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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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sound problem - 7/7/2007 13:51:27
Hello all, new here. Hope I'll get some help. My dad changed our CPU about six months ago. I think he got it from an office who wanted to upgrade their computers. The computer's working fine, but the problem is that I can't play any music or sound. I tried everything. Plugging earphones instead of speakers, plugging the speakers in the three coloured holes (green, red, blue) behind the CPU, checking the sound card, going to device manager to check....everything I could think of. Trying to play media on Windows Media Player 11 will result in the following error message: "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly." Will a "USB-based Speaker" help? (Got this advice from the Microsoft website.) Anyone has a solution to this problem? I'm about to go mad without my music :X Thanks in advance!
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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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RE: sound problem - 7/8/2007 7:41:41
Actually, I first started with WMP 10 and my mother upgraded it to 11. And both didn't work :/
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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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RE: sound problem - 7/8/2007 7:42:41
Nope no exclaimation marks. I'm sorry but I don't really understand your first paragraph >< im the computer idiot heh.
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TJolly
Posts: 92 Joined: 10/12/2006 From: Cheshire, UK Status: offline
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RE: sound problem - 7/9/2007 6:31:57
Hi bananamei Do you receive any error codes?
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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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RE: sound problem - 7/9/2007 8:58:52
Not in the popup that appears, but clicking "web help" will bring me to the Mircosoft helpsite and it says "you have encounted error message C00D11BA"
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TJolly
Posts: 92 Joined: 10/12/2006 From: Cheshire, UK Status: offline
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RE: sound problem - 7/9/2007 10:13:46
See if this helps: C00D11BA: Cannot play the file
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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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RE: sound problem - 7/9/2007 10:32:56
if its a driver problem, how do i fix it? i went to microsoft update quite a few times to check if there's any drivers i need to install for the sound to work but apparently not. :/
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TJolly
Posts: 92 Joined: 10/12/2006 From: Cheshire, UK Status: offline
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RE: sound problem - 7/9/2007 10:51:04
Have you done what Spooky has asked?: quote:
Check control panel > system > hardware > device manager and see if there are any yellow exclamation marks indicating a driver issue.
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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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RE: sound problem - 7/10/2007 10:54:01
yup.. dont see any! :S
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TJolly
Posts: 92 Joined: 10/12/2006 From: Cheshire, UK Status: offline
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RE: sound problem - 7/10/2007 11:31:29
Goto Start>Control panel>double-click 'sounds and audio devices'. Click the hardware tab. Under 'device status' does it say 'This device is working properly'?
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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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RE: sound problem - 7/11/2007 8:16:01
yup everything working fine. but when i click "volume" tab, it says "no sound devices". under hardware tab, it says "this device is working properly." weird.
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TJolly
Posts: 92 Joined: 10/12/2006 From: Cheshire, UK Status: offline
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RE: sound problem - 7/12/2007 5:57:42
Go to Start>control panel>administrative tools>component services. Left click services (local). Scroll down to windows audio. Right click and left click properties. Under startup type make sure the setting is set to automatic>click apply. Reboot.
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bananamei
Posts: 8 Joined: 7/7/2007 Status: offline
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RE: sound problem - 7/12/2007 8:56:18
guess what, its automatic already..
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