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womble -> RE: Accessibility is not your problem? (7/14/2007 5:36:38)
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quote:
ORIGINAL: mtfm Interesting article. I especially liked the following: quote:
Whoever visits your site has ultimate control over how it looks, even if they don’t know that or they’re using a broken browser. Yeah, like 90% of the end users. If you want your site to work and to be successful, you have to work around cerain things such as the fact that most people either don't have the appropriate tools or don't know how to use the tools they have. That's interesting because that was one of the things that came up at last year's Geek in the Park event. A lot of the people there, though they were pro-accessibility, argued that users had a responsibility to know how to use the software. I can agree with that to a point, but the fact is that those same 90% of users who don't know they're using a broken browser haven't the faintest clue on how to change any settings. Take my mum (someone, please! [:D]) - expects all the info to be immediately visible (a good argument for keeping stuff above the fold and making sure stuff that's navigation, looks like navigation), when a site doesn't behave quite how she expects it to blames "the stupid computer", and gets easily bored with a site if it doesn't seem to instantly offer what she needs. The fact is she's not a regular internet user (usually only uses it while I'm around because she's frightened of "breaking something"), her eyesight isn't as good as it once was, but she doesn't come under the category of "disabled", and she's no idea what a screen magnifier or a screen reader is (except that she knows I sometimes use them but she's no idea really how they work. Even though she uses Firefox (because I removed her IE icon [:D]) she's no idea how to resize text, and though I've shown her the Ctrl/scroll wheel trick, she forgets that between browsing sessions. So, a lot of the web remains "inaccessible" to her. Yes, she may be missing out on stuff because she doesn't stick around to explore what sites have any further, and probably if she used the web enough to be interested enough to learn more about text resizing and stuff, then she'd get somewhere quicker, but the sites that don't make sure their text's a readable size generally for a variety of people miss out because she's not going to stick around long enough to investigate them further. At the heart of accessibility is "access for all", whether that's due to disability, different hardware, different software, or different needs, and the original intention for the web was that it would be available and accessible to all, not just those with the technological know-how. That's why I believe we should take accessibility seriously and take up the slack where the user-agents haven't yet caught up and got their act together. At the end of the day we all put sites on the web for people to visit them, whether it's to provide information or entertainment or to make money, and if we don't make sure our sites are as accessible as they can be, we're severely limiting our audience.
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