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Microsoft MVP

 

FTP help

 
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All Forums >> Web Development >> Dreamweaver Help >> FTP help
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holy_smokes

 

Posts: 19
Joined: 3/14/2007
Status: offline

 
FTP help - 3/25/2007 0:19:42   
Hi everyone,

I've got myself some webspace and i wanted to transfer my index.html file over from my folder on the computer. For some reason i keep on getting a error message, am i doing something wrong?

I've added step by step of what i have done and the message that i get.

I've chaged my password and stuff, this for example is what my service provider gave me. below

1)
:)

below this is what i filled in, did i make a mistake somewhere?

2)
:)

3)
:)

4)
:)

5)
:)

6)
:)

7)
:)

Thanks for all your help.




< Message edited by holy_smokes -- 3/25/2007 0:26:22 >
BobbyDouglas

 

Posts: 5432
Joined: 5/15/2003
From: Arizona
Status: offline

 
RE: FTP help - 3/25/2007 1:13:41   
I don't remember what DW spits back when the folder is incorrect but it can still connect, however, I thought you needed to use the file path for the folder location. Such as: public_html/

Fix the folder location, and then try again.

If you still don't get it, turn off any firewalls, and then try again.

And then if it still doesn't work, what anti-virus software are you running?

_____________________________

Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge

(in reply to holy_smokes)
holy_smokes

 

Posts: 19
Joined: 3/14/2007
Status: offline

 
RE: FTP help - 3/25/2007 16:26:11   
Hi BobbyDouglas,

Thanks for the fast reply.

Im not using any aint-virus software on my computer at the moment. As for the firewall i turned that off before i started setting up the FTP.

What do you mean by the "file path for the folder location. Such as: public_html/" ?

Could this happen if the username, password, or host name is incorrect?, if so il contact my service provider.

Cheers

(in reply to BobbyDouglas)
jaybee

 

Posts: 13959
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

 
RE: FTP help - 3/25/2007 17:20:46   
quote:

Im not using any aint-virus software on my computer at the moment. As for the firewall i turned that off before i started setting up the FTP.
:)

That is something you should be sorting out way before you even think of uploading web pages.

Turn the firewall back on and go get yourself AVG which is a free virus checker, install it, let it run a full check on your machine and make sure it's clean before you do anything else. Then make sure you update the virus files at least once a week. You shouldn't be going anywhere near the Internet until your machine is safe.

_____________________________

If it ain't broke..... fix it until it is.
:)

:)
GAWDS
Now where did I put that Doctype?

(in reply to holy_smokes)
holy_smokes

 

Posts: 19
Joined: 3/14/2007
Status: offline

 
RE: FTP help - 3/25/2007 17:57:37   
im on AOL at the moment and i've got that AOL spyware protection, its does a automatic update once a week i think.. not sure if that is my aint-virus software. I am running McAfee Personal Firewall Plus.

I've been using the net like this for around 1 1/2years and its been fine so far.


(in reply to holy_smokes)
BobbyDouglas

 

Posts: 5432
Joined: 5/15/2003
From: Arizona
Status: offline

 
RE: FTP help - 3/26/2007 0:12:19   
The AOL Active Virus Shield is better than ANY free AV, and better than most paid AV. It is built off of Kaspersky, and just contains fewer configuration settings.

quote:

What do you mean by the "file path for the folder location. Such as: public_html/" ?

- Connect to FTP using an FTP program such as Filezilla. As soon as you connect, you will see a bunch of server folders, one of them should be named public_html, home, or www.

Dreamweaver connects to your server, but doesn't know what folder to store your files in, so you need to specify that folder.

If you're still not sure, just enter public_html and try again.

Also, make sure your website is actually setup correctly with your host, because it appears that vw-tees.co.uk goes to a parked domain page, not an actual hosting account.

_____________________________

Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge

(in reply to holy_smokes)
holy_smokes

 

Posts: 19
Joined: 3/14/2007
Status: offline

 
RE: FTP help - 3/26/2007 11:10:33   
Cheers, BobbyD.. I download filezilla, and i managed to make a connection. :) But now the index.html file doesn't work when i upload it?. I checked for the folder public_html but it didn't have one, so i created one and added the index.html file into there.


When i checked back onto the site, nothing appeared. The other two folders on my remote site were data and html. I added my index file into those aswel, but still no luck.


cheers

(in reply to BobbyDouglas)
BobbyDouglas

 

Posts: 5432
Joined: 5/15/2003
From: Arizona
Status: offline

 
RE: FTP help - 3/26/2007 18:09:46   
What does appear when you connect via FTP? I mentioned you might see public_html, home, or www. If you don't see any of the 3, what do you see when you log in?

Btw, when you visit your site, it appears that vw-tees.co.uk goes to a parked domain page, not an actual hosting account. Can you verify this?

_____________________________

Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge

(in reply to holy_smokes)
jaybee

 

Posts: 13959
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

 
RE: FTP help - 3/26/2007 18:37:59   
quote:

The other two folders on my remote site were data and html.
Looks like on your host the root is just called html, it's the same on one of my hosts.

Your index file needs to go in there. Delete the public_html you created.

Your host should have given you all this information when you signed up.

_____________________________

If it ain't broke..... fix it until it is.
:)

:)
GAWDS
Now where did I put that Doctype?

(in reply to BobbyDouglas)
holy_smokes

 

Posts: 19
Joined: 3/14/2007
Status: offline

 
RE:* FTP sorted* - 3/26/2007 21:57:12   
Thanks alot guys,

I deleted the public_html and uploaded the index.html into the "html"folder, i check the site and it had worked :) .I did get incontact with my service provider "easyspace.com"through e-mail, i dont really know how good the company is, im trying them for the firstime.

So far when ever i wanted to get in contact with them through there online help, its never worked.

I might change next year whens its time to renew.

Anyways thanks alot, im learning new things as i go along..

cheers

(in reply to jaybee)
jaybee

 

Posts: 13959
Joined: 10/7/2003
From: Berkshire, UK
Status: offline

 
RE: RE:* FTP sorted* - 3/27/2007 4:12:31   
Glad it's working. The problem with all of these large cheap hosts is just that, they're large and cheap. It's fine while you know what you're doing and when nothing goes wrong but when it does, they get so many support requests you can't get hold of them. It's often better to look around for a not so well known host, just check that it doesn't have bad reports all over the web.

_____________________________

If it ain't broke..... fix it until it is.
:)

:)
GAWDS
Now where did I put that Doctype?

(in reply to holy_smokes)
BobbyDouglas

 

Posts: 5432
Joined: 5/15/2003
From: Arizona
Status: offline

 
RE: RE:* FTP sorted* - 3/27/2007 11:54:30   
Don't forget to put html as the location to upload files to via FTP in DW.

http://i68.photobucket.com/albums/i7/vw_tees/mysite_4.jpg

mysite.co.uk/index
... changes to html

_____________________________

Arizona Web Design - Mr Bobs Web Design in Arizona
The Arizona Web Hosting Challenge

(in reply to jaybee)
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