Pulling My Hair Out!

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Pulling My Hair Out!

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All Forums >> Web Development >> Microsoft FrontPage Help >> Pulling My Hair Out!

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kandykane Posts: 6 Joined: 12/29/2006 Status: offline	Pulling My Hair Out! - 12/29/2006 20:05:10 I have been trying to get a simple form done for my site. When I hit the submit button, it goes to an error 404 page and I don't get the info via email. I used the form wizard and the long route...nothing is working. I have gone through the tuts..still nothing works. Can someone please tell me what I am doing wrong? I have been at this one thing all day long! Thank you, Linda http://www.Lindaandcompany.com/customerform.htm

Kitka

Posts: 2515
Joined: 1/31/2002
From: Australia
Status: offline

RE: Pulling My Hair Out! - 12/29/2006 20:46:13

At a rough guess, I'd say the path to your results file is incorrect.

Try changing this bit of the webbot code:

u-file="fpweb:///_private/ClientInfo.txt"

to this:

u-file="_private/ClientInfo.txt"

You'll either need to edit the page in HTML view, or go to Form Properties and change it there. Plus, ensure that the file named ClientInfo.txt exists in your _private folder.

If that doesn't work, let us know and we'll look at it again.

_____________________________

Kitka
**It is impossible to make anything foolproof because fools are so ingenious.**

(in reply to kandykane)


treetopsranch Posts: 1069 From: Cottage Grove, OR, USA Status: offline	RE: Pulling My Hair Out! - 12/29/2006 20:55:36 Are the FP extensions enabled on your server? Did you publish or ftp? "The requested URL /--WEBBOT-SELF-- was not found on this server" This error may indicate that you may have used FTP instead of publishing if FP extensions were enabled. As a side note Linda, don't use FP forms. They are not secure. _____________________________ Don from TreeTops Ranch, Oregon "I've got a taste for quality and luxury" (in reply to kandykane)


kandykane Posts: 6 Joined: 12/29/2006 Status: offline	RE: Pulling My Hair Out! - 12/29/2006 21:19:28 They are enabled on my server, I did ftp as the "publish web" will not highlight for me to click onto. Not sure why that is. I have searched for the answer, but nothing. So, I should make my own form and not use the wizard? Thank you, Linda (in reply to treetopsranch)


Kitka Posts: 2515 Joined: 1/31/2002 From: Australia Status: offline	RE: Pulling My Hair Out! - 12/29/2006 21:32:46 The FPSE may have been enabled once, but they are not working now. I tested your site here: http://www.dnswiz.com/fptype.htm and it reports: WWW Site: www.lindaandcompany.com Port: 80 Server Software: Apache FrontPage Extensions: NO It is likely that FTPing your files has corrupted the FPSE. You (or your host if you don't have a control panel) will have to reinstall them. If you need FPSE you must publish using http not ftp. But Don is correct - the FP form handler is insecure, it is better to use a third party script. One that is very secure and highly recommended is Mike Cherim's. A number of the regulars here use it, so help is at hand if you need it. _____________________________ Kitka It is impossible to make anything foolproof because fools are so ingenious. (in reply to kandykane)


jaybee Posts: 14176 Joined: 10/7/2003 From: Berkshire, UK Status: offline	RE: Pulling My Hair Out! - 12/30/2006 5:44:44 Mike's form will only work if you have PHP available on your host but if you have then it's the best one to go for. _____________________________ If it ain't broke..... fix it until it is. GAWDS Now where did I put that Doctype? (in reply to Kitka)


Kitka Posts: 2515 Joined: 1/31/2002 From: Australia Status: offline	RE: Pulling My Hair Out! - 12/30/2006 5:50:52 quote: Server Software: Apache It'd be highly unusual for an Apache server to not have PHP available. _____________________________ Kitka It is impossible to make anything foolproof because fools are so ingenious. (in reply to jaybee)


kandykane Posts: 6 Joined: 12/29/2006 Status: offline	RE: Pulling My Hair Out! - 12/30/2006 7:58:26 WOW!!! What a wealth of information. You all ROCK! I have been posting on the Microsoft forum, with little help (them mainly speaking in tech terms) which I didn't understand. I am so happy to have found this forum. You all are my new best friends..LOL I will go and reinstall on my server, then go to the other site to generate my form. It does have php as my other 2 sites are php sites. Crossing my fingers, toes and legs! Thank you, Linda (in reply to Kitka)


womble Posts: 5614 Joined: 3/14/2005 From: Living on the edge Status: offline	RE: Pulling My Hair Out! - 12/30/2006 8:42:31 First rule of thumb when dealing with badly behaved FP forms - reinstall the FPSEs first and see if that fixes it. If that doesn't work, come here. Step 2 - ditch FP forms and get something more secure. Step 3 - come back here when that doesn't work... Welcome to OF btw! _____________________________ ~~ "A cruel god ain't no god at all" ~~ (in reply to kandykane)

jaybee

Posts: 14176
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

RE: Pulling My Hair Out! - 12/30/2006 9:01:43

quote:

ORIGINAL: Kitka

It'd be highly unusual for an Apache server to not have PHP available.

Hey gimme a break, it was early morning here, my eyes were only half open.

quote:

You all are my new best friends..LOL

You may regret that.

_____________________________

If it ain't broke..... fix it until it is.

GAWDS
Now where did I put that Doctype?

(in reply to Kitka)


kandykane Posts: 6 Joined: 12/29/2006 Status: offline	RE: Pulling My Hair Out! - 12/30/2006 9:29:07 FrontPage Extensions Current Install Status Installed is what my server reads, but DNS Wizard reads: WWW Site: www.lindaandcompany.com Port: 80 Server Software: Apache FrontPage Extensions: NO I give...any suggestions? I have a grand opening on Tuesday in my area, so I need this site up and running correctly....who knew that 1 little form could cause so much trouble..LOL Thanks..Linda ps..thanks for the warm welcome! (in reply to jaybee)


caz Posts: 3552 Joined: 10/10/2001 From: Somewhere south of Chester, UK Status: offline	RE: Pulling My Hair Out! - 12/30/2006 9:37:01 Extensions can be installed but either not configured correctly and/or not applied to your web. Either way your server tech people need to get off their backsides and do it for you. _____________________________ Do not meddle in the affairs of cats, for they are subtle and will dance, or more on your keyboard. Cheshire cat. www.doracat.co.uk I remember when it took less than 4hrs to fly across the Atlantic. (in reply to kandykane)


womble Posts: 5614 Joined: 3/14/2005 From: Living on the edge Status: offline	RE: Pulling My Hair Out! - 12/30/2006 9:37:11 You've two options (which aren't mutually exclusive btw)... 1) raise a support ticket with your hosts and badger them repeatedly until they explain why the FPSEs aren't working/fix them 2) check out Mike Cherim's form as suggested above. It's very easy to install, and a number of us here use it, so if you run into any problems there should be someone around that can help you out. The first time I installed it, it took around 10 minutes. You can pretty much copy 'n' paste the provided code providing you know the basics of HTML, and with a few tweaks of the configuration file you're set to go. _____________________________ ~~ "A cruel god ain't no god at all" ~~ (in reply to kandykane)


kandykane Posts: 6 Joined: 12/29/2006 Status: offline	RE: Pulling My Hair Out! - 12/30/2006 9:48:21 Thanks...I downloaded Mike's and it is looking pretty greek like to me. Did I mention this is my first site....and I am a natural blonde..LOL....so I am learning as I go. My main attributes is graphic design...so this is a new field for me. I wanted my site a certain way, so I figured it was easier for me just to do it myself..yeah...right!! Forget the blonde part...I do have a degree! hehehe If anyone can give me a start on the form I downloaded from Mike, that would be great...at this point, I would pay someone to get this form done for me!! Any takers? I need more coffee!!! Hugs, Linda (in reply to womble)


jaybee Posts: 14176 Joined: 10/7/2003 From: Berkshire, UK Status: offline	RE: Pulling My Hair Out! - 12/30/2006 9:53:27 I'm just off out so I've PMd Rachel to see if she can help you. If you're still stuck when I get back I'll take a look for you. _____________________________ If it ain't broke..... fix it until it is. GAWDS Now where did I put that Doctype? (in reply to kandykane)


womble Posts: 5614 Joined: 3/14/2005 From: Living on the edge Status: offline	RE: Pulling My Hair Out! - 12/30/2006 9:54:59 Gimme five minutes (just off to put the kettle on ) and I'll PM you. _____________________________ ~~ "A cruel god ain't no god at all" ~~ (in reply to jaybee)


caz Posts: 3552 Joined: 10/10/2001 From: Somewhere south of Chester, UK Status: offline	RE: Pulling My Hair Out! - 12/30/2006 9:58:31 Being blonde with a degree, but no knowledge of PHP I found it a bit daunting too, but following Mike's clear instructions I got it to work. Rachel is the best person to help out though. Blonde is not a problem, but graphic design?... _____________________________ Do not meddle in the affairs of cats, for they are subtle and will dance, or more on your keyboard. Cheshire cat. www.doracat.co.uk I remember when it took less than 4hrs to fly across the Atlantic. (in reply to jaybee)


kandykane Posts: 6 Joined: 12/29/2006 Status: offline	RE: Pulling My Hair Out! - 12/30/2006 17:23:16 Rachael got me up and running...what a doll! I appreciate everyone's help and input. Like I said before you all ROCK!! Hugs, Linda (in reply to caz)


Kitka Posts: 2515 Joined: 1/31/2002 From: Australia Status: offline	RE: Pulling My Hair Out! - 12/30/2006 17:33:11 quote: it was early morning here, my eyes were only half open. You call 10.44 am "early"? Yikes, did you have a party the night before or is late rising the norm for you? /ducks the bananas jaybee is throwing at me _____________________________ Kitka It is impossible to make anything foolproof because fools are so ingenious. (in reply to jaybee)


treetopsranch Posts: 1069 From: Cottage Grove, OR, USA Status: offline	RE: Pulling My Hair Out! - 12/30/2006 21:54:14 Linda, Let us know what steps you took to fix the problem. Maybe others are interested and may learn from your experience. _____________________________ Don from TreeTops Ranch, Oregon "I've got a taste for quality and luxury" (in reply to Kitka)


jaybee Posts: 14176 Joined: 10/7/2003 From: Berkshire, UK Status: offline	RE: Pulling My Hair Out! - 12/31/2006 2:26:12 quote: ORIGINAL: Kitka quote: it was early morning here, my eyes were only half open. You call 10.44 am "early"? Yikes, did you have a party the night before or is late rising the norm for you? /ducks the bananas jaybee is throwing at me Went to a gig in London the night before and didn't get home till 3am. Then got woken up at 5.30 with a storm, then again at 8 when a client rang, so sleep had been a bit on the short side. I didn't even have the strength to pick up a banana let alone throw one. _____________________________ If it ain't broke..... fix it until it is. GAWDS Now where did I put that Doctype? (in reply to Kitka)

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