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barking mad
Posts: 268
Joined: 12/6/2002
From: Out in the sticks, UK
Status: offline
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Sending mail from website problem - 11/9/2007 11:30:31
OK here goes,
summary
I have a domain, xyz.co.uk, for which I host (via dedicated server) the website, and the email is hosted by BT (aarrgh) - clients request.
I have created a webform which sends email to recipient and to admin@xyz.co.uk
If i send message (using this form) to me (my emails hosted on my dedicated server too) then i receive it (as the recipient) but admin@xyz.co.uk doesn't get anything - not even an error message.
I have disabled mail relaying on the deicated server for obvious reasons.
i am using the standard CDONTS form. My gut feel is that as the sending email address does not reside on the server it does not go out - does that make sense? If so how do i resolve this please and why do i receive teh email as the recipient?
I have now received an error message
There was a SMTP communication problem with the recipient's email
server. Please contact your system administrator.
<myserver.co.uk #5.5.0 smtp;551 Bad Recipient>
< Message edited by barking mad -- 11/9/2007 12:02:21 >
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The more I ask, the more I learn, the more I' m confused, therefore the more I ask ...
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coreybryant
Posts: 2422
Joined: 3/17/2002
From: Castle Rock CO USA
Status: offline
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RE: Sending mail from website problem - 11/9/2007 15:26:07
Do you have an SPF record set up? If the recipient email's server checking for potential problems in the email?
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | My Blog | Expression Web Blog
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barking mad
Posts: 268
Joined: 12/6/2002
From: Out in the sticks, UK
Status: offline
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RE: Sending mail from website problem - 11/9/2007 18:44:18
thanks for replying Corey, re SPF: not that i know of - should I? how?
_____________________________
The more I ask, the more I learn, the more I' m confused, therefore the more I ask ...
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coreybryant
Posts: 2422
Joined: 3/17/2002
From: Castle Rock CO USA
Status: offline
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RE: Sending mail from website problem - 11/10/2007 9:46:45
Yes, you should :)
If you are on a *NIX server - check out Open SPF. On a MS server, check out Sender ID Framework SPF Record Wizard. The only reason I make the separation, years ago when I was on the Open SPF record website and it generated an SPF record - it had quotes around it. However, when I copied everything to my DNS server, the quotes were not valid. I do not know if it still gives the quotes or if the quotes are valid on a *NIX server. I know on the MS site, it gives me what I need and how I need it.
_____________________________
Corey R. Bryant
Merchant Accounts | Toll Free Numbers | My Blog | Expression Web Blog
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