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Blank Pages, Missing Includes - Is this server related?

 
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All Forums >> Web Development >> Server Issues >> Blank Pages, Missing Includes - Is this server related?
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RickP

 

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Joined: 11/13/2004
From: Kent, U.K.
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Blank Pages, Missing Includes - Is this server related? - 5/19/2007 6:58:30   
Recently some of my sites are returning blank pages some of the time. Refreshing sometimes brings up the page sometimes not. Also sites using includes (PHP) show the main page but not the included content - again, refreshing sometimes cures it and other times not. Is this a hosting/server problem?

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On-The-Web-Now!
coreybryant

 

Posts: 2480
Joined: 3/17/2002
From: Castle Rock CO USA
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/19/2007 8:02:35   
It could be a server issue (with the php includes). From what I can remember, PHP includes don't show an error like ASP (includes).

It depends also on the coding and possibly the traceroute to the server.

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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog

(in reply to RickP)
RickP

 

Posts: 693
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From: Kent, U.K.
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/19/2007 10:37:24   
I ran tracert on the server IP:


  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2    14 ms    14 ms    14 ms  lo99.he-1-dsl.as9105.net [212.74.111.233]
  3    15 ms    14 ms    14 ms  ge4-0-5-9.he-lon1.as9105.net [212.74.106.5]
  4    14 ms    14 ms    14 ms  ge-5-1-0.lon22.ip.tiscali.net [213.200.77.177]
  5    20 ms    20 ms    20 ms  so-1-0-0.ams22.ip.tiscali.net [213.200.80.18]
  6    20 ms    19 ms    21 ms  ge2-0.1000M.asd9nxg1.ip.tele.dk [213.200.75.110]

  7    27 ms    27 ms    27 ms  pos6-0.2488M.ldn2nxg1.ip.tele.dk [83.88.21.66]
  8    29 ms    28 ms    28 ms  cpe.ge0-2.0xc3d76d86.ldn2nxg1.customer.tele.dk [
195.215.109.134]
  9    28 ms    27 ms    27 ms  10ge-3-1-d.alice.mer.as33970.net [89.238.128.137
]
 10    27 ms    27 ms    27 ms  web7.000025.net [213.230.203.212]

Trace complete.


The results don't mean too much to me but if anyone else spots an obvious problem please let me know.

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On-The-Web-Now!

(in reply to coreybryant)
coreybryant

 

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Joined: 3/17/2002
From: Castle Rock CO USA
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/19/2007 11:27:47   
It seems like it does not take all that much to reach the site. When it happens - an immediate refresh corrects the problem? Are the sites all on the same server?

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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog

(in reply to RickP)
RickP

 

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From: Kent, U.K.
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/19/2007 12:56:11   
Yes, sites on same server - refresh may or may not do the job - even several may not bring up the page content!

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On-The-Web-Now!

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caz

 

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From: Somewhere south of Chester, UK
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/19/2007 13:40:49   
Could this be a server caching problem? In which case either your host needs to sort it out, or you through a cp if you have one. ( PHP, as far as I know can be configured to show errors at the server level.)

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(in reply to RickP)
coreybryant

 

Posts: 2480
Joined: 3/17/2002
From: Castle Rock CO USA
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/19/2007 18:32:04   
Try a tracert when you seem to be having some problems as well and see if there is a difference then. If PHP can show the errors - that might help some. I don't really mess with *NIX boxes. I don't know if it would be a caching inasmuch a server issue though, since the includes are done at the server side and not the browser side

Or maybe the hosting company has their site on a different box. That way you can test it at the same time when you get the errors. Or can someone else test it at the same time you are having the errors?

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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog

(in reply to caz)
womble

 

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Joined: 3/14/2005
From: Living on the edge
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/20/2007 6:02:09   

quote:

ORIGINAL: coreybryant
From what I can remember, PHP includes don't show an error like ASP (includes).

As Caz says, it depends whether you've got error reporting set on or off, which can be set globally at the php.ini level (running a page with just the function phpinfo() will tell you alsorts about how php's configured on the server), or you can set it on a per script basis using the error_reporting() function - the various permutations of it are described on this page in the PHP manual.


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(in reply to coreybryant)
RickP

 

Posts: 693
Joined: 11/13/2004
From: Kent, U.K.
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RE: Blank Pages, Missing Includes - Is this server rela... - 5/20/2007 7:26:39   
Thanks all - my hosts have agreed to monitor the site - will post back in a while.

Cheers :)

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Regards, Rick
On-The-Web-Now!

(in reply to womble)
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