Mouse hunting (Full Version)

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nrhatigan -> Mouse hunting (3/29/2007 5:46:44)

Slight irritant that someone may know the answer to

When I am using my DVD burner to import stuff to Itunes or to Burn to CD - on about 40% of times the mouse will suddenly , without warning stop being visible . It's still there and you can click buttons, its just very hard because the mouse pointer on the monitor doesn't move. You have to do a complete restart to get the mouse back

I've tried:

replacing the ps/2 with a USB mouse, uninstalling the mouse driver and restarting so windows finds the new hardware

googling the problem

writing to Compaq support - they told me to do the reinstall mouse drivers but as I already did that no joy there. They now are asking if I want to send the PC off to them in a big box, but the problem is only ocassionally mildly irritating so I don't want to say goodbye to the pc for 2-3 weeks.

Any bright ideas?

Its a Compaq Presario SR2100 series

thanks

Nick




Reflect -> RE: Mouse hunting (3/29/2007 6:56:53)

Hi,

Are you using the generic mouse drivers found in Windows base or did you try downloading the exact mouse driver? Also how about the burner? Did you use the specific driver for that burner?

I have been guilty of that and it does make a difference.

Also the next time you are burning hit CTRL-ALT-DEL. Tehn select "task list". Then click on the "performance" tab. How is memory usage and processor usage? Is it maxing out maybe?

Take care,

Brian




jaybee -> RE: Mouse hunting (3/29/2007 9:23:00)

I would guess memory is the problem especially as it only seems to do it under heavy load.

I had the same problem the other week while I was doing some graphics work which made life difficult to say the least. I had PSP, Photoshop, Flash and Firefox open at the same time and was cutting and pasting between them. PSP hangs onto everything in the clipboard so it just got fuller and fuller, no mouse pointer and then the dreaded run out of memory message.

Take a look at the size of your pagefile and see if you can increase it. You can take it up to at least double the size of your ram, make sure min and max are set the same.

If you still get the problem check how much free space there is on your system disk.




nrhatigan -> RE: Mouse hunting (3/31/2007 12:19:34)

THanks

I increased the swap file a bit but there didnt seem to be too much of a memory problem anyway. I was only using about half of my 1Gb of RAM. Outlook seemed to be quite memory hungry so I'll make a point of shutting outlook down as a sacrifice to the Windows Gods, and keep my fingers crossed.

IT's really great to have this place to get advice from.

Thanks again




jaybee -> RE: Mouse hunting (3/31/2007 14:47:35)

quote:

I increased the swap file a bit
A Bit! No not a bit, whack it up to the maximum Windows recommends for both min and max. It'll make a difference to your machine, honest it will even if it doesn't solve the mouse problem.

If you haven't had a clear out recently, delete all *.tmp files, get rid of any rubbish and defrag




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