welcome to OF btw! [:)]



jaybee -> RE: Pulling My Hair Out! (12/30/2006 9:01:43)

quote:

ORIGINAL: Kitka

It'd be highly unusual for an Apache server to not have PHP available. [&:]

Hey gimme a break, it was early morning here, my eyes were only half open.

quote:

You all are my new best friends..LOL
You may regret that. [:D]



kandykane -> RE: Pulling My Hair Out! (12/30/2006 9:29:07)

FrontPage Extensions

Current Install Status Installed is
what my server reads, but DNS Wizard reads:

WWW Site: www.lindaandcompany.com
Port: 80
Server Software: Apache
FrontPage Extensions: NO

I give...any suggestions?

I have a grand opening on Tuesday in my area, so I need this site up and running correctly....who knew that 1 little form could cause so much trouble..LOL

Thanks..Linda

ps..thanks for the warm welcome!












caz -> RE: Pulling My Hair Out! (12/30/2006 9:37:01)

Extensions can be installed but either not configured correctly and/or not applied to your web. Either way your server tech people need to get off their backsides and do it for you. [;)]



womble -> RE: Pulling My Hair Out! (12/30/2006 9:37:11)

You've two options (which aren't mutually exclusive btw)...

1) raise a support ticket with your hosts and badger them repeatedly until they explain why the FPSEs aren't working/fix them

2) check out Mike Cherim's form as suggested above.

It's very easy to install, and a number of us here use it, so if you run into any problems there should be someone around that can help you out. The first time I installed it, it took around 10 minutes. You can pretty much copy 'n' paste the provided code providing you know the basics of HTML, and with a few tweaks of the configuration file you're set to go.



kandykane -> RE: Pulling My Hair Out! (12/30/2006 9:48:21)

Thanks...I downloaded Mike's and it is looking pretty greek like to me.

Did I mention this is my first site....and I am a natural blonde..LOL....so I am learning as I go. My main attributes is graphic design...so this is a new field for me. I wanted my site a certain way, so I figured it was easier for me just to do it myself..yeah...right!!

Forget the blonde part...I do have a degree! hehehe

If anyone can give me a start on the form I downloaded from Mike, that would be great...at this point, I would pay someone to get this form done for me!! Any takers?

I need more coffee!!!

Hugs,
Linda




jaybee -> RE: Pulling My Hair Out! (12/30/2006 9:53:27)

I'm just off out so I've PMd Rachel to see if she can help you. If you're still stuck when I get back I'll take a look for you.



womble -> RE: Pulling My Hair Out! (12/30/2006 9:54:59)

Gimme five minutes (just off to put the kettle on [:D]) and I'll PM you.



caz -> RE: Pulling My Hair Out! (12/30/2006 9:58:31)

Being blonde with a degree, but no knowledge of PHP I found it a bit daunting too, but following Mike's clear instructions I got it to work. Rachel is the best person to help out though.

Blonde is not a problem, but graphic design?...[;)]



kandykane -> RE: Pulling My Hair Out! (12/30/2006 17:23:16)

Rachael got me up and running...what a doll!

I appreciate everyone's help and input. Like I said before you all ROCK!!

Hugs,
Linda



Kitka -> RE: Pulling My Hair Out! (12/30/2006 17:33:11)

quote:

it was early morning here, my eyes were only half open.


You call 10.44 am "early"? Yikes, did you have a party the night before or is late rising the norm for you?

/ducks the bananas jaybee is throwing at me [sm=lol.gif]



treetopsranch -> RE: Pulling My Hair Out! (12/30/2006 21:54:14)

Linda, Let us know what steps you took to fix the problem. Maybe others are interested and may learn from your experience.



jaybee -> RE: Pulling My Hair Out! (12/31/2006 2:26:12)


quote:

ORIGINAL: Kitka

quote:

it was early morning here, my eyes were only half open.


You call 10.44 am "early"? Yikes, did you have a party the night before or is late rising the norm for you?

/ducks the bananas jaybee is throwing at me [sm=lol.gif]
Went to a gig in London the night before and didn't get home till 3am. Then got woken up at 5.30 with a storm, then again at 8 when a client rang, so sleep had been a bit on the short side. I didn't even have the strength to pick up a banana let alone throw one.



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