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signchick
Posts: 4
Joined: 12/4/2007
Status: offline
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Form won't email if user has hotmail - 12/4/2007 13:59:06
First, I have to say thanks for being here...because I'm at a loss and not sure how much more I can do.
I made a membership renewal form in fp 2003 and it works fine if the user has their default mail program set to be thunderbird, outlook, incredimail, etc. Unfortunately, I know that a majority of my viewers use web based programs like hotmail, yahoo, msn. The form (set to email a specific address) won't give them the option to mail it to me.
http://www.cotr.com/membershipform.htm
TIA for any help...seriously at a loss here.
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Larry M.
Posts: 2852
Joined: 2/20/2003
From: Greenville, South Carolina, USA
Status: online
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RE: Form won't email if user has hotmail - 12/4/2007 14:20:06
Replies to FrontPage Reply Forms key off an embedded webbot which is absent in your code - see below for display of correct code:
<!--webbot bot="SaveResults" u-file="_private/form_results.csv" s-format="TEXT/CSV" s-label-fields="TRUE" s-email-format="TEXT/PRE" s-email-address="susan@cotr.com" startspan --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults"
This probably can be corrected by proper setup of the Submit button. Let us know how you did this and we'll help you get it working.
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Larry M.
Reality is the leading cause of stress among those few in touch with it
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signchick
Posts: 4
Joined: 12/4/2007
Status: offline
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RE: Form won't email if user has hotmail - 12/4/2007 15:12:29
quote:
<!--webbot bot="SaveResults" u-file="_private/form_results.csv" s-format="TEXT/CSV" s-label-fields="TRUE" s-email-format="TEXT/PRE" s-email-address="susan@cotr.com" startspan --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults"
Where exactly does this code go? and is it missing a ">" sign at the end? (My code goes gray)
Sorry for the uneducated tone of my questions...but I am just that...uneducated!
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coreybryant
Posts: 2499
Joined: 3/17/2002
From: Castle Rock CO USA
Status: online
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RE: Form won't email if user has hotmail - 12/4/2007 17:10:39
The code does not really go anywhere. You need to allow FrontPage to create this form if you are going to rely on FPSE to process the form. You have <form method="POST" enctype="text/plain" action="mailto:susan@cotr.com"> Which you can attempt to replace with the above code but you might also see Frontpage Form Wizard Tutorial or Custom Form Tutorial. If you can process the form using server side code, that will be much better
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog
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Larry M.
Posts: 2852
Joined: 2/20/2003
From: Greenville, South Carolina, USA
Status: online
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RE: Form won't email if user has hotmail - 12/4/2007 18:27:19
quote:
The code does not really go anywhere. You need to allow FrontPage to create this form if you are going to rely on FPSE to process the form
Correct. I was trying to find-out how she went about developing the Reply Form so, lazy me, I wouldn't have to input all the following steps:
(1) all FrontPage Reply Forms require FrontPage Extensions on the host server, (2) all FrontPage Reply Forms start with commands >>Insert >>Form >>Form, (3) all FrontPage Reply Form reply fields must be placed within the frame created by the Insert/Form/Form commands and can be tabled for esthetics, (4) the send to email address (and the FrontPage code) is generated by right clicking the Submit button then left clicking Form Properties, inserting your email address in the indicated field, then left clicking OK, (5) the drop-down box "This form cannot be configured to send results via email ........" must be answered NO, and finally (6) the FrontPage Reply Form must be published.
Example of a working FrontPage Reply Form Here
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Larry M.
Reality is the leading cause of stress among those few in touch with it
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coreybryant
Posts: 2499
Joined: 3/17/2002
From: Castle Rock CO USA
Status: online
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RE: Form won't email if user has hotmail - 12/5/2007 8:12:21
I agree with you Larry. I probably would have been much lazier but I got her on the reply LOL
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog
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signchick
Posts: 4
Joined: 12/4/2007
Status: offline
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RE: Form won't email if user has hotmail - 12/5/2007 15:25:13
Okay Guys,
I installed Frontpage Extensions and started over from scratch with a new form according to the steps you gave Larry M. then uploaded the page and submitted a form...I got this error message.
The requested URL /_derived/nortbots.htm does not exist.
New link btw,
http://www.cotr.com/memberform.htm
Thanks again for the help and patience.
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coreybryant
Posts: 2499
Joined: 3/17/2002
From: Castle Rock CO USA
Status: online
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RE: Form won't email if user has hotmail - 12/5/2007 18:49:18
There is something wrong with that form action as well. If you compare the code to what Larry gave you, you will see some difference.
Are you going to Insert - Form and using Frontpage to publish the form (not use FTP)?
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Corey R. Bryant
Merchant Accounts | Toll Free Numbers | Expression Web Blog
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Larry M.
Posts: 2852
Joined: 2/20/2003
From: Greenville, South Carolina, USA
Status: online
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RE: Form won't email if user has hotmail - 12/5/2007 19:51:16
quote:
The requested URL /_derived/nortbots.htm does not exist
Are you hosting your site locally?
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Larry M.
Reality is the leading cause of stress among those few in touch with it
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William Lee
Posts: 1179
Joined: 1/25/2002
From: Singapore
Status: offline
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RE: Form won't email if user has hotmail - 12/6/2007 9:06:35
quote:
ORIGINAL: signchick
The requested URL /_derived/nortbots.htm does not exist.
Anytime you get the nortbots.htm page, it means you are FTP-ing or publishing using FTP:// instead of publishing HTTP://
Try Recalculate Hyperlinks and publish to your web server using http://
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William Lee
pǝssǝɟoɹd-ɟ1ǝs ʎɥʇɹoʍʇsnɹʇ ʇsoɯ ɹnoʎ
nɹnb ǝsɐqɐʇɐp & dsɐ ,ʍɹp ,ǝbɐdʇuoɹɟ
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Larry M.
Posts: 2852
Joined: 2/20/2003
From: Greenville, South Carolina, USA
Status: online
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RE: Form won't email if user has hotmail - 12/6/2007 9:59:28
quote:
Anytime you get the nortbots.htm page, it means you are FTP-ing or publishing using FTP:// instead of publishing HTTP://
To this I'll add: (1) you were previously advised in this thread to publish and, since (it seems) you failed to do so, (2) FTPing has doubtless corrupted the FPSE's which necessitates uninstall/reinstall via the host CPanel.
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Larry M.
Reality is the leading cause of stress among those few in touch with it
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signchick
Posts: 4
Joined: 12/4/2007
Status: offline
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RE: Form won't email if user has hotmail - 12/6/2007 10:18:03
well okay...Let me try again and I'll get back with you as soon as I can.
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