Do Government Agencies and Non-Profits Get ROI From Usability?

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Do Government Agencies and Non-Profits Get ROI From Usability?

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All Forums >> Web Development >> Accessibility >> Do Government Agencies and Non-Profits Get ROI From Usability?

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Nicole Posts: 2831 Joined: 9/15/2004 From: Nambucca / Kempsey, Australia Status: offline	Do Government Agencies and Non-Profits Get ROI From Usa... - 2/20/2007 5:56:29 Jakob Nielsen's Alertbox I read this article today and as somebody who prefers to design information for non-commercial agencies, I've often found it difficult to put my reasoning forward as to how much time a well designed site can save them. Although I believe Jakob Nielsen's reliance on the figures he quotes to be extreme, I do believe he provides valuable reasoning even if these figures are only really a fraction of what he quotes. p.s. Can this forum be changed to "Accessibility & Usability"? _____________________________


mtfm Posts: 421 Joined: 1/13/2006 From: Mesa, AZ Status: offline	RE: Do Government Agencies and Non-Profits Get ROI From... - 2/21/2007 10:11:28 Interesting article, and good points. However I am not sure if the numbers actually add up. They might, but it's a bit doubtful. It's awfully hard to quantify such things. However, if one simply reads the article for the point which is being made, and disregards the inner skeptic/accountant, it is quite a good article. I have seen other articles from that site before and it always is good. Also not to nitpick, but I thought it was a bit funny that he is talking about consistency in acronyms, but says about the Department of Motor Vehicles-- quote: What would it cost to fix this usability problem? First, the DVM would have to find it. _____________________________ Is this possible? How about this? What about....? (in reply to Nicole)


jaybee Posts: 14157 Joined: 10/7/2003 From: Berkshire, UK Status: offline	RE: Do Government Agencies and Non-Profits Get ROI From... - 2/21/2007 10:33:06 Silly boy, it's the Department of Vehicular Motors. _____________________________ If it ain't broke..... fix it until it is. GAWDS Now where did I put that Doctype? (in reply to mtfm)